# AIA Vitality Australia

> Personalized health and wellbeing program for earning rewards through healthy choices. (iPhone/iPad app by AIA Australia.)

- Source: https://appshunter.io/ios/app/aia-vitality-australia/id1584775072 (this page in markdown: same URL + `.md`)
- Developer: [AIA Australia](https://appshunter.io/developer/973791885)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 4.30/5 from 13 App Store ratings · 134 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.0 · 79 MB
- Languages: American English
- Released: 2023-02-26
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aia-vitality-australia/id1584775072/reviews.md

## What is AIA Vitality Australia?

Introducing the new and improved AIA Vitality app! With more ways to Know Your Health, Improve Your Health, and Get Rewarded, our new app makes it easier to engage with the AIA Vitality program and earn rewards.

What is AIA Vitality?

AIA Vitality is a personalised, science-backed health and wellbeing program that supports you to make healthier lifestyle choices every day.

Using the principles of behavioural science, AIA Vitality incentivises you to take small steps towards improving your wellbeing and leading a healthier, longer, better life.

For each healthy decision you make, you will be awarded with points that add up to your AIA Vitality status, giving you access to great rewards and benefits.

So, the healthier your choices, the more points you'll earn, the higher your status, the greater your rewards.

Engaging with the program

Use this new app to engage with AIA Vitality by syncing your fitness devices and apps, tracking your progress, and enjoying the many rewards and benefits the program has to offer. You can also link Apple Health and upload activity data to earn AIA Vitality Points. AIA Vitality uses data from the Apple Health app with your permission. You can choose to allow Steps, Workouts, Heart Rate, Mindful Minutes or Sleep data to be shared to earn AIA Vitality Points. 

Thank you for being a part of AIA Vitality

We will continuously update this app to include new features, so be sure to check back regularly for updates.

We're always here to help

If you have any problems or want to make suggestions to improve the app, please contact us at queries@aiavitality.com.au.

## Key features

- Know Your Health
- Improve Your Health
- Get Rewarded
- Sync fitness devices
- Track progress
- Earn AIA Vitality Points
- Link Apple Health

## What do users think of AIA Vitality Australia?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly app
- 🚀 Easy to use
- 💡 Great health incentives
- 👍 Motivating to stay fit
- 🚀 Straightforward navigation

**Cons**

- 🐛 Syncing issues with fitness trackers
- 🐛 Buggy and glitchy performance
- 🐛 Slow app response times
- 🐛 Inconsistent point tracking
- 🐛 Poor customer support

**Commonly reported bugs**

- Frequent crashes and freezes
- Inability to sync activity data
- Inconsistent point tracking and rewards
- Compatibility issues with newer iOS versions
- Unreliable login and authentication

**Most requested features**

- Improve syncing with Apple Health and other fitness apps
- Fix bugs and improve overall app stability
- Enhance user interface and navigation
- Provide better customer support and communication
- Expand reward options and customization

## Recent user reviews (10 of 134)

All indexed reviews: https://appshunter.io/ios/app/aia-vitality-australia/id1584775072/reviews.md

### 1/5 — Cooked

*2026-07-22, version 1.2.0*

The app has never been great and always clunky. Although since the last update I was unable to login for more than 3 weeks. Meaning I couldn’t accumulate the points to meet my watch benefit. Not holding my breath for support to fix

### 1/5 — Horrible App and very poor support

*2026-07-21, version 1.2.0*

The app magically will not work after a few months and then your point would not be added to your account after you complain the developer saying that you need to monitor regularly which is kind of annoying because people shouldn’t be responsible for their faulty app

### 3/5 — On the fence

*2026-07-18, version 1.2.0*

I really want to like this app. The UX is better than it was when I first joined AIA Vitality years ago. But the recent updates have made the app slow to use and now I can’t even link Apple Health to my account anymore, which I only just discovered, so I’ve lost weeks of points. Very frustrating.

