# Aiper — user reviews > 184 indexed App Store user reviews of Aiper by AIPER GLOBAL PTE. LTD., rated 4.10/5 from 251 ratings. - Source: https://appshunter.io/ios/app/aiper/id6474955418/reviews - App overview in markdown: https://appshunter.io/ios/app/aiper/id6474955418.md - Rating breakdown: 5★ 163 · 4★ 30 · 3★ 15 · 2★ 14 · 1★ 29 ## What do users think of Aiper? Overall sentiment: mixed **Pros** - 👍 Easy to use and intuitive interface - 🚀 Effective pool cleaning performance - ⚡ Cordless and autonomous operation - ☀️ Solar charging capability - 🎯 Reliable hardware quality - 💬 Responsive customer service - 🔧 Good warranty and repair service **Cons** - 🐛 Frequent forced logouts requiring re-authentication - 🔒 Excessive privacy requirements and data collection - 📱 Single device login restriction (kicks off other users) - 📢 Persistent intrusive advertisements and pop-ups - 🔌 App disconnects when robot is underwater - ⚠️ Inconsistent app functionality across updates - 🔐 Blocks password managers and copy-paste functionality - 📋 Overly complex privacy agreements and user terms **Commonly reported bugs** - Login credentials not recognized after updates - App fails to connect to devices - Cleaning records not displaying or disappearing after updates - Account registration impossible or code validation timeout - Firmware update failures - Device pairing issues with QR codes - Bluetooth disconnection not auto-reconnecting - App incompatible with certain robot models - Solar charging stopped working after recent update - Devices showing as 'bound' to another account - WiFi connection issues - Notification spam despite disabling ads - Battery percentage font too small - Cleaning records not saved when robot removed early **Most requested features** - Scheduling/timer functionality for automated operation - Multi-device simultaneous login support - Manual control when robot is underwater - Pause/stop operation from app - Customizable watering zones and amounts - Battery charging schedule optimization - Remote power off capability - Cleaning mode explanations and documentation - Estimated remaining runtime display - Ability to edit maps and add watering points - Temperature unit conversion (F to C) - Smaller tile view for multiple devices on main page - iPad landscape orientation support - Geographic map background for mapping - Disable pool section for non-pool users ## Newest reviews (15 of 184) ### 2/5 — Sudden issues with app and web site *2026-08-16, version 3.5.0* I’ve been pretty happy with my two Aiper devices and the app for the last two years. But right now there are multiple problems. The app started acting weird a day or two ago, where everytime I tried to open it, instead of showing me my devices it shiwed an “Add device” screen, with a “Current network unavailable” banner over it. I deleted and reinstalled the app, and can’t even get past the login screen, as it has the same network error. I tried going to Aiper.com to post a support ticket, and that web site won’t open for me, saying “Server can’t be found”. I can open the Aiper store web site, but clicking the Contact Us link there also results in server can’t be found. All other internet and apps seem to function fine. I even tried disabling WiFi on my phone to force connections through cellular, but the Aiper app and some Aiper sites/links fail just the same. So something appears to be wrong somewhere in Aipers web services or authentication, with no way to report it, other than here ### 3/5 — Manual rain delay *2026-07-25, version 3.4.0* The app lacks the ability to manually turn off the sprinkler. While the sprinkler detects (poorly) rainfall, it needs a manual shut off option as well as the option to skip a scheduled watering sessions. ### 2/5 — App use for robot lackluster *2026-07-24, version 3.4.0* I have the pool robot. I get it can’t connect to the WiFi underwater. No big deal. But honestly the only thing the app is good for is seeing what level of charge it’s at while charging. It won’t even tell you when it’s fully charged. That seems to be a bare minimum feature. This app definitely needs some actual upgrades. ### 4/5 — pour l'appli et pour l'eco surfer 2 : Bien, mais peut mieux faire *2026-07-14* Tout d’abord appareil sympa, facile à mettre en route et application très intuitive qui permet de le paramétrer sans problème. pour l'eco surfer 2 : Un fonctionnement en grande autonomie solaire car il consomme manifestement peu : avec un soleil très présent actuellement, il peut fonctionner toute la journée en rester au maximum de sa charge. Par contre, une aspiration plus importante serait la bienvenue, et dans l’idéal, plutôt que de paramétrer