# AIA Vitality Philippines — Formerly Philam Vitality

> Science-backed wellness program rewarding healthy choices with points and discounts. (iPhone/iPad app by AIA Group.)

- Source: https://appshunter.io/ios/app/aia-vitality-philippines/id1536532179 (this page in markdown: same URL + `.md`)
- Developer: [AIA Group](https://appshunter.io/developer/1536091904)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 4.56/5 from 71 App Store ratings · 51 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 121 MB
- Languages: English
- Released: 2021-03-12
- Data updated: 2026-07-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aia-vitality-philippines/id1536532179/reviews.md

## What is AIA Vitality Philippines?

Welcome to AIA Vitality, a science-backed wellness program that rewards you for making healthy choices.

Living healthy should be fun, easy, and rewarding! That’s why we’ve put everything you’ll need to improve your health and wellbeing all in one place--the AIA Vitality app.

Think of it as your personal health and wellness buddy that’s there for you every day to encourage you to take one small step, then one more, and before you know it, you’re right on track to living that healthy lifestyle you’ve always wanted.

New things to enjoy:
 - Biometrics login using fingerprint and facial recognition
 - Comprehensive and user-friendly app dashboard
 - Enhanced online assessments
 - New sleep, fitness and nutrition assessments
 - In-app partner booking process and uploading of results
 - Smarter in-app notifications
 - Enhanced Integration with your favorite wearables such as Apple Healthkit
 - More points-earning activities


Know your health:
 - Understand your health status    
 - Take health and fitness assessments  
 - Set health and fitness goals

Improve your health:
 - Do healthy activities daily and earn points
 - Link your fitness tracker to keep tabs of your health goals
 - Take on challenges

Enjoy the rewards:
 - Get exclusive discounts from a wide range of lifestyle partners
 - Enjoy insurance benefits such as premium discount, additional coverage and loyalty boost depending on your AIA Vitality Status

The more points you earn, the higher your AIA Vitality Status gets, the greater your rewards!

To find out more about AIA Vitality, visit https://www.philamlife.com/en/our-products/vitality.html or https://www.aia.com.ph/en/health-and-wellness/aia-vitality

The health report is a result of member data analysis using proprietary Vitality research and scientific studies. Results doesn’t replace professional doctor assessment and are for reference only.

## Key features

- Biometrics login
- User-friendly dashboard
- Health and fitness assessments
- Link fitness trackers
- Earn points for activities
- Exclusive partner discounts
- Insurance benefits

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/aia-vitality-philippines/id1536532179/reviews.md

### 2/5 — Sync problems

*2025-11-02, version 1.5.0*

I have my Apple health linked to the app and even though all the data are complete in Apple health, it doesn’t sync in the app! And so I cannot receive the weekly rewards. It’s so frustrating to see, for example, 13,000 steps already recorded in Apple health but it doesn’t reflect in the app. My workouts for 3 days are not synced yet.

To the developers, you may want to include Amazfit as a device option to link to the app. Thank you.

### 3/5 — Issue of synch apps & smartwatches. Only focuses on the legs workout. Not very effective on strength

*2025-02-13, version 1.3.7*

Underweight people like me mostly need to focus on strength goals but there is an issue. The points are always focused on leg exercises like running and walking which are cardio, getting fit, energy, and weight loss, but not strength focus. The three categories of workouts are strength, weight loss, and fitness. If you focus on strength or you are doing strength such as push-ups, weight lifting, and others, this app is not effective in getting points. Be careful of buying a smartwatch because this does not synch the most smartwatches and is not available (Oppo Band and Heytap are not available to synch because Heytap and this app don't run well). Apps like Nike, Adidas Run (Running), Seven, Sworkit, and others are not synch/available and are not compatible. You have to use Strava.

Update: AIA still does not recognize Heytap, Seven, Nike Training App, and Adidas Running.

### 1/5 — Not syncing

*2025-01-23, version 1.3.6*

Vitality doesn't sync the workout properly. So no points received even though I workout at least twice a day. Also tried contacting thru email but they have too many request to process your points (screen recording & screenshots of all activities) which is a waste of time. Please this fix up so we don't have to bother you thru email.

### 2/5 — Error in syncing

*2024-12-08, version 1.3.6*

Encountering issue in syncing steps & points crediting to AIA Vitality app. Fitbit to Vitality app - I reached the required steps (minimum of 14k per day) but upon syncing, either 50 points or 0 points received. Also, different number of steps count reflected and not the actual count. This is the 2nd week that I encountered problem in syncing. After the Nov 28, vitality app update. I already emailed the support team on dec 2, but still with the same issue.

### 3/5 — Current app getting better

*2024-04-15, version 1.3.5*

Current app is getting better with the enhancements but new feature on face scan is unreliable. I’m just using it to gain points but it’s so unreliable in scanning results. I don’t think it’s able to properly read heart rate, stress and BMI correctly just through face scan. Just my opinion but they should stick with the wearable data instead. It’s more reliable than just scanning the face. Bit of shaking when you’re holding the phone up for better angle/ lighting might also affect the reading.

### 3/5 — App becomes buggy when Updates are deployed

*2023-12-17, version 1.3.3*

Good perks and stuff but the app is pretty buggy when there are new updates deployed! Which is extremely frustrating because there is no concrete indication of what the freaking error is. What of time and stressful when you are trying to beat your weekly targets to sync!

