# AIPHONE IXG

> Smartphone and tablet intercom system for remote visitor management and access control. (iPhone/iPad app by AIPHONE CO., LTD..)

- Source: https://appshunter.io/ios/app/aiphone-ixg/id1444561862 (this page in markdown: same URL + `.md`)
- Developer: [AIPHONE CO., LTD.](https://appshunter.io/developer/955403032)
- Category: Lifestyle
- Price: Free
- Rating: 4.00/5 from 1,147 App Store ratings · 92 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 36 MB
- Languages: American English, Dutch, Finnish, French (France), German (Germany), Italian, Japanese, Norwegian Bokmål, Chinese (Simplified, China), European Spanish and 2 more
- Released: 2020-03-09
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aiphone-ixg/id1444561862/reviews.md

## What is AIPHONE IXG?

[About this App]
Turn your smartphone or tablet into an intercom!
Answer and grant access to a visitor from anywhere, any time.

[Functions]
All basic intercom features are available, such as view and greet visitors, door release, monitoring and more.
Zoom-in and out during video calls.
Connect from anywhere using Wi-Fi or 4G/5G network.
View recordings of incoming and missed calls.

[Before Using]
・This is an accompanying App for the Aiphone IXG System.
・This App requires an active internet connection. Carrier data rates may apply and are the responsibility of the user.

## Key features

- Smartphone/tablet intercom
- Remote visitor viewing and greeting
- Door release functionality
- Video call zoom
- Call recording access
- Wi-Fi/4G/5G connectivity

## What do users think of AIPHONE IXG?

Overall sentiment: negative

**Pros**

- 🚀 Convenient two-in-one app
- 👍 Easy to use

**Cons**

- 🐛 Unreliable and glitchy
- 🕰️ Slow to respond and load
- 🔇 Microphone issues
- 🔑 Only one device can be connected
- ❌ Doesn't always work

**Commonly reported bugs**

- Communication errors
- Crashes and freezes
- Compatibility issues with certain devices

**Most requested features**

- Improve responsiveness and speed
- Add more reliable microphone and audio support
- Allow multiple devices to be connected

## Recent user reviews (10 of 92)

All indexed reviews: https://appshunter.io/ios/app/aiphone-ixg/id1444561862/reviews.md

### 2/5 — 宅配業者に迷惑

*2026-08-05*

応答できるまでにラグがありすぎて宅配便の受け取りが困難。

### 1/5 — So glitchy

*2026-07-05*

Please update to fix the glitch please!!!! I can't never let people in. It doesn't open at all. Once I answer the call, it takes forever to activate the button to open the door. Once it activates, it fails. Please update!

### 1/5 — Connection lost after iPhone update

*2026-07-04, version 3.06*

Update: have installed several app updates over the months. Still no fix.
Doesn’t matter if on or off WiFi, still no connection. 

——

After updating my iOS, I lost and haven’t been able to reestablish connection. I’ve uninstalled / reinstalled the app, rescanned the QR code … nothing works. 

Been waiting for an update to fix this,  nothing updated in months.

### 1/5 — Terrible

*2026-07-02, version 3.06*

I cannot let anyone in if I’m driving and my phone is on Bluetooth. Probably should fix that.

### 1/5 — So glitchy

*2026-06-28, version 3.05*

Please update to fix the glitch please!!!! I can't never let people in. Once I answer the call, it takes forever to activate the button to open the door. Once it activates, it fails. Thesedays if I'm expecting somebody I just keep standby watching the monitor and open the door first before they buzz because once they do, the app fails. It's annoying as hell.

### 1/5 — Phil

*2026-05-16, version 3.05*

Too tricky. Swipe answer this swipe takes time then the opening opportunity disappears. This is no improvement on the old system.

### 2/5 — Network sucks

*2026-05-06, version 3.05*

I just fixed the app on my phone registered my phone and everything needed to use the app and it’s still giving me connection issues.

### 1/5 — Trash

*2026-05-01, version 3.05*

I haven’t been able to connect to the intercom since my phone updated its IOS. It’s been going on for 3 months so far. It’s pretty pathetic

### 3/5 — Answering

*2026-04-20, version 3.05*

Answering is kind of delayed

### 2/5 — Communications Error

*2026-04-07*

We installed this system in our community and have had nothing but communication error issues constantly anytime there’s an iPhone update brings more issues. The system in theory is really good, but that theory does not transfer over to practicality.

## Frequently asked questions about AIPHONE IXG

### What does the AIPHONE IXG app do?

This app transforms your smartphone or tablet into an intercom system. It allows you to view, greet, and grant access to visitors remotely from anywhere with an internet connection. You can also monitor your property and view recordings of incoming and missed calls.

### What are the key features of the AIPHONE IXG app?

Key features include basic intercom functions like viewing and greeting visitors, door release, and monitoring. It also offers zoom capabilities during video calls, the ability to connect from anywhere via Wi-Fi or cellular data, and access to recordings of past calls.

### Is the AIPHONE IXG app free to use?

Based on the provided information, the app itself is free to download and use. However, it requires an active internet connection, and standard carrier data rates may apply, which are the user's responsibility.

### What devices is the AIPHONE IXG app compatible with?

The app is designed to work on smartphones and tablets. It functions as an accompanying application for the Aiphone IXG System, indicating it's intended for users who have this specific intercom hardware installed.

### What are common use cases for the AIPHONE IXG app?

Common use cases include remotely answering the door when you're not home, granting access to deliveries or guests, monitoring who is at your door, and reviewing who has visited or attempted to contact you, all from your mobile device.

## Version history (last 5 releases)

### 3.06 — 2026-06-30

Minor bug fixes.

### 3.05 — 2026-03-30

bug fixes.

### 3.04 — 2026-03-27

Minor bug fixes.

### 3.03 — 2025-10-15

Minor bug fixes.

### 3.02 — 2024-03-05

New functions and UI changes have been added.
Minor bug fixes.

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## More apps by AIPHONE CO., LTD.

- [Intercom App2](https://appshunter.io/ios/app/intercom-app2/id1303331733)
- [Intercom App Type A](https://appshunter.io/ios/app/intercom-app-type-a/id1343533013)
- [Intercom App Type B](https://appshunter.io/ios/app/intercom-app-type-b/id1434675976)
- [CareRings Contact](https://appshunter.io/ios/app/carerings-contact/id1453364201)
- [dearisインターホンアプリ](https://appshunter.io/ios/app/dearis/id1505478080)

All apps by AIPHONE CO., LTD.: https://appshunter.io/developer/955403032

## Related topics

[ai phone ixg](https://appshunter.io/ios/topics/ai-phone-ixg) · [iphone ixg](https://appshunter.io/ios/topics/iphone-ixg) · [aiphone intercom](https://appshunter.io/ios/topics/aiphone-intercom)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*