un fonctionnement aléatoire ou vers les bords (ce qui est possible), il faudrait qu’une évolution du micro logiciel permette aux capteurs de détecter les saletés et de se diriger automatiquement vers elles. ### 2/5 — IrriSense 2 Lack of sharing profile with a second person *2026-07-12, version 3.4.0* Please add the functionality to share the IrriSense app profile with a family member. The irrigation system should be controllable by family not just one person. ### 4/5 — Decent *2026-07-10* App works fairly well. It's not entirely intuitive where different settings are, but hopefully that will get better. My biggest complaint is it won't allow two phones to be logged onto the same account at the same time. Why not??? It's super annoying that I am constantly re-logging in for that reason. ### 3/5 — Not impressed with the app *2026-07-09, version 3.4.0* One would assume that if a person could invent a robot pool sweep that someone would have the intelligence to off an app that actually serves a purpose. The only thing the app is good for is seeing how much it is charged when charging and checking the temperature outside. Come on ! Do better! ### 3/5 — Hard to use app. *2026-07-03, version 3.4.0* Not an easy app to use. Trying to update firmware but not sure it was updated. App has confusing firmware numbers that don’t match what is in the notification. ### 2/5 — Sehr begrenzte Einstellungsmöglichkeiten *2026-07-03* Bei unserem Scuba X1 Pro beschränken sich die Einstellungsmöglichkeiten auf - Gerät aufrufen - Ladezustand - Reinigungsmodi wählen - Firmwareupdate - Support/FQA - das war es, nicht so viel oder? ### 5/5 — Great app, amazing service! *2026-06-30, version 3.3.3* Great after Sales service! ### 3/5 — Need to improve scheduler *2026-06-30* Please improve the scheduler to allow multiple areas in a sequence. This is a very basic thing. It is such a head ache right now to have multiple areas organized, guess work to space out the jobs and it in just cancels the job in case of a minor overlap. ### 4/5 — Eine Anmeldung pro User *2026-06-24* Die App macht was sie soll, das passt und ist gut. Wir haben in der Familie ein Account für unser Irrisense 2. Wenn sich ein Familienmitglied anmeldet über den gemeinsamen Account hauts den anderen raus. Verbessert das bitte ### 2/5 — Connection is lost *2026-06-22, version 3.3.3* The moment the robot enters the water it loses connection, I thought I would be able to control it more when in the water to hit target areas Picks up lots of water and leaves a lot of leaves ### 5/5 — Great products *2026-06-19* I now own four Aiper devices, and every one of them has exceeded my expectations. Each product performs its job exceptionally well, is easy to use, and has proven to be reliable over time. The quality, innovation, and convenience that Aiper brings to pool maintenance have made a real difference for me. It’s impressive to see how the brand continues to develop products that genuinely make life easier. With every device I’ve purchased, my confidence in the company has grown. I honestly believe Aiper is on its way to becoming a household name, and I wouldn’t hesitate to recommend their products to anyone looking for dependable, high-quality pool equipment. ### 2/5 — Ecomode want work since update *2026-06-17, version 3.3.3* Ecomode want work since update ## Most critical reviews (10 lowest-rated) ### 1/5 — App nicht ausgereift *2026-08-16* Die App ist leider nicht ausgereift. Beispielsweise orientiert sich das Wetter am Standort des Handys und nicht am Standort des eigentlichen Gerätes. Weiterhin muss man sich bei jedem anmelden neu einloggen. Die Daten werden einfach nicht gespeichert. Das Beregnung ystem ist gut und tut auch das, was es soll aber die App ist noch nicht in einer entsprechende Qualität verfügbar. ### 1/5 — Collects too much personal info *2026-08-06, version 3.5.0* This app collects too much personal information and shares it with others. I will not be downloading it. ### 1/5 — Sehr schlechte Bedienung *2026-07-30* Die APP ist sehr unübersichtlich und nicht intuitiv zu bedienen, einmal zugewiesene Gruppen können nicht mehr geändert werden (nur durch löschen des Devices und somit Neukonfiguration). Es ist nur ein Account möglich, Beispiel: Mein Handy nutzt die APP, alle anderen fliegen raus und können sich nicht mehr verbinden. Weder Handy 2. der Frau, noch iPad etc. Wetter Einstellung funktioniert überhaupt nicht. ### 1/5 — Doesn’t connect to my Scuba N1 *2026-07-17* Just got it and doesn’t connect to my Bluetooth ### 1/5 — N’importe quoi… 👎🏼 *2026-07-04* J’étais plutôt satisfait de cette application me permettant de gérer mon robot de surface + mon robot de fond ; seulement voilà ; non-seulement après chaque mise à jour il faut tout re-paramétrer, mais de surcroît suite à la dernière mise à jour cette app me dit maintenant qu’elle ne peut gérer aucun de mes deux robots puisqu’ils sont enregistrés ailleurs… 👎🏼 Croyez-vous chez Aiper que j’ai acheté ces deux robots pour perdre mon temps à devoir tout reprogrammer (et encore, quand je peux, parce que là je suis bloqué !) parce que votre application fait n’importe quoi ? Assurément NON ; j’ai acheté ces deux robots pour me simplifier la vie et non pas pour ME LA COMPLIQUER parce que vos programmeurs semblent ne pas avoir inventé la machine à courber les bananes et qu’ils font leur boulot avec leurs pieds… 🤬 Total des courses même si je n’ai - pour l’instant (…) - pas à me plaindre de ces robots, force est de constater que je ne peux plus utiliser cette app (ni du coup les programmer 👎🏼) sous prétexte qu’ils seraient « déjà enregistrés ». C’est nul de chez NUL 👎🏼 ### 1/5 — Useless App - Terrible Vacuum *2026-06-10, version 3.3.2* Disconnects When Submerged!!!! No manual steering controls either. The S1 constantly stops in deep end, lack of handle makes hooking unit very difficult. If your pool is cloudy its impossible. Vacuum overall extremely disappointed with product for $600. After five 3hr sessions it still misses a lot. ### 1/5 — nothing works *2026-06-04* Nothing works!Cannot authenticate, cannot connect to Wifi, cannot update software. ### 1/5 — Sinnlos App *2026-05-29* Selten so eine sinnlose App erlebt. Funktioniert nur wenn der Roboter nicht im Wasser ist und damit unbrauchbar . Was all der Blödsinn ? ### 1/5 — Propellers keep jamming *2026-05-29, version 3.3.2* We bought Aiper less than a month ago. It was working great in the beginning, but now suddenly propellors keep jamming now even though nothing is blocking it. ### 1/5 — Der letzte Schrott *2026-05-12* Geräte werden ständig vergessen ## Most praised reviews (10 highest-rated) ### 5/5 — Best Pool Skimmer EVER! *2026-08-06, version 3.5.0* Our Aiper Surfer S2 makes an absolutely excellent addition to our Aiper Scuba S1 Pro! ### 5/5 — Un robot de toute confiance *2026-08-04* Intelligent et silencieux il nettoie toute la piscine selon le programme désiré . ### 5/5 — Awesome product and company!!! *2026-08-02* We have had a Surfer2 for two seasons and it has been fantastic!!! Especially during pollen season! Highly recommend!! Also any questions or issues that have come up have been addressed quickly by customer service!!! ### 5/5 — Très bien! *2026-07-22* Très satisfait de l’application et de mon Scuba S1. Une suggestion: pourrait on avoir une fonctionnalité dans l’application qui permettrait de bloquer la recharge max à 80% de la batterie afin de préserver celle-ci dans le temps. Merci ### 5/5 — eco surfer 3 *2026-07-20* fonctionne depuis juin 2026. pour le moment rien. a dire ### 5/5 — Efficacité *2026-07-17* Efficace, facile ### 5/5 — Great pool Spotless clean *2026-07-12* Amazing job ### 5/5 — Skimmer *2026-07-08, version 3.4.0* This device makes the pool skimmer obsolete. It is a fantastic robot, Thank you so much I ordered the Aiper Scuba S1 and so far it is doing an equally great job. CGSandell DMD ### 5/5 — Bien mais il manque hélas quelques fonctionnalités *2026-07-05* L’application est bien mais il lui manque quelques fonctionnalités comme une connexion par Face ID (chaque fois que l’on quitte l’application, on est obligé de se reconnecter et d’accepter le condition d’utilisation sur un bouton radio minuscule !), une app pour l’Apple Watch et un Widgets qui pourrait indiquer le temps restant pour le nettoyage en cours; actuellement on a juste une notification quand il est fini et qui se perd au milieu de toutes les autres notifications… ### 5/5 — IrreSense2 Chromatic *2026-07-02* Ich habe heute mein Bewässerungssystem bekommen und hoffe, dass es wirklich so intelligent ist, wie es beworben wird. Zunächst zum Versand. Über Amazon bestellt und pünktlich und schnell angekommen. Das Paket hab ich natürlich gleich zu Hause ausgepackt und das Gerät aufgebaut. Ich denke mal circa 10 Minuten war ich fertig. Die Kartierung war ein bisschen knifflig Und muss sich bestimmt auch noch mal neu machen, weil es heute leider ein bisschen windig ist. Aber im Großen und Ganzen ganz problemlos. Die App gefällt mir und da ich eh noch vorhabe, weitere Geräte zu holen, war das denke ich mal eine guten Entscheidung. Die Verbindung mit dem Handy und mit dem Internet lief ebenfalls reibungslos. Ich hoffe, dass die Internetverbindung und die Bewässerungpläne laufen, aber bisher bin ich sehr zuversichtlich. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*