# Ailo — For renters & property owners

> Property management platform for investors and renters with enhanced transparency and control. (iPhone/iPad app by Ailo Pty Ltd.)

- Source: https://appshunter.io/ios/app/ailo/id1490980661 (this page in markdown: same URL + `.md`)
- Developer: [Ailo Pty Ltd](https://appshunter.io/developer/1323890160)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.20/5 from 33 App Store ratings · 230 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 83 MB
- Languages: American English
- Released: 2020-04-15
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ailo/id1490980661/reviews.md

## What is Ailo?

You deserve a great property manager. And great property managers use the Ailo platform to give their property investors and renters unprecedented transparency, more control, and better choices.

The Ailo app was designed to help property investors and renters stay even more connected with their rental property – and their property manager!

**WHY PROPERTY INVESTORS LOVE AILO**


PAY OFF YOUR MORTGAGE SOONER
* Direct access to your funds 24/7
* See the moment rent is paid, even before it’s cleared by the banks
* Instantly transfer available funds to your bank account, instead of waiting until end-of-month (using New Payments Platform technology) so you can pay off your mortgage sooner


24/7 VISIBILITY, ON-DEMAND ACCESS
* Instant access to all of your real-time balances, statements, bills, and inspection reports
* See upcoming bills and expenses, so there's no end-of-month surprises
* A direct line to your property manager via Messages, so you can collaborate and problem solve faster and minimise vacancy rates


MORE & BETTER INVESTOR CHOICES
* Set your cash flow preferences, including when and where your funds are deposited, and how bills are paid
* Nominate how you want to balance income, expenses and reporting across your property portfolio
* Choose to pay your bills via credit card, debit card, direct debit or with rental income, and it will all appear on your EOFY statement at tax time



**WHY RENTERS LOVE AILO**


REPORT & RESOLVE REPAIRS FASTER
* Get a direct line to your property manager via Messages
* We measure your property manager’s response times to your messages to help them improve their service


UNLOCK MORE FAST, SECURE PAYMENT OPTIONS
* Unlock more payment methods in addition to other options offered by your property manager, including direct debit, debit card, credit card, and Centrepay.
* Easily split rent with housemates


SEAMLESS, PAPERLESS INSPECTIONS
* Collaborate with your housemates and share the load on the inspection
* Add your own time-stamped photos, notes and electronic signature directly in your app 


MORE VISIBILITY INTO WHAT’S GOING ON 
* Always know when your next rent payment is due and how much you owe
* See a log of all your past rent payments, bills, and messages to your property manager

## Key features

- 24/7 fund access for investors
- Instant rent payment visibility
- Direct communication with property managers
- Faster repair reporting for renters
- Multiple payment options
- Paperless inspection tools

## What do users think of Ailo?

Overall sentiment: negative

**Pros**

- 🚀 User friendly
- 🚀 Easy to navigate
- 🚀 Convenient for property owners

**Cons**

- 🤑 Excessive fees for tenants
- 🐛 Slow payment processing
- 🤖 Deliberately inconvenient for manual payments
- 🤔 Lack of transparency around fees and policies
- 🤯 Forced usage by rental agencies
- 🤷‍♀️ No added value for tenants

**Commonly reported bugs**

- Incorrect rent calculations and payment status
- Unreliable notifications
- Compatibility issues with older devices

**Most requested features**

- Ability to save payment details without fees
- Faster payment processing
- Clearer communication of fees and policies
- Option to pay rent directly without using the app

## Recent user reviews (10 of 230)

All indexed reviews: https://appshunter.io/ios/app/ailo/id1490980661/reviews.md

### 1/5 — Rubbish

*2026-08-23, version 1.16.9*

It is rubbish . Don’t like it at all

### 5/5 — Good

*2026-08-21, version 1.16.9*

Phine

### 1/5 — Rubbish app designed to make agents jobs lazier

*2026-08-19, version 1.16.9*

Honestly this app does not benefit tenants at all. It is actually annoying to use and there is literally no reason why this app is better than direct transfer. 
There is a way to pay fee free however you have to process the payment as a “manual payment” every time, which is fine, except the the fact that after it’s most recent update, the app now freezes and crashes every time you type in manual details. 

