# Air Astana

> Airline app for booking flights, managing loyalty points, and travel information. (iPhone/iPad app by Air Astana.)

- Source: https://appshunter.io/ios/app/air-astana/id595946112 (this page in markdown: same URL + `.md`)
- Developer: [Air Astana](https://appshunter.io/developer/595946115)
- Category: Travel
- Price: Free
- Rating: 2.30/5 from 23 App Store ratings · 94 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 55 MB
- Languages: American English, German (Germany), Kazakh, Korean, Russian, Chinese (Simplified, China), Turkish
- Released: 2013-02-06
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/air-astana/id595946112/reviews.md

## What is Air Astana?

Your journey, at your fingertips: 
•	Instantly access your upcoming trips from the main screen 
•	Receive timely flight related updates like flight status, delay, boarding, gate assignment & change notifications 
•	Join Nomad Club, log in easily with biometrics and start earning points 
•	Book flights and services with points or cash 
•	Stay updated on new destinations and features 
We’d love to hear from you. Send us your feedback at mobileappsupport@airastana.com.

## Key features

- Access upcoming trips
- Book flights and services
- Join and manage Nomad Club
- Earn, redeem, transfer, buy points
- Track tier progress
- Discover new destinations

## Recent user reviews (10 of 94)

All indexed reviews: https://appshunter.io/ios/app/air-astana/id595946112/reviews.md

### 1/5 — Fails at the Most Basic Function

*2026-06-28, version 12.0.0*

The app is completely useless. I couldn’t find my booking no matter which combination of booking reference, surname, or other details I entered. It simply doesn’t work.

The registration process is an absolute mess. It forces you to fill in a huge amount of personal information just to use basic features. Instead of making travel easier, the app creates unnecessary frustration.

A modern airline app should let passengers quickly access their bookings without jumping through hoops. This one fails at the basics. Very disappointing.

### 1/5 — Nurlan

*2026-05-29, version 11.2.0*

Ужасное приложение. Очень медленное, часто вылетает и работает нестабильно.

### 2/5 — Приложение сломано

*2026-03-29, version 11.0.0*

Не загружается страница с поездками. Все остальные страницы долго загружаются

### 1/5 — Great airline, terrible app

*2026-03-27, version 11.0.0*

Air Astana is a trully great small airline. The service, food, cleanliness. But the app is atrocious, full of bugs and lacking logic.

For instance, when you press "check-in" on one of your bookings, it takes you to a web-page that asks for the booking reference. Seriously?? Why would I use app then?

### 5/5 — Nice and keeps improving

*2026-03-18, version 11.0.0*

Air Astana has done a great job with this app. Booking, check-in, special services like seats and meals, managing nomad club points - all easily done with the app. It gets better with every update. Keep on improving!

### 1/5 — Плохое качество приложения

*2026-01-16, version 10.0.0*

Иметь такое ужасное приложение в 2026м году это позор. Ничего нормально не работает, выбор места, чекин, апгрейд, всё время пишет не найден рейс. Позор

### 1/5 — Не добавить перелеты в nomad club для получения балов, при покупке билетов через Каспий банк!!!

*2026-01-06, version 10.0.0*

Приложение очень сомнительное по управлению, но это мелочи по сравнению с функционалом. Покупал билеты через Каспий банк, после перелета прошло около месяца. Начинаю вводить все данные и когда все заполнил выдает ошибку , повторите снова. Делал уже несколько раз, есть скриншоты для подтверждения моих слов. Приложением очень не доволен

### 3/5 — Error

*2025-12-10, version 10.0.0*

I just tried to buy ticket and I can’t proceed to payment

### 1/5 — Terrible

*2025-09-01, version 8.1.0*

Calendar doesn’t work properly. Not found page shows up randomly. Not able to book a flight thru the app

### 1/5 — One of the worst airlines

*2025-08-02, version 7.2.0*

Literally “British acquired and turned in to *****” … one of the worst and overpriced airlines. Even locals hate this airline for overpriced tickets, very bad service, constant delays and problems. The app of the Air Astana is another example of failure - doesn’t display or notify on delays, glitchy and never works. Their “nomad club” is as useless - doesn’t link to any alliance and give you hardly any benefits, while collecting points on it is impossible and pointless exercise.

## Frequently asked questions about Air Astana

### How do I earn points with Air Astana?

You can earn points by joining the Nomad Club and booking flights or services through the app. The app allows you to claim, redeem, transfer, or buy points all in one place.

### Can I track my loyalty status with Air Astana?

Yes, the Air Astana app allows you to track your progress towards the next tier level within the Nomad Club program. This helps you stay informed about your benefits and status.

### What devices is Air Astana available on?

The Air Astana app is available for iPhone and iPod devices. It was first released on February 6, 2013, and the latest version is 11.1.2.3.

### How often is Air Astana updated?

The app was last updated on April 6, 2026, indicating regular updates to introduce new features and destinations. The current version is 11.1.2.3.

### What is the age rating for Air Astana?

Air Astana has an age rating of 4+, making it suitable for a wide range of users. This ensures it is appropriate for younger travelers and their families.

### How can I provide feedback for Air Astana?

You can send your feedback directly to the developers at mobileappsupport@airastana.com. They welcome user input to improve the app experience.

### Does Air Astana have in-app purchases?

While the app is free to download, it does offer in-app purchases, likely for services or points. The app also displays advertisements.

### What are the main features of Air Astana?

Key features include instant access to upcoming trips, booking flights and services with points or cash, managing Nomad Club points, and tracking tier progress.

## Version history (last 5 releases)

### 13.0.0 — 2026-08-24

New: 
• Save your boarding passes in the app and access them anytime, even offline. 
• Use the new offline mode for seamless access to Inflight Entertainment onboard. 
• Save trips to My Trips without signing in. 

Updated: 
• My Trips has been redesigned with a cleaner, more intuitive layout.

### 12.0.0 — 2026-06-15

New: 
• Search for flights easier with prices in the calendar 

Updated: 
• Improved flight status accuracy and reliability

### 11.2.0 — 2026-04-24

Added: 
• Flight status, delay, boarding, gate assignment & change notifications

### 11.1.2.3 — 2026-04-06

Added: 

Flight status, delay, boarding, gate assignment & change notifications

### 11.1.1 — 2026-03-30

Added: 

• Flight status, delay, boarding, gate assignment & change notifications

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*