# Air Wick — Essential Mist Bluetooth

> Bluetooth-controlled home fragrance diffuser management app. (iPhone/iPad app by Reckitt Benckiser (ENA) B.V..)

- Source: https://appshunter.io/ios/app/air-wick/id1482737823 (this page in markdown: same URL + `.md`)
- Developer: [Reckitt Benckiser (ENA) B.V.](https://appshunter.io/developer/1478174469)
- Category: Lifestyle, Health & Fitness
- Price: Free
- Rating: 2.42/5 from 440 App Store ratings · 56 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 171 MB
- Languages: English
- Released: 2020-01-08
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/air-wick/id1482737823/reviews.md

## What is Air Wick?

Introducing Air Wick Essential Mist with Bluetooth Technology

It provides a customized fragrance experience so you can enjoy fragrance when you want it, how you want it!

Connect your Air Wick device via Bluetooth and then control it using the Air Wick app to:
- Create fragrance schedules
- Adjust scent intensity to your preferred level
- Refill level indicator
- End of Life Notifications
- Automatic re-ordering of refills using Amazon Alexa and Dash Replenishment System (DRS)
- Widgets for your home screen
- Re-purchase refills
- Get special offers
- Be informed of latest fragrance trends
- Discover ingredient stories
- Explore well-being content and more!

Download the app to create an account, connect your Essential Mist diffuser via Bluetooth and start customizing your fragrance experience from your smartphone.

## Key features

- Create fragrance schedules
- Adjust scent intensity
- