# Air China — 新航程 心期待

> Official airline app for booking flights, managing travel, and loyalty programs. (iPhone/iPad app by Air China Limited.)

- Source: https://appshunter.io/ios/app/air-china/id361964929 (this page in markdown: same URL + `.md`)
- Developer: [Air China Limited](https://appshunter.io/developer/361964932)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.70/5 from 16,052 App Store ratings · 609 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 362 MB
- Languages: American English, German (Germany), Japanese, Korean, Chinese (Simplified, China)
- Released: 2010-03-17
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/air-china/id361964929/reviews.md

## What is Air China?

AirChina is China’s only national flag carrier which offers not only commercial flights 
for the traveling public, but also special flights for Chinese top leaders on their official visit to foreign countries. It is also a Star Alliance member carrier. It boasts 298 routes, serving 154 cities in 31 countries and regions. Let’s take you onto a pleasant journey.

Travel Advisor, Promotion Products, Check-in, Fight Status, PhoenixMiles, Self-Service Rebooking – everything is intended to make things pleasant and easier for you. Chinese and English versions are also available.


Itinerary Management – You are in total control of your travel.
Wherever you buy your Air China ticket, you can always view your itinerary. We also provide constant helpful tips on our services.

Ticket Reservation – You have myriad flights to choose from.
Every week, we offer 7,000 flights and over 1.3 million seats. Voice recognition is in place to make it easy for you to purchase ticket. The payment process is safe and efficient.

AirChina Apple Watch version. Smart wear,smart travel.
    You can see the member information and kilometer accrual on apple watch.
    You can see the mileage and segments which you need to upgrad.
    You can see your itinerary,flight status,boarding gate and baggage carousel

Members Services –We provide good services for our distinguished PhoenixMiles members.
You can view your Mileage account, program activities, add or delete redemption nominees or take photographs for Mileage retro-crediting.

Mileage Redemption –Make the most use of the mileage you have collected.
Your bits-and-pieces Mileage can be very useful too – you can use it to request both award ticket and items from our PhoenixMiles e-shop. So your Mileage will never be invalidated.

Check-in – You will be spared the trouble of having to queue for check-in.
You can select your preferred seat in advance and are spared the trouble of having to stand in the line for check-in at the airport, because you can check in with the two-dimensional code. A truly unique experience is guaranteed.

Flight Status – You can know where your aircraft is.
Keep yourself up to speed on the flight status – you will know the exact flight departure and arrival times. Voice recognition is also available.

Advance Seat Selection – You can select your preferred seat in advance.
Select the seat that best suits your needs.

Pure flying biodiversity conservation - Public welfare in progress
Access Apple Health (HealthKit) to donate steps, and contribute to carbon reduction and environmental protection.

Download now. Experience what we have and offer.

## Key features

- Flight booking and reservation
- Itinerary management
- Flight status tracking
- Mobile check-in
- Advance seat selection
- Loyalty program (PhoenixMiles)
- Apple Watch integration

## What do users think of Air China?

Overall sentiment: negative

**Pros**

- 🚀 Convenient booking
- 💡 Supports Apple Pay
- 👍 Easy to navigate
- ⭐ Good customer service

**Cons**

- 🐛 Frequent crashes
- 🤯 Confusing UI
- 🔒 Difficult account registration
- 🌐 Not user-friendly for international travelers
- 🤖 Excessive verification steps

**Commonly reported bugs**

- Unable to retrieve booking information
- Verification codes not received
- Inconsistent name formatting requirements
- Seat selection issues

**Most requested features**

- Support for non-Chinese credit cards
- Multilingual support
- Streamlined check-in process
- Ability to manage bookings for multiple passengers

## Recent user reviews (10 of 609)

All indexed reviews: https://appshunter.io/ios/app/air-china/id361964929/reviews.md

### 1/5 — Handynummer verifizieren geht nicht

*2026-08-23*

Handynummer Verifizierung schlagt immer fehl bzw es kommt egal wie nichts an, und ohne geht gar nichts nicht mal der support

### 1/5 — Worst experience

*2026-08-23*

If you’re not Chinese, don’t even bother to use it

### 1/5 — Unusable

*2026-08-22, version 7.50.2*

Absolutely the worst app i’ve had in my experience since the invention of the smartphone

### 1/5 — 太难用了

*2026-08-20, version 7.50.2*

各种bug，证件可以买票但选座还要验证。各种卡顿bug，

### 1/5 — 难用

*2026-08-12, version 7.50.2*

之前注册过知音会员，下载app手机号登录后不显示会员状态，在软件上进行操作没有权限，弹窗显示需要需要升级为凤凰知音会员才能办理。好，你们app上不自动绑定我之前的会员卡那我接着你给的操作，重新注册，信息都填写完成后，显示您已是凤凰会员无法从新办理。行呢，我去找找绑定会员的入口呗，找了半天要么没权限点不进去，要么没找到。之后我想着问问客服反应一下呗，显示需要升级为凤凰会员才能办理......

### 1/5 — horrible

*2026-08-11, version 7.50.0*

miserable app . text messages dont work. cant correct any error in name spelling or add middle
name. absolute garbage

### 1/5 — Terrible app

*2026-08-08, version 7.50.0*

I’m never able to actually login as keeps on denying my access no matter how many verifications or attempts .

### 4/5 — 国航心选服务不支持新疆地区发货

*2026-08-04*

作为一个飞行爱好者，真的很想购买国航周边，这样真的让我很失望，而且这个问题半年前被解决了一次！现在再一次购买就不行了

### 1/5 — The worst app I’ve ever used

*2026-08-02*

I tried millions of times to register the app, but failed. The reason is always “Oops, our system is not available right now…”! This is the worst app I’ve ever used!

### 1/5 — 值机还要锁票

*2026-08-01, version 7.49.1*

吃相难看

## Frequently asked questions about Air China

### What can I do with the Air China app?

The Air China app allows you to book flights, manage your travel itineraries, check real-time flight status, and perform mobile check-in. You can also access and manage your PhoenixMiles loyalty account, including viewing mileage, redeeming rewards, and managing nominees.

### How do I book a flight using the app?

The app offers a ticket reservation feature with a vast selection of flights, including over 7,000 weekly flights and 1.3 million seats. You can utilize voice recognition for easier ticket purchasing, and the payment process is designed to be safe and efficient.

### Is the app free to download and use?

The app is free to download. While the core functionality of booking flights and managing travel is free, there may be in-app purchases available for additional services or benefits related to flights and the loyalty program.

### What devices is the Air China app compatible with?

The app is available for general mobile use and also features an Apple Watch version. The Apple Watch version allows you to view member information, mileage accrual, itinerary details, flight status, boarding gate, and baggage carousel.

### Can I select my seat in advance?

Yes, the app provides an advance seat selection feature, allowing you to choose the seat that best suits your needs before your flight. This also helps you avoid queuing for check-in at the airport.

## Version history (last 5 releases)

### 7.50.2 — 2026-08-11

-Fixed parts of known issues.

### 7.50.0 — 2026-08-03

-Fixed parts of known issues.

### 7.49.1 — 2026-07-18

-Fixed parts of known issues.

### 7.49.0 — 2026-07-01

-Fixed parts of known issues.

### 7.48.2 — 2026-06-26

-Fixed parts of known issues.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*