# AIC-Mobile — Agency Insurance Company > Mobile app for managing auto insurance policies, payments, and agent communication. (iPhone/iPad app by Agency Holding Company of Maryland, Inc.) - Source: https://appshunter.io/ios/app/aic-mobile/id1352351512 (this page in markdown: same URL + `.md`) - Developer: [Agency Holding Company of Maryland, Inc](https://appshunter.io/developer/1352351511) - Category: Finance - Price: Free - Rating: 1.50/5 from 59 App Store ratings · 30 written reviews indexed - Age rating: 4+ - Requires: iOS 8.0 · 142 MB - Released: 2019-07-20 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/aic-mobile/id1352351512/reviews.md ## What is AIC? AIC Mobile provides user friendly navigation of your auto insurance policy! Securely access key information and take care of business such as: • Pay your bill from anywhere • Store a copy of your ID Cards for offline access • View ID cards and policy details • View your billing history • See upcoming bills • Get in touch with your agent ## Key features - Pay bills from anywhere - Store ID cards offline - View ID cards and policy details - View billing history - See upcoming bills - Contact your agent ## Recent user reviews (10 of 30) All indexed reviews: https://appshunter.io/ios/app/aic-mobile/id1352351512/reviews.md ### 1/5 — Wow *2024-09-28* With how much they charge of insurance, you would think they have a working app. I have had to make several accounts because it does not update. This time, it will not take my password that follow the “uppercase 1 lowercase etc….” rule. Terrible. ### 1/5 — useless app *2024-04-12* I had this app before maybe a year ago and deleted it. I recently downloaded it again because I have this ins again. The app is useless, it has all my previous info and won't let me delete my old vehicles and update. I reached out to customer service 3 times only to get zero response. Very disappointed. ### 1/5 — Not Happy *2024-01-12* I was charged a late fee because of the way the app is set up. They tried to take my monthly payment out before my direct deposit was processed. They only tried to take it out one time early morning if they would have tried again later on that day it would have gone through. It also wouldn’t allow me to make the payment on my own. So now I’m paying late fees that I shouldn’t have to pay. Now today I get an email saying they couldn’t process my payment due to insufficient funds and my insurance is going to be cancelled when I have more than enough money to cover the amount due. I would not recommend this app or the insurance company using it. When I contacted the insurance company they said there was nothing they could do. Absolutely ridiculous. ### 1/5 — Adding another policy *2023-04-15* I have two policies with this company, but I’m only able to access one of them. There should be a place to add another policy numbers so that consumers can have their information at their fingertips. ### 1/5 — La app no sirve *2023-02-10, version 1.1.6030* La baje e introduje mi póliza pero no la reconoce. Nunca he podido crear la cuenta. Trate por internet y también por la app, pero no sirve… ### 1/5 — doesnt work, very frustrating *2021-03-22* I am trying to create an account and its telling me to create a password. I tried several times and it is saying that my password needs to meet criteria, WHICH IT DOES. PLEASE FIX THIS ### 5/5 — Works *2020-06-05, version 1.1.3513* Works great now after the app got updated ### 1/5 — App Crashes *2020-06-03* Hi. I’ve never been able to load the app. I mean, it’s on my phone, but it never opens. I’ve downloaded it, tried to open it, deleted it and repeated. Help, please. I would love to use this app. ### 5/5 — Bugg *2020-06-03* The App Keeps Crashing Otherwise everything else is perfect, can’t open the app anymore ### 1/5 — Glitch in the app *2020-06-02* I just downloaded this app on my iPhone and it will not even open ## Frequently asked questions about AIC ### What can I do with AIC-Mobile? AIC-Mobile allows you to securely access key information about your auto insurance policy. You can pay your bill, view your billing history and upcoming bills, and store a copy of your ID cards for offline access. You can also view your ID cards and policy details, and get in touch with your agent. ### Is AIC-Mobile free to use? Yes, AIC-Mobile is a free application. There are no charges to download or use the app's features. The app does not have in-app purchases or advertisements. ### Can I access my insurance ID cards without an internet connection? Yes, you can store a copy of your ID cards within the app for offline access. This ensures you can always have your insurance information readily available, even when you don't have an internet connection. ### How can I contact my insurance agent through the app? The app provides a direct way to get in touch with your agent. You can find contact information or initiate communication directly from within the AIC-Mobile application. ## Version history (last 5 releases) ### 1.1.19391 — 2023-03-21 Fixed in this release: - Various bug fixes and improvements ### 1.1.6030 — 2021-04-20 Fixed in this release: - Fixed issue with password reset not redirecting back to application ### 1.1.5151 — 2021-02-11 Fixed in this release: - Added more helpful error dialogs when creating an account - Added roadside assistance information - Fixed issue when saving mobile ID cards to photo library - Addressed problem with logging out and navigating back to home screen - Fixed problem selecting the same mobile ID card twice - Fixed problem displaying policy number on main page when making a payment - Fixed scrolling issues on policy info and ID card pages - Fixed app icon background color ### 1.1.3513 — 2020-06-05 Fixed in this release: - Fixed issue with app not launching on newest iOS versions - Fixed text display issue in dark mode - Various other bug fixes and improvements ### 1.1.1689 — 2019-11-19 Fixed in this release: - Added background to login fields to make text easier to see on background - Made username and login fields larger to avoid accidental tapping on show/hide password icon - Fixed validation issue which affected some email addresses when logging in ## More apps by Agency Holding Company of Maryland, Inc - [AIC – Mobile](https://appshunter.io/ios/app/aic-mobile/id6745966825) All apps by Agency Holding Company of Maryland, Inc: https://appshunter.io/developer/1352351511 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*