# Air New Zealand OneSmart

> Mobile account management for foreign currency and travel money. (iPhone/iPad app by Air New Zealand.)

- Source: https://appshunter.io/ios/app/air-new-zealand-onesmart/id721450293 (this page in markdown: same URL + `.md`)
- Developer: [Air New Zealand](https://appshunter.io/developer/304851210)
- Category: Travel, Finance
- Price: Free
- Rating: 4.30/5 from 7 App Store ratings · 116 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 97 MB
- Languages: American English
- Released: 2017-05-18
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/air-new-zealand-onesmart/id721450293/reviews.md

## What is Air New Zealand OneSmart?

The OneSmart™ app, brought to you by Air New Zealand, is the perfect companion to your OneSmart account allowing you to manage your money on the go. To access the OneSmart app you will first need an activated OneSmart account. 
 
With this app, you can: 
• Load money into your OneSmart account 
• Check the balances of each currency in your OneSmart account 
• Easily transfer funds between currencies 
• Review your transaction history 
• Change your password 
• View your Airpoints Dollar™ balance 
• Block and unblock your card 
• Set up spend alerts 
 
Get smarter now: 
- Simply install this app and login using the last four digits of your OneSmart card, email address and password. 
 
Find out more about the OneSmart app at airnzonesmart.co.nz
 
Air New Zealand Airpoints Programme Terms and Conditions apply. 
 
EML Payment Solutions Limited (8079483) is the issuer of the OneSmart Account. Terms and Conditions and fees apply see https://www.airnzonesmart.co.nz/

## Key features

- Load money into account
- Check currency balances
- Transfer funds between currencies
- View transaction history
- Block/unblock card
- Set spend alerts
- View Airpoints Dollar balance

## What do users think of Air New Zealand OneSmart?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and intuitive interface
- 💱 Convenient currency conversion and transfer
- 🌍 Reliable for overseas travel
- 🔒 Strong security and safety features
- 💰 Avoids transaction fees on purchases
- ⚡ Fast transactions and instant updates
- 🎁 Earn airpoints on purchases
- 📱 Simple setup and quick to load funds

**Cons**

- 🐛 Frequent app freezing and crashes
- 🔐 Persistent login issues and forgotten password loops
- ⏱️ Slow fund transfers (24-48+ hours)
- 💸 Poor exchange rates compared to competitors
- 📲 Clunky and outdated app design
- 🚫 Unreliable app performance
- 📞 Poor customer support and slow response times
- 🔄 Inconsistent transaction updates on dashboard
- ❌ Limited currency options available
- ⚠️ No notifications for transactions

**Commonly reported bugs**

- App freezes on login screen requiring reinstallation
- Forgotten password message appears without being triggered
- Login credentials not saved between sessions
- Slow or missing transaction updates (24-36 hour delays)
- App crashes and requires deletion/reinstallation
- SSL and timeout errors when accessing overseas
- Address change functionality not working
- Small UI elements difficult to click on mobile
- Password reset emails not being sent
- App locking out users with 'unusual spend' flags
- Cursor positioning issues in input fields
- Inconsistent balance display

**Most requested features**

- Apple Wallet integration
- Dark mode option
- Bank transfer loading option in app (not just debit card)
- Biometric authentication (Touch ID/Face ID) or PIN login
- Automatic login credential saving
- Instant fund transfers
- More currency options (e.g., Swiss Francs)
- Real-time transaction notifications
- Faster transaction dashboard updates
- Improved app modernization and UI/UX design

## Recent user reviews (10 of 116)

All indexed reviews: https://appshunter.io/ios/app/air-new-zealand-onesmart/id721450293/reviews.md

### 5/5 — Onesmart easy

*2026-08-15, version 7.0.1*

Great app and business card so easy

### 4/5 — Review

*2026-04-28, version 7.0.1*

Procedure at a bit clunky, but very helpful Help Desk operator.
BTW; “expiry date”, not “expiration date”. 
(We use English English, not US English, in NZ)

### 5/5 — Loading money

*2026-03-02, version 7.0.1*

It’s easy to do for someone in their 8o’s.

### 1/5 — Be Wise

*2026-01-13, version 7.0.1*

The App does not send you a notification when a transaction happens on your account so you have to log in and try and find the transactions. Also the exchange rates are poor.

### 5/5 — So easy

*2026-01-07, version 7.0.1*

Comfort knowing how safe the app is transferring money. Easy to use

### 4/5 — ONESMART

*2025-11-04, version 7.0.1*

An excellent, easy to use app which gives instant access to foreign currency

### 5/5 — Great card

*2025-10-19, version 7.0.1*

Have been using for overseas travel. It’s easy to use and very handy to move currencies

### 5/5 — Service

*2025-10-16, version 7.0.1*

Excellent service. So easy to change money

### 5/5 — One Smart

*2025-09-08, version 7.0.1*

Best app ever!!! So easy , so convenient!!!

### 2/5 — Technical difficulties

*2025-08-29, version 7.0.1*

App and ability to load money onto the card constantly a problem. Works intermittently  which has been really inconvenient. When working it is a great facility for me but it is unreliable and frustrating.

## Frequently asked questions about Air New Zealand OneSmart

### What does the OneSmart app do?

The OneSmart app allows you to manage your OneSmart account on the go. You can load money, check balances in different currencies, transfer funds between them, review your transaction history, and manage your card.

### What are the key features of the OneSmart app?

Key features include loading funds, checking balances for each currency, easily transferring money between currencies, reviewing transaction history, changing your password, viewing your Airpoints Dollar balance, blocking and unblocking your card, and setting up spend alerts.

### Is the OneSmart app free to use?

The app itself is free to download and use. However, the OneSmart account and associated services may have terms and conditions, fees, and charges that apply, which can be found on the airnzonesmart.co.nz website.

### What do I need to access the OneSmart app?

To access the OneSmart app, you will first need an activated OneSmart account. You will then log in using the last four digits of your OneSmart card, your email address, and your password.

### Who is the OneSmart app for?

This app is designed for users who have an activated OneSmart account, which is often used for managing travel money and foreign currencies. It's ideal for those who want to manage their funds conveniently while traveling or abroad.

## Version history (last 5 releases)

### 7.0.1 — 2025-07-27

Security upgrades

### 7.0.0 — 2024-11-12

Bug fixes

### 6.0.0 — 2024-08-01

Small fixes

### 5.0.0 — 2023-04-03

App fixes

### 4.0.0 — 2022-08-02

App fixes

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## More apps by Air New Zealand

- [Air NZ](https://appshunter.io/ios/app/air-nz/id304851207)
- [Grabaseat](https://appshunter.io/ios/app/grabaseat/id483277405)
- [Air NZ cabin viewer](https://appshunter.io/ios/app/air-nz-cabin-viewer/id1036507463)
- [Kia Rere](https://appshunter.io/ios/app/kia-rere/id1576135411)

All apps by Air New Zealand: https://appshunter.io/developer/304851210

## Related topics

[new zealand airlines](https://appshunter.io/ios/topics/new-zealand-airlines) · [air new zealand onesmart](https://appshunter.io/ios/topics/air-new-zealand-onesmart) · [air nz](https://appshunter.io/ios/topics/air-nz) · [air new zealand](https://appshunter.io/ios/topics/air-new-zealand) · [air nz mobile app](https://appshunter.io/ios/topics/air-nz-mobile-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*