# aib i-Banking — user reviews > 30 indexed App Store user reviews of aib i by AL-ARAFAH ISLAMI BANK LTD, rated 3.50/5 from 48 ratings. - Source: https://appshunter.io/ios/app/aib-i-banking/id1553674884/reviews - App overview in markdown: https://appshunter.io/ios/app/aib-i-banking/id1553674884.md - Rating breakdown: 5★ 22 · 4★ 9 · 3★ 3 · 2★ 0 · 1★ 14 ## Newest reviews (10 of 30) ### 4/5 — Nice but…. *2025-10-20, version 2.2.9* Colour of background and text under the interface icons is almost a mess! Barely visible on white background. Dark mode with better colour combination can be a better option. Thank you ! ### 4/5 — After Last update app is crushing continuously *2025-09-08, version 2.2.7* I am an iPhone 7 user. I have been using this app for a long time. Unfortunately, after the last update, I can’t use the apps anymore. While opening the apps it is crashing all the time and closing the app. I would like to use this app on my phone. Please solve the issue. ### 2/5 — Add money bikash and other app add money slow please next money add money first *2025-03-12, version 2.2.2* Add money bikash and other app add money slow please next money add money first ### 2/5 — Unresponsive and problematic *2024-05-27, version 2.2.2* This is one of the less responsive Apps I have ever used. A lots of time it shows popup message like, I am paraphrasing 'if this happens sometimes please try again later or contact with Service provider.' I tried to open an account through this App, amd someone responded from the Bank maybe 8-9 months later (you heard it right not days but months). Although I had visited their office in the meantime. However, looking forward to see it's improvement though. ### 1/5 — Bug! Event id invalid *2024-05-16, version 2.2.2* The services provided by this bank and app developer are of very poor quality. When I attempted to submit my electricity bill, the final steps displayed an "Invalid Event ID" error. It is crucial to thoroughly test any version before its release. I am considering switching to a new bank due to these ongoing issues. ### 1/5 — Worst experience *2023-09-21, version 2.1.7* Nothing is working except showing balance. Sometimes, app doesn’t load. ### 1/5 — Failed to add other bank beneficiary *2022-11-24, version 1.2.5* Failed to add other bank beneficiary. It just showing a gray color while try to insert bank account number ### 4/5 — update koran *2022-06-15, version 1.2.3* balance ar statement bada kisu dakha jay na ### 1/5 — Update required *2022-05-07, version 1.2.3* The updated version is not available in my phone. What can I do in that case? Let me know please. Thanks ### 4/5 — Nice app *2021-12-23, version 1.2.3* Nice app ## Most critical reviews (10 lowest-rated) ### 1/5 — Credit card *2026-07-25, version 2.3.7* Credit card management is missing still now. ### 1/5 — 3rd Class app *2026-07-16, version 2.3.4* Just say 3rd class ### 1/5 — Not updating apps *2026-07-08, version 2.3.4* Disgusting!!! Can’t transfer money to another bank ### 1/5 — Too much loading *2026-05-03, version 2.3.4* Some time i cant even see the data from the app just loading…and spinning ### 1/5 — The most important feature named ***Rapid Account *** not working perfectly; crashed the app. *2026-03-14, version 2.3.4* I think the most important feature *Rapid Account* was not perfectly work till now. Last week I tried many times for opening new account by using this feature ***Rapid account** but I am very disappointed that on the last moment after completing all formalities when system want to take my selfi (picture) …. The app crashed and automatically close. Then I again tried and same thing happened. That’s why I give them *one star* but it shouldn’t give them *one star too* cause the most important feature of their app is not perfectly working yet. Why I say : it’s important feature? Cause:- When anyone go to their branch (mainly one branch ) their most of the officers who are responsible for opening account ; was not maintained **Professionalism** properly and some of them are too much rude (as they treat *account opening person as beggar*). That’s why for account opening purposes….no one should not visit their branch (mostly one branch) anymore. If after one month they will not … fix the problems (bugs) of *Rapid account* people should go another shariah based bank instead of them. ### 1/5 — App crashes while opening account *2026-02-23, version 2.3.4* Tried to open an account through the ‘Rapid Account’ option. After a few steps, the app crashes. This happened for quite a few times which was pretty annoying. ### 1/5 — Very slow *2025-11-05, version 2.2.9* Sometimes app doesn’t launch. Takes forever. Needs biometrics and easy access with app. ### 1/5 — Worst banking app *2025-06-16, version 2.2.3* Worst banking application i have ever seen Crashes every seconds Could log in once in 10 days as its always under maintenance Wont even recommend the bank . ### 1/5 — Emergency Need. *2025-05-15, version 2.2.3* বিকাশ থেকে টাকা অ্যাকাউন্টে পাঠানোর অপশান চালু করা হোক এবং অন্যান্য সুযোগ সুবিধা সংযুক্ত করা হোক। নাহলে অনেক কাস্টমার ই এই ব্যাংক থেকে হাত গুটিয়ে নিবে। কারন এখন অনলাইনের যুগ। তাই অনলাইন ভিত্তিক সুযোগ সুবিধা গুলোর ওপর জোর দেওয়ার জন্য রিকুয়েস্ট করা হলো। ### 1/5 — faltu apps *2024-06-11, version 2.2.2* very bad app ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent and requesting to change UI for more customers friendly design. *2026-05-16, version 2.3.4* Excellent and requesting to change the UI for more customers friendly design. ### 5/5 — Unresponsive issues *2025-08-30, version 2.2.7* Couple of days I face errors in this app. If possible please solve the issue ### 5/5 — Balance App (Basic Features) *2025-08-17, version 2.2.3* No hick up and user friendly with top security ### 5/5 — Good Security but *2025-05-13, version 2.2.3* But there are some gapping like receipts not generated, Credit card information needed…Biometrics system must needed ### 5/5 — UI *2025-05-13, version 2.2.3* Nice user interface ### 5/5 — Update Utility Bill List *2025-01-04* Pls add WZPDCO Prepaid & Postpaid Bill Payment System. ### 5/5 — Please add Dps installment of aibl and others bank *2024-03-26, version 2.1.9* Thanks ### 5/5 — Statement not found *2023-01-01, version 1.2.5* I cant find the statement downloaded in my iPhone. When I generate a statement it shows downloaded successfully. But I cant find it. Is there any option to change the location where to download the statement? ### 5/5 — AIBL i Banking *2022-03-04, version 1.2.3* At last AIBL done a good job matching other peers. Competitive and well ahead. Can improve more to explore new avenues. Thanks AIBL. ### 4/5 — Unable Agent Bank Fund Transfer *2026-05-17, version 2.3.4* I tried to transfer fund ti IBBL Agent Bank Account. But there were no option to select agent bank routing number or Agent Bank as branch. Needs to add Agent Bank as Branch for this purpose. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*