# AIAIAI Audio H10 — user reviews > 25 indexed App Store user reviews of AIAIAI Audio H10 by AIAIAI Aps, rated 1.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/aiaiai-audio-h10/id1575910600/reviews - App overview in markdown: https://appshunter.io/ios/app/aiaiai-audio-h10/id1575910600.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (15 of 25) ### 1/5 — Does not work *2024-09-09, version 1.0* Does not connect to headphones. Please fix if possible. ### 1/5 — This app doesn’t work *2024-05-12, version 1.0* I bought the AIAIAI TMA-2 H10 with the W+ receiver and i also own the latest AIAIAI UNIT-4 speakers. In the AIAIAI forum the company stated that it was gonna be possible to connect both devices to the same transmitter and the TMA-2 users would only need to update the firmware with this application however THIS APPLICATION DOES NOT FIND MY HEADPHONES even if they are connected to bluetooth. ### 1/5 — Doesn’t work *2024-05-02* Simply can’t find the unit. Does nothing. They don’t offer a macOS tool for firmware updates either so no idea how I can update firmware. ### 1/5 — How embarrassing is that for a premium manufacturer! *2024-03-24, version 1.0* Not even the simplest function works. ### 1/5 — Can’t connect *2023-12-19, version 1.0* It doesn’t work after I connected headphones via Bluetooth in settings ### 1/5 — Can’t find headphones *2023-12-18, version 1.0* Just like everyone here, the app can’t find my headphones - even if they’re correctly paired with my phone. ### 1/5 — app can’t find headband *2023-12-12, version 1.0* can’t find headband. have tried it all. How can the company that makes the most incredible headphones release such an awful app? ### 1/5 — Unable to find my headphones *2023-12-08, version 1.0* This app does nothing. ### 1/5 — Sorry, but … *2023-11-27, version 1.0* I have to agree with the other reviews - the app does not find the headphones, although they are properly connected and fully working. I even tried renaming the Bluetooth device, but nothing seems to help. Maybe it is an option to open up the specs of your firmware and let the open source community support you? You make amazing and sustainable products, and it is really sad to see frustrated customers just because of this firmware updater. ### 1/5 — Doesn’t function *2023-11-11* Running iOS 16.6.1, can’t detect H10 even after reboot and re-pairing to the phone. Updated via windows and phone still couldn’t detect them. ### 1/5 — Does not work 😢 *2023-10-22, version 1.0* I was unable to update the firmware on my headphones. The headphones were not detected by the app. The app that is so anticipated and yet so useless. ### 1/5 — Ummm won’t recognize headphones while clearly paired with phone *2023-10-17, version 1.0* I’ve tried forgetting and repairing, tried connecting while music actually playing thru headphones via phone Bluetooth. I’ve tried turning them on and off. No matter what app can’t find my headphones. Please fix this asap! ### 1/5 — You only have one job… *2023-10-09, version 1.0* Straight up, this app won’t find my Aiaiai headphones, even when they are Bluetooth paired with my phone. Hope that firmware wasn’t important. ### 1/5 — App can’t find headphones *2023-10-06, version 1.0* I’ve tried several times to get this app to discover my h10 headband but it just doesn’t find it. The headphones are connected over Bluetooth, and I can play music on them, but I can’t get the app to find them. ### 1/5 — You had one job *2023-09-22, version 1.0* This app is supposed to let you update your headphones to get rid of some of the connection issues that have been plaguing them since their release, especially with the low latency proprietary connection. Especially useful for people without a Windows computer because aiaiai have not managed to support Mac with an updater app so far. Unfortunately this app does not find properly connected headphones. They show up in the Bluetooth menu, play music, can control playback. But this app pretends like they are not connected. This app has one purpose and does not fulfill that purpose, should therefore be removed from the App Store. ## Most critical reviews (10 lowest-rated) ### 1/5 — Just got these. *2025-12-26, version 2.0* Literally doesn’t work. clearly shows that nothing is happening here ### 1/5 — Funktioniert 0 *2025-11-14, version 2.0* Leider mit iPhone 14 Pro kein Kontakt möglich… ### 1/5 — Unable to connect *2025-10-06, version 2.0* I have tried everything to connect with my H10, including forgetting the device, reconnecting, etc. but the app simply won’t recognize the headphones. So sadly it’s useless. Very disappointing. ### 1/5 — Can’t pair *2025-04-27, version 2.0* Tried pairing through the app with the h10s being also paired to my phone and not and in either scenario it did not pair. Wasn’t sure what else to try to get in but the app is unusable as such, this was a big reason I got these headphones :( ### 1/5 — Don’t work *2025-03-31, version 2.0* It doesn’t work, I can’t find my phones ### 1/5 — Won’t pair *2025-03-07, version 2.0* I’ve had the exact same pairing issue as below and tried the exact same troubleshooting and still nothing. Sad to see that this wasn’t fixed for a year ### 1/5 — Just not working *2024-12-20, version 2.0* Agree with all other reviews. Embarrassing ### 1/5 — Just not working *2024-10-26, version 2.0* Every time there is an app update I give it another try.. every single time the same happens: app unable to find my TMA-2 H10. I connect the headphone, I start the app, I enter pairing mode again, the modal for the connection shows but the app keeps on spinning its search animation till it times out. With hardware quality and price tags like yours it really is a shame what you deliver here. Is there any alternate way to update the headphones? ### 1/5 — Not possible to connect *2024-10-18, version 2.0* Same here, it’s not possible to connect the headphones ### 1/5 — App not working *2024-10-12, version 2.0* Hello dear AIAIAI team, this is most frustrating user experience you offer here. App can’t find headphones, although they are already connected to the device. You offer high priced products and don’ you feel bad by offering such a fail? There is not one Review higher than one star. And your webpage still links to this app as of now pretending this would work. Please fix it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-26.*