# Air Doctor - Find Care Abroad — user reviews

> 77 indexed App Store user reviews of Air Doctor by Air Doctor ltd., rated 4.90/5 from 438 ratings.

- Source: https://appshunter.io/ios/app/air-doctor-find-care-abroad/id1208899318/reviews
- App overview in markdown: https://appshunter.io/ios/app/air-doctor-find-care-abroad/id1208899318.md
- Rating breakdown: 5★ 420 · 4★ 11 · 3★ 1 · 2★ 4 · 1★ 2

## What do users think of Air Doctor?

Overall sentiment: mixed

**Pros**

- ✈️ Convenient for international travel
- ⏱️ Fast appointment booking
- 👩‍⚕️ Professional and thorough doctors
- 📱 Easy-to-use app
- ✅ Seamless process
- 😌 Peace of mind for travelers
- 👍 Great service
- 🗣️ Clear explanations from doctors
- 🏠 Doctors come to you
- 💡 Control over doctor selection
- 🤝 Helpful support staff
- 💯 Reassuring and helpful
- 🌟 Excellent care abroad
- 👍 Highly recommended
- ✨ Super reliable support
- 💰 Reasonable cost
- 🌍 Solves language barrier issues
- 👍 User-friendly interface
- ✅ Great idea for travelers

**Cons**

- ⚠️ Potential for scams
- 🐛 App can be buggy
- ❌ App malfunctions
- 🚫 Support is unhelpful
- ❌ Requests can be denied
- ❓ Initial setup can be challenging
- 🚷 Some users report app not working
- 🔄 App requires non-existent update
- 📉 Limited doctor availability in some areas
- 🗣️ Support chat not fully understanding issues
- 📄 No documentation provided
- ❌ Pharmacies not filling online prescriptions
- 🚫 Israeli support number not working
- 💳 App asks for credit card details without functionality
- 🔄 Incorrect insurance data transmission
- 🏠 Some doctors don't do home visits
- ❓ App closes without explanation
- ❌ Can't reach doctor after appointment

**Commonly reported bugs**

- App requires non-existent update
- App not launching
- App doesn't work
- Login issues
- Chat interface buggy
- App closes without explanation
- Communication errors when booking appointments
- App malfunction
- Requests denied
- Incorrect insurance data transmission

**Most requested features**

- Ability to contact doctor after appointment
- More doctor availability in certain areas
- Improved chat interface
- Provide medical documentation/reports
- Fix app update issue
- Ensure correct insurance data transmission

## Newest reviews (10 of 77)

### 5/5 — 詐欺グループです。

*2026-01-15, version 3.214*

ダウンロードしてはダメです。

### 1/5 — ニセモノです。騙されないように

*2025-12-27, version 3.211*

報酬を受け取れるという手口で登録しましたが全く振り込まれず音沙汰もなし、アプリもエラーになっており偽物ですお気をつけください。

### 1/5 — 個人情報取得目的

*2025-12-27, version 3.211*

個人情報を抜き取る為、単に登録利用させただけ。
海外の詐欺運営者から何回も携帯に電話が入ります。
注意⚠️

### 1/5 — 詐欺案件

*2025-12-23, version 3.211*

アフィリエイト報酬出るからと登録され個人情報だけ抜かれて報酬無しの詐欺運営です

### 1/5 — 詐欺アプリ

*2025-12-19, version 3.211*

やられました騙されました

### 1/5 — 詐欺

*2025-12-19, version 3.211*

詐欺  報酬未払い。期日きても先送り、案の定逃げました

### 1/5 — SNSでアプリ登録させられました。

*2025-12-17, version 3.210*

紹介報酬を支払うというものでしたが、
全くのデマでした。
そんな詐欺に使われるアプリですので
信用ももちろん出来ません。

### 1/5 — 詐欺アプリ

*2025-12-15, version 3.210*

YELL GROUPという謎の広告会社がダウンロードで2万円報酬と謳って宣伝してますが、詐欺なのでお気をつけください

### 1/5 — 詐欺

*2025-12-11, version 3.210*

アプリ取ったら2万円もらえるとのことで取ったが振り込まれません！詐欺なのでやめた方がいいです！！！

### 1/5 — 詐欺のようです

*2025-11-30, version 3.210*

SNSにてこちらのアプリを登録すると2万円の入金があるというものがありましたが、会社へ確認するとまったくのデマでした。気をつけてください。

## Most critical reviews (10 lowest-rated)

### 1/5 — 詐欺でした💢

*2026-02-09, version 3.215*

私も、このアプリに登録させられました。２万円くれるとの事でした。コイツとLINEでやり取りしてる時は、とても真面目で誠実そうな感じがして、つい登録してしまいました。ただ、お金は取られてないのが救いです。皆さん、気をつけて！

### 1/5 — 詐欺。騙されました。

*2026-01-29, version 3.215*

紹介者より報酬が貰えるとのことで登録しました。名前、年収やクレカの有無、口座番号、その他諸々聞かれます。アプリにかんけーねー。
２ヶ月後報酬は振り込まれず紹介者は飛びました！クソです笑

### 1/5 — 詐欺案件

*2026-01-15, version 3.213*

詐欺師が絡んでますのでインストールする事自体大変危険です⚠️

### 1/5 — 星1もつけたくないくそです

*2026-01-06, version 3.212*

都合悪くなったら
LINEもブロックしやがって
舐めてる。
バチが当たればいい。

### 1/5 — 危険

*2026-01-02, version 3.212*

詐欺

### 1/5 — 詐欺でした

*2026-01-01, version 3.212*

アフィリエイト報酬をうたっていましたが、音信不通で振り込まれません。
登録しないように

### 1/5 — 詐欺

*2026-01-01, version 3.212*

詐欺に使われたどうしようもないアプリです。Appleももう少ししっかり審査して欲しい。信用失いますよ。

### 1/5 — 絶対ダウンロードしないで

*2025-12-31, version 3.212*

他のレビューにもありますが自分も報酬受け取るという案件で登録しましたがその後LINEブロックされて振り込みもされませんでした。こんなクソアプリ取らない方がいいです。

### 1/5 — 詐欺

*2025-12-28, version 3.211*

yell groupより登録
報酬振り込まれまず、詐欺

### 1/5 — 詐欺

*2025-12-28, version 3.211*

登録すると報酬を貰えるという案件をしているが詐欺

## Most praised reviews (10 highest-rated)

### 5/5 — Ear infection- Cyprus

*2026-08-30*

My son took ill whilst on holiday in Cyprus and we got in touch with Air Doctor through our Post Offie travel insurance. We got an appointment within a few hours and they made everything so easy. From booking multiple other appointments through their app, getting prescriptions and no calls required to the uk required, just a great app. Would definitely recommend. Thank you.

### 5/5 — Excellent Care While Traveling Abroad

*2026-08-11*

We had an excellent experience with Air Doctor while traveling in Italy. The doctor came directly to our Airbnb to examine my daughter for a painful earache. She was punctual, professional, thorough, and explained everything very clearly.

She gave us clear next steps and the necessary prescriptions, and she even arrived earlier than scheduled, which allowed me to get to the pharmacy before its 1 PM closure. Everything worked out seamlessly, and my daughter is already starting to feel better.

Having access to reliable medical care while traveling with children gave me tremendous peace of mind. I’m very grateful for the service and would absolutely use Air Doctor again. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

### 5/5 — Best

*2026-07-31*

The Air Doctor app has made my healthcare experience much better and more convenient. I really appreciate that the app provides details about each doctor, allowing me to choose a healthcare provider who best fits my needs. Unlike my previous telehealth experience where a doctor was assigned to me, Air Doctor gives me more control and confidence in my healthcare decisions. The app is easy to use, informative, and helps make connecting with the right doctor a more comfortable and personalized experience.

### 5/5 — Air Doctors is a Great Service!!!

*2026-07-23*

I was in Spain and needed a doctor. I was not familiar with the options I had available until my RBC rep Shanell gave me info regarding the Air Doctor service and stayed in contact with me to give me the comfort level. Honestly it was a simple process just needed someone to guide me. Congratulations RBC for providing this service!!!

### 5/5 — Great app

*2026-06-02*

Reassuring to know something this well put together is available when on holiday - a great app to match an excellent service.

### 5/5 — 5.25.2026 Review

*2026-05-25*

The Air Doctor service was excellent overall. Initially, getting the app and process figured out while overseas was a little challenging, so we needed to utilize the chat feature and eventually speak directly with a representative around 1:00 AM due to our location and the timing of our emergency. We spoke with a representative named Karen, who patiently walked us through everything we needed to do first thing on a Monday morning and even on a holiday. She was professional, calm, patient, and helped us get the care we needed when we needed it most. Once connected, the process was smooth, reassuring, and very helpful during an international travel situation.

### 5/5 — Awesome Service

*2026-04-11*

The Air Doctor service was a great experience. Even though they weren’t able to find a doctor along my travels that could see me in person, they offered an online appt with a fantastic doctor.

### 5/5 — Medical help required

*2026-02-19*

Easy to use app and responsive assistance

### 5/5 — שרות מצויין מקצועי, מהיר ואדיב

*2026-02-18*

שרות מצויין מקצועי, מהיר ואדיב

### 5/5 — Air doctor

*2026-02-02*

Super zuverlässiger Support. Hat mir sehr viele Nerven gespart bei meinem Arztbesuch und die App ist auch super einfach zu bedienen und sehr hilfreich.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
