# Aibien — user reviews > 27 indexed App Store user reviews of Aibien by Beijing Jiahua Hengtai Technology Co., Ltd., rated 1.88/5 from 43 ratings. - Source: https://appshunter.io/ios/app/aibien/id1584048122/reviews - App overview in markdown: https://appshunter.io/ios/app/aibien/id1584048122.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 3 · 2★ 5 · 1★ 24 ## Newest reviews (9 of 27) ### 1/5 — Junk *2023-05-25, version 3.3.7* The motion sensor doesn’t work. It records nothing and on playback it’s just the same image all the time. ### 1/5 — Their app is worthless *2023-05-11, version 3.3.7* I screwed around on my up to date phone for 2 hours trying to register the product so I can get it up and running. Nothing works on it. I’m about to pack this thing up and send it back Amazon. ### 1/5 — Network Exemption *2023-05-09, version 3.3.7* I can’t even get into the app anymore. ### 1/5 — Bugs *2022-09-04, version 3.3.7* The most buggy app I’ve seen ### 1/5 — Garbage App *2022-09-01, version 3.3.7* This app is complete garbage. Won’t let me sign in unless I’m connected to Wi-Fi. Update will be nice. If not, looks like I’m going to buy different cameras. ### 1/5 — App never works *2022-08-06, version 3.3.7* It’s always buffering, spinning. Can’t ever access the playback. Worthless cameras bc of the app. ### 1/5 — Disappointed *2022-08-03, version 3.3.7* My cameras are new and one has just stopped working. Very frustrating as this was a replacement from an original defect. ### 1/5 — Cannot find video recorded at the time! IVE TRIED EVERYTHING AND NOTHING WORKS!! *2022-06-17, version 3.3.4* I truly would like a refund!!! ### 1/5 — Yikes! BEWARE…Wants Too Much Personal Information *2022-05-03, version 3.3.4* I purchased this camera and after reading how much sensitive information is being requested to set up services. It’s not worth it! No thanks… Will return! ## Most critical reviews (10 lowest-rated) ### 1/5 — App *2026-06-29, version 3.7.4* It worked good tell the last two updates now it deleted my cameras. I reinstalled them work for a few minutes then they deleted again you need to fix the problem. ### 1/5 — Issues with features in app *2026-05-30, version 3.7.1* At first the app would work pirfect before all the new updates now the only fetch that is functional is playback the floodlight or night vision no longer work cant even do the update on any of the cameras they will kick me out of the app and make me start it up again if the company can fix this issue they will be great security cameras for home ### 1/5 — Garbage *2026-04-29, version 3.7.1* Completely garbage. Used to be ok now it closes ever time you try to view camera if you don’t buy the subscription. I have wrote and asked for fixes no reply. Not fixed. Don’t waste your money on their product ### 1/5 — Keeps crashing and unable to set alarm options *2026-03-21, version 3.7.1* The app keeps crashing when I click on alarm management and set the alarm timing ### 1/5 — Last update made the camra useless *2024-11-03, version 3.4.0* The latest update made the camera useless as you are not able to play previous day recordings😡 ### 1/5 — New Version 3.3.8 *2023-12-17, version 3.3.8* Cannot access camera with 3.3.8 update. New version does not launch or open. Please make older version 3.3.7 available or update current version for older iOS. Thanks ### 1/5 — New Version No Longer Launching *2023-12-15* App was working great until recent update(3.3.8) Now the app is no longer launching. Please fix bug. ### 1/5 — Awful app.....can anybody suggest a good one? *2023-11-07, version 3.3.7* Hi. Hoping somebody can recommend another camera app. Thank you. ### 1/5 — Absolutely worthless *2023-11-06, version 3.3.7* Completely worthless software and camera with no manufacturer support. If you are foolish enough to go with this company (as I was) you will undoubtably regret it. As I do. ### 1/5 — . *2023-07-04, version 3.3.7* Wont buy this surveillance system again ever they can’t even be connected in the state of California if I could give it a negative one star I would …. ## Most praised reviews (8 highest-rated) ### 5/5 — Solid, Dependable *2024-03-18, version 3.4.0* The cameras and the app have been solid and dependable for us. Would love a sound only option to save bandwidth, but that’s really the only change I would make. ### 5/5 — Deleted video footage *2023-08-20, version 3.3.7* How do u recover recently deleted footage? ### 5/5 — Wise! *2022-05-07, version 3.3.4* This camera is on its way up, down left, right and so on. I have tried at least 4 different types of surveillance cameras before stumbling upon this one. The app works flawlessly with the camera. This app and camera are a dream come true for low budget cameras! This is a must buy! ### 5/5 — Fairly Good System! *2022-02-25, version 3.3.3* I’ve had my camera set up outside for a few months now and it’s went through Ice storms, Heavy Winds/rain and the system worked perfectly! When I use the microphone the time delay is a little slow and when I try to change the picture to HD it always resets to the original format but otherwise it really good! I wish you guys would do more updates and add some widgets for the app that would be super helpful! The camera + the app is great! Tons of potential to be amazing ### 4/5 — Good start *2021-12-18, version 3.3.2* This is good software. Everything works as expected. A few things to note: the play triangle next to the camera view lets you see saved data on your SD card (not completely intuitive). The last feed of the camera is saved on the photo to identify quickly which camera is correct to use. This photo is deleted when the app is closed and restarted. At that point you get the same picture for all the cameras. Formatting of SD card is horrible. It takes about five minutes to format the card, and then at the end it says SD card failed or SD card format it successful. That displays for about 100 ms so it’s very difficult to read if you happen not to be looking at the screen right at that instant you don’t know if it was successful or not. For some reason I haven’t been able to successfully format SD card using the camera. It has said it successfully formatted the SD card but when I try to view stores footage, it can’t find the SD card. I guess I’m going to have to get on a step ladder and get the camera and format it on my computer (very frustrating). ### 3/5 — alert settings *2023-10-16, version 3.3.7* the alerts are not working and i dont know why ### 3/5 — Can’t change Alarm tone, set schedule recording. *2023-04-30, version 3.3.7* I can’t change the default alarm tone. It stays at “Police Car” no matter what I selected for any different tone. And I can’t find a way to set a schedule recording. ### 2/5 — Help *2022-06-06, version 3.3.4* Camera has been off line for over a week and won’t connect to wi-fi (hotspot). Unplugged it, reset many many times and it won’t connect. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*