### 3/5 — Fix the back button

*2023-10-16, version 1.3.2*

Please fix the back button. Whenever I open a page and try to go back, I can’t select the back button. No matter how many times I tap or from whatever corner or side of the icon, it doesn’t go back to the previous page. ☹️

Device: iPhone 15 Pro
OS: iOS 17.0.3

### 2/5 — Syncing does not work properly

*2023-07-29, version 1.3.0*

1. Could not properly load my data from Apple Health despite countless restarts of the AIA App. 
2. Syncing data from Garmin app does not work properly at all. I am being asked to login to Garmin dashboard every time. After logging in, I am still being asked to log in still. 
3. Useless tracking at all

### 1/5 — Useless App

*2023-01-03, version 1.1.7*

I’ve had my insurance with BPI Philam since 2019 but not once was I ever able to access this app. I tried scheduling a call for assistance but the agent who called told me I scheduled a call and offered me an insurance, useless. Told me to find the nearest branch and talk to someone from BPI-Philam. And when I went to the branch and inquired why the wasn’t working, she told me to call for assistance. Useless.

I tried this with my Samsung phone, it wasn’t working. Now I’n using Apple, and same issue.

### 1/5 — Useless

*2022-12-12, version 1.1.7*

No matter how active you are, this app will not sync your progress so don’t expect the rewards. 
Customer service is the worst as well. Never solved any of my problems, when they send a reply it’s considered “solved” so when you reply to the email to explain, you’ll meet a new representative and you have to explain everything again. Eventually your problem will be juggled by 10 people who think they’ve solved your issue. Weeks to months worth of exercises never recognized. Uninstall. Don’t bother rewards you’ll never receive.

## Frequently asked questions about AIA Vitality Philippines

### What is AIA Vitality Philippines?

AIA Vitality Philippines is a science-backed wellness program designed to reward users for making healthy choices. It offers a comprehensive platform to track health, set goals, and engage in activities that improve overall wellbeing.

### How does AIA Vitality Philippines reward users?

Users earn points by engaging in healthy activities, which can then be redeemed for exclusive discounts from lifestyle partners and enhanced insurance benefits. The more points earned, the higher the AIA Vitality Status and the greater the rewards.

### What types of health assessments are available on AIA Vitality Philippines?

The app offers comprehensive and user-friendly health and fitness assessments, including new sleep, fitness, and nutrition assessments. These help users understand their health status and set personalized goals.

### Can I connect my fitness tracker to AIA Vitality Philippines?

Yes, you can link your favorite wearables, such as those integrated with Apple Healthkit, to keep tabs on your health goals. This integration allows for seamless tracking of your daily activities and progress.

### What kind of rewards can I expect from AIA Vitality Philippines?

Rewards include exclusive discounts from a wide range of lifestyle partners. Additionally, users can enjoy insurance benefits like premium discounts, additional coverage, and loyalty boosts, depending on their AIA Vitality Status.

### Is AIA Vitality Philippines free to use?

Yes, AIA Vitality Philippines is available for free. The app is designed to be accessible to all members looking to improve their health and wellbeing.

### What devices are supported by AIA Vitality Philippines?

AIA Vitality Philippines is supported on iPhone and iPod devices. The app is designed to be compatible with these iOS platforms.

### How often is AIA Vitality Philippines updated?

The latest version of AIA Vitality Philippines is 1.8.1, last updated on June 1, 2026. While this indicates a recent update, users can generally expect regular updates to enhance features and performance.

## Version history (last 5 releases)

### 1.8.1 — 2026-06-01

AIA Vitality update complete—no sweat required! 

We’ve been doing a little “fitness” of our own
- Strengthened security for a safer experience
- Fixed Samsung step syncing—your steps now count like they should (finally!)
 
Stay active, live healthy, and keep unlocking the best of #AIAVitality

### 1.8.0 — 2026-05-04

What’s New? More ways to do good—and earn points!

This update is all about staying healthy, balanced, and making a difference.

- New Active Reward with WWF‑Philippines—stay healthy while giving back
- Earn more points for chicken pox and tetanus vaccinations to keep protection on track
- COVID vaccination points retired—because the pandemic chapter is officially close
 
Update now and #RethinkHealthy with AIA Vitality!

### 1.7.0 — 2026-03-02

March update is here—and it’s looking healthy!
 
We’ve spruced up your AIA Vitality app to make your wellness journey even smoother:

- Bigger Samsung perks + a faster claiming flow
- Improved MediCard VNC booking
- Vitality Fitness Assessment taking a quick breather
- Gold’s Gym partnership wrapped up
 
Keep your app in top shape—update now!
 
— AIA Vitality Team

### 1.6.0 — 2026-01-22

AIA Vitality App – General Improvements
 
- Enjoy clearer visibility of your AIA Vitality integrated product benefits
- Minor interface fixes for a smoother, healthier app journey
 
Keep moving toward a healthier, longer, better life with AIA Vitality!

### 1.5.1 — 2025-11-26

AIA Vitality Update: Hot Fixes for a Smoother Experience
 
Your wellness journey deserves zero hiccups! We’ve fine-tuned Apple Health syncing and polished Single-Sign On performance so everything runs like clockwork.
 
Upgrade today and keep moving with AIA Vitality!
 
-- AIA Vitality Team

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## More apps by AIA Group

- [AIA Vitality Indonesia](https://appshunter.io/ios/app/aia-vitality-indonesia/id1536091902)
- [AIA IR Library](https://appshunter.io/ios/app/aia-ir-library/id1610252803)
- [AIA Vitality - New Zealand](https://appshunter.io/ios/app/aia-vitality-new-zealand/id1665026678)
- [AIA WorkWell](https://appshunter.io/ios/app/aia-workwell/id6443595675)

All apps by AIA Group: https://appshunter.io/developer/1536091904

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*