Forcing tenants to use third party payment apps is not really okay, and I hope it comes back to bite them eventually. 

Apparently, Ailo is owned by a former Ray White director FYI.

UPDATE - the response mentions use of the app is entirely optional - let Ray White real estates know that - they were insisting Ailo was the only way to pay rent.

### 3/5 — Bank processing

*2026-08-18, version 1.16.9*

The app clearly states that it takes 2–3 days for funds to transfer into the wallet. Unfortunately, this doesn’t appear to be correct. In my experience, it takes at least 5–6 working days, and even longer when a weekend is involved, from the time the funds show as “bank processing” until they are actually available in the wallet.

I don’t understand why this process takes so long, particularly when transferring funds from the wallet back into our own bank account appears to be virtually immediate.

Can you please clarify why the transfer into the wallet takes so much longer and whether there is anything that can be done to improve this process?

### 1/5 — Garbage

*2026-08-08, version 1.16.9*

Absolute garbage app.

### 1/5 — Money transfer

*2026-08-02, version 1.16.7*

It takes way too long for the money to land into your account

### 3/5 — Doesn’t track tenancy break

*2026-07-29, version 1.16.7*

It doesn’t communicate to the prop manager if the tenancy is broken early.

### 1/5 — Slow, Confusing, and Costly

*2026-07-22, version 1.16.6*

Very disappointing experience. The app is slow, confusing, and not user-friendly. It wasn't clear whether my payment had gone through, so I accidentally created a duplicate payment. There was no option to cancel it, and I was unexpectedly charged a $20 fee.

### 2/5 — Too many reminders

*2026-07-19, version 1.16.6*

This app is annoying and all the reminders make you feel harassed. Our agent doesn’t even check the messages.

### 1/5 — Very poor App

*2026-07-17, version 1.16.6*

Very limited features with awful display. I can barely see the top headings while navigating through the App. The worst part is the App shuts off after 90 days of non activity. We place the properties with our agent. There is no need to log on constantly to find out what’s going on. We have monthly statements providing required info. Initially I like the idea of being able to communicate with our agents directly via the App. In fact it’s much easier doing it with WhatsApp or messages. This App doesn’t even move up while I type! I have to constantly move it to view what I have typed in. Awful!

## Frequently asked questions about Ailo

### What does the Ailo app do?

The Ailo app connects property investors and renters with their property managers. It provides unprecedented transparency, more control, and better choices in managing rental properties. Investors can track funds and payments, while renters can report repairs and manage payments.

### What are the key features for property investors?

Property investors benefit from 24/7 direct access to their funds, instant visibility of rent payments, and the ability to transfer funds to their bank account sooner. They also get on-demand access to real-time balances, statements, bills, and inspection reports, along with direct communication channels.

### How does Ailo help renters?

Renters can use the app to report and resolve repairs faster through direct messaging with their property manager. They also gain access to more fast and secure payment options, including the ability to split rent with housemates. Seamless, paperless inspections with photo and note capabilities are also available.

### Is Ailo free to use?

Based on the provided information, the app is offered for free. There is no mention of subscription fees, paid features, or in-app purchases, suggesting it is a complimentary service for users.

### What are the common use cases for Ailo?

Common use cases include property investors monitoring their portfolio's financial performance and cash flow, and renters efficiently communicating repair needs and managing their rent payments. It also facilitates smoother property inspections for both parties.

## Version history (last 5 releases)

### 1.16.9 — 2026-08-06

Stability improvements

### 1.16.8 — 2026-08-03

Stability improvements

### 1.16.7 — 2026-07-23

Stability improvements

### 1.16.6 — 2026-07-15

Stability improvements

### 1.16.5 — 2026-07-01

Stability improvements

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## More apps by Ailo Pty Ltd

- [Ailo Insights](https://appshunter.io/ios/app/ailo-insights/id1323890161)
- [Ailo for Property Managers](https://appshunter.io/ios/app/ailo-for-property-managers/id1490799990)
- [Ailo Inspect](https://appshunter.io/ios/app/ailo-inspect/id1577122562)

All apps by Ailo Pty Ltd: https://appshunter.io/developer/1323890160

## Related topics

[ailo for property managers](https://appshunter.io/ios/topics/ailo-for-property-managers)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