### 1/5 — Awful

*2026-07-17, version 1.2.0*

Since the update the app constantly drops out after a few minutes. Difficult to try and earn points now to maintain status.

### 1/5 — App doesn’t work

*2026-07-16, version 1.2.0*

Trying to log in. Send a verification code to email. Enter that, the it want to send verification code via SMS, then freezes

### 2/5 — Apple data not syncing after recent update.

*2026-07-07, version 1.2.0*

Can’t seem to link my apple health anymore.

### 1/5 — Technical Problems

*2026-07-05, version 1.2.0*

There is always something not working on this app. You spend most of your time refreshing to try and get it working. Also outdated systems of printing a piece of paper and taking it to your healthcare provider for signing to get points, please!!

### 1/5 — Apple Watch connection is gone after update

*2026-07-05, version 1.2.0*

It does not have the option to connect to Apple Watch anymore

### 2/5 — This deserves a better app

*2026-07-05, version 1.2.0*

The app constantly has problems. When one issue is fixed, something else is broken. The new design was introduced to improve the experience but so far my experience was miserable. It gets to the point where I cannot be bothered contacting support because it will take them a week for just an initial response. Otherwise, AIA vitality program is amazing, but it deserves a better app to represent it.

### 1/5 — After update no data syncs

*2026-07-03, version 1.2.0*

Over the last year I have been using the AIA vitality program for the Apple Watch. I had no issues with the data syncing up until June. Since then I had one day that didn’t sync and had to contact support because I didn’t get my weeks goals despite having all the data to prove I did. The. They released an app update and now no apple health data is syncing into the app for me - last successful sync was 28th June. This is extremely disappointing as the update should have made it better but instead made everything worse.

## Frequently asked questions about AIA Vitality Australia

### What does the AIA Vitality app do?

The AIA Vitality app helps you engage with a personalized health and wellbeing program. It allows you to track your progress, sync fitness devices, and earn rewards for making healthier lifestyle choices. The program uses behavioral science to incentivize small steps towards a healthier life.

### How do I earn rewards with AIA Vitality?

You earn AIA Vitality Points for each healthy decision you make. These points add up to your AIA Vitality status, which grants you access to various rewards and benefits. The healthier your choices, the more points you earn, leading to a higher status and greater rewards.

### Is the AIA Vitality app free to use?

Based on the provided information, the app itself is free to download and use. The AIA Vitality program is a separate initiative that incentivizes healthy behaviors.

### What devices and apps can I sync with AIA Vitality?

You can sync your fitness devices and apps to track your progress. Specifically, you can link Apple Health and upload activity data, including Steps, Workouts, Heart Rate, Mindful Minutes, or Sleep data, to earn AIA Vitality Points.

### Who is the AIA Vitality program for?

AIA Vitality is a personalized, science-backed health and wellbeing program designed to support individuals in making healthier lifestyle choices every day and leading a healthier, longer, better life.

## Version history (last 5 releases)

### 1.2.0 — 2026-07-01

In this release we've introduced an enhanced sign-in process with two-step verification, while adding an extra layer of security to protect your account. 
AIA Vitality members will be prompted to sign in again using the new process.

### 1.1.22 — 2026-04-29

This release includes user enhancements and bug fixes.

### 1.1.21 — 2026-03-26

This release includes user enhancements and bug fixes.

### 1.1.20 — 2026-01-15

This release includes minor user enhancements and bug fixes.

### 1.1.19 — 2025-11-27

Hi AIA Vitality members!
We’ve made some important improvements in this update, including fixing an issue that caused the app to crash for some users.

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## More apps by AIA Australia

- [AIA Connect](https://appshunter.io/ios/app/aia-connect/id973791886)
- [AIA Health Australia](https://appshunter.io/ios/app/aia-health-australia/id1608359754)

All apps by AIA Australia: https://appshunter.io/developer/973791885

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*