# Air Transat

> Comprehensive travel companion for planning, managing, and enjoying trips. (iPhone/iPad app by Transat A.T. inc..)

- Source: https://appshunter.io/ios/app/air-transat/id937379405 (this page in markdown: same URL + `.md`)
- Developer: [Transat A.T. inc.](https://appshunter.io/developer/898803345)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.70/5 from 6,172 App Store ratings · 331 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 147 MB
- Languages: American English, Canadian French
- Released: 2015-06-16
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/air-transat/id937379405/reviews.md

## What is Air Transat?

Air Transat is with you before your trip, at the airport and at your destination. Bon voyage!

Discover the many advantages of the Air Transat app:
• Let us guide you every step of the way
• Plan your trip with information on baggage, travel documents, inflight services and more
• Get relevant notifications about your trip
• Quickly access your boarding passes and travel documents
• Add inflight services
• Check the status of your flight
• Book flights, packages and à la carte accommodations

At all times, benefit from Transat information at select South destinations:
• Representatives’ schedule
• Welcome session
• Airport transfer time
• Stay connected with the Transat team at your destination using our free call service*

*Free calls require a WiFi connection; otherwise, standard data rates apply.

## Key features

- Trip planning assistance
- Baggage and document information
- Inflight service management
- Flight status updates
- Booking flights and packages
- Destination team connectivity

## What do users think of Air Transat?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Informative and easy to navigate
- 💯 Great airline with friendly staff
- 🕰️ On-time flights
- 🍽️ Good in-flight meals

**Cons**

- 🐛 App crashes frequently
- 🔍 Difficult to manage bookings through the app
- ⏰ Long wait times to reach customer service
- 💲 Expensive fees and charges
- 🛫 Delayed and cancelled flights with poor communication

**Commonly reported bugs**

- Unable to check in through the app
- Booking information not supported by the mobile app
- Repeated errors when trying to select seats
- App crashes when trying to add a booking

**Most requested features**

- Ability to add flights to calendar
- Personalized notification settings
- Seamless integration with mobile wallets
- Better seat selection and management

## Recent user reviews (10 of 331)

All indexed reviews: https://appshunter.io/ios/app/air-transat/id937379405/reviews.md

### 5/5 — Excellent

*2026-08-16, version 4.8.0*

So good

### 1/5 — Réclamation

*2026-08-13, version 4.8.0*

Mauvaise nourriture et service

### 1/5 — Extremely confusing and difficult to use

*2026-08-11, version 4.8.0*

Something that could be so simple is overcomplicated and made nearly impossible for the user to check in for a flight, horrible design, and they really need to rethink how they do things

### 1/5 — Très difficile

*2026-08-01, version 4.8.0*

Très difficile faire l enregistrement en ligne fonctionne pas très bien pour choisir ses sièges.Quel farce nous communiquer 1 semaine après cet avis,une compagnie qui se fout de ses clients!

### 1/5 — Can’t select a seat

*2026-07-24, version 4.7.0*

I paid for Econo Flex which includes seat selection. The app won’t let me select a seat. Call in wait time is excessive. Follow-up: I tried calling again and was given a message that approximate wait time was 5 minutes. Over 30 minutes later I was connected to an agent that was extremely helpful in making the sear selections I wanted. I still don’t understand why I could not do this on-line.

### 5/5 — Love the Club Class

*2026-07-03, version 4.7.0*

See the heading.

### 3/5 — Avis sur le vol direct

*2026-07-01, version 4.7.0*

Le vol direct pour le Sénégal est top , mais merci d’améliorer votre service à la clientèle.

### 5/5 — Vol Portugal

*2026-06-22, version 4.7.0*

Bon vol , personnels à bord impeccable , serviable .Bouffe correcte , servit avec Vin ! 
L’espace pour les bancs est bons et on étouffe pas ! Certaine compagnie n’ont aucun respect pour les clients , j’ai été bien surprises de là c qualité de la prestation ( films et autre audio -jeux à bord) ça aussi Ça devient plus rare !

### 5/5 — Great App

*2026-06-16, version 4.7.0*

The app is very well laid out. All the information for my trip in one place.

### 1/5 — Does not show bags

*2026-06-15, version 4.7.0*

Does not show carry on bags I purchased. It shows it on the website but not on the iOS app.

## Frequently asked questions about Air Transat

### What can I do with the Air Transat app?

The app helps you plan your trip by providing information on baggage, travel documents, and inflight services. You can also get trip notifications, access boarding passes, check flight status, and book flights, packages, and accommodations.

### Can I book flights and hotels through the app?

Yes, the app allows you to book flights, vacation packages, and à la carte accommodations. It serves as a comprehensive tool for planning and securing your travel arrangements.

### How does the app help me at my destination?

At select South destinations, the app provides information on representatives' schedules, welcome sessions, and airport transfer times. You can also stay connected with the Air Transat team at your destination using a free call service over WiFi.

### Is the app free to use?

The app itself is free to download and use. While there are no upfront costs to access its features, the app does contain advertisements. You can also make in-app purchases for services like booking flights and accommodations.

### What are the requirements for the free call service?

The free call service requires a WiFi connection to function. If you do not have access to WiFi, standard data rates will apply for making calls.

## Version history (last 5 releases)

### 4.8.0 — 2026-07-29

Version 4.8.0 of the Air Transat app offers improved guidance for passengers traveling with partner airlines, as well as new notifications related to irregular operations. It also includes minor fixes and display optimizations.
Tell us what you think via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.
Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.
Thank you and enjoy your flight!

### 4.7.0 — 2026-04-14

Version 4.7.0 of the Air Transat app will allow users to choose the types of notifications they want to receive based on different categories. It also corrects a few minor bugs reported by our users and introduces some display optimizations.
Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.
Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.
Thank you and enjoy your flight!

### 4.6.3 — 2025-12-11

Version 4.6.3 of the Air Transat application corrects a few minor bugs reported by our users.

Please continue to share your comments with us via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case.

Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users.

Thank you and enjoy your flight!

### 4.6.2 — 2025-11-13

Version 4.6.2 of the Air Transat application corrects a
few minor bugs reported by our users.

Please continue to share your comments with us via
the App Feedback section of the More menu. This will
allow us to quickly adjust as needed or follow up with
you on a specific case.

Do you like our app? Our teams will be happy to hear
about it. The ratings and reviews you add on the App
Store will also be used by future users.

Thank you and enjoy your flight!

### 4.6.1 — 2025-08-20

Version 4.6.1 of the Air Transat application corrects a
few minor bugs reported by our users.

Please continue to share your comments with us via
the App Feedback section of the More menu. This will
allow us to quickly adjust as needed or follow up with
you on a specific case.

Do you like our app? Our teams will be happy to hear
about it. The ratings and reviews you add on the App
Store will also be used by future users.

Thank you and enjoy your flight!

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## More apps by Transat A.T. inc.

- [Go TDC](https://appshunter.io/ios/app/go-tdc/id6742877582)

All apps by Transat A.T. inc.: https://appshunter.io/developer/898803345

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*