# Air Miles - ME

> Loyalty program management app for earning and redeeming rewards. (iPhone/iPad app by AIMIA Proprietary Loyalty FZ-LLC.)

- Source: https://appshunter.io/ios/app/air-miles-me/id1098163713 (this page in markdown: same URL + `.md`)
- Developer: [AIMIA Proprietary Loyalty FZ-LLC](https://appshunter.io/developer/963059864)
- Category: Lifestyle, Shopping
- Price: Free
- Rating: 1.47/5 from 34 App Store ratings · 47 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 78 MB
- Languages: Arabic, English
- Released: 2016-05-17
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/air-miles-me/id1098163713/reviews.md

## What is Air Miles?

The updated Air Miles App is your ticket to getting more from your Air Miles account.

This new app allows you to easily redeem your Air Miles at partners, view your account balance and recent transactions and access exclusive offers for you to collect and spend your Air Miles.

Download now and start earning today for free! 
If you’re already a member simply Log In with your email address

Updated features include: 
- Locations Services
- Touch / Face ID log in
- Partner location using a live map link
- Points Exchange ability with partner airlines
- Integration into the Air Miles Travel Shop to redeem your Air Miles
- Push notifications & message inbox
- Instant access to My Vouchers
- Live chat assistance

With regular updates and enhancements, feel free to contact us with questions at https://www.airmilesme.com/en-ae/contactus

## Key features

- Redeem miles at partners
- View account balance and transactions
- Access exclusive offers
- Partner location map
- Points exchange with airlines
- Integrated travel shop
- Push notifications

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/air-miles-me/id1098163713/reviews.md

### 1/5 — Awful awful service

*2025-11-21, version 4.3.2*

Shockingly bad customer service

### 1/5 — Can’t open the app

*2025-10-28, version 4.3.2*

Terrible. I can’t open the app. The partnership with HSBC is about to end, and I can’t even access it to redeem my points.

### 1/5 — Can’t log in

*2025-09-05, version 4.3.1*

Useless app with the loading wheel going round and round for ever.

### 1/5 — Terrible app and program

*2025-08-13, version 4.3.0*

Shows rewards which are not real and lost miles never recovered. Clumsy app

### 1/5 — Emirates Skywards not on programme list

*2025-06-01, version 4.2.3*

Ridiculous! When you click on the Emirates Skywards exchange button, you see only Qatar Airways and Etihad on the programme list. What a scam!! And when you contact help, they want your confidential details first. Terrible.

### 1/5 — Avoid for your sanity

*2025-05-31, version 4.2.3*

When things work, they just do. When they don’t expect horrible customer service and an app that doesn’t function properly. I am leaving HSBC because of this partner set up.

### 1/5 — Absolutely does not work - not even possible to log in

*2025-04-28, version 4.2.2*

I have tried to log in so many times but the app simply does not work. Even speaking to the help team, they cannot get it to work. So I’m collecting a load of points via my credit card but completely unusable coz of this useless app.

### 1/5 — Useless

*2025-04-16, version 4.2.2*

Cannot book a ticket on line. Confirmation button does not work.

### 1/5 — Avoid downloading – Unredeemable Travel Points & Terrible Customer Service

*2025-03-22, version 4.2.2*

I have been trying for weeks to redeem my Air Miles points for a travel reward, but their system has been down for months with no resolution. Despite repeated attempts, I have been unable to use the points I spent years collecting. This is incredibly frustrating and misleading.

To make matters worse, their customer service is completely unresponsive. Calls go unanswered, emails receive only automated replies, and in some cases, they even hang up on you. There is no real assistance, just endless frustration.

Air Miles Middle East is failing its customers, and I would strongly advise against relying on their program for travel rewards.

### 1/5 — Travel shop closed

*2025-03-21, version 4.2.2*

Closed before New Year’s Eve and still not open 3 months later

## Frequently asked questions about Air Miles

### What does the Air Miles ME app do?

The app allows users to manage their Air Miles loyalty account. You can easily redeem your miles with partner merchants, view your current balance and recent transactions, and discover exclusive offers to earn and spend your miles.

### What are the key features of the Air Miles ME app?

Key features include the ability to redeem miles at partners, view account details, access exclusive offers, find partner locations on a live map, exchange points with airlines, and integrate with the Air Miles Travel Shop for redemptions. The app also offers push notifications and a message inbox.

### Is the Air Miles ME app free to use?

Yes, the app is free to download and use. The description states 'start earning today for free!' and does not mention any upfront costs for using the core features of the app.

### What devices is the Air Miles ME app compatible with?

The app supports Touch ID and Face ID login, suggesting compatibility with modern iOS devices. While specific OS versions are not mentioned, it is designed for mobile use and likely supports recent versions of iOS and Android.

### How can I redeem my Air Miles through the app?

You can redeem your Air Miles directly at partner locations through the app. The app also integrates with the Air Miles Travel Shop, allowing you to use your miles for travel bookings. Partner locations can be found using the live map feature.

## Version history (last 5 releases)

### 4.3.4 — 2026-05-12

This update includes performance improvements and bug fixes.

We’ve also made the following changes:

    The Chat channel feature has been removed.

    Updates have been made to how you can contact and get support within the app.

For help or to share feedback, go to Settings > Help & Feedback — we’d love to hear from you.

### 4.3.3 — 2026-03-19

Minor bug fixes related to performance and update to chat support availability

### 4.3.2 — 2025-09-15

Security enhancements and fixes.

### 4.3.1 — 2025-08-19

Vouchers can now be accessed directly from the Home screen.
Fix for Face ID logon looping issue.
Fix for notification issue.

### 4.3.0 — 2025-08-12

Minor updates and enhancements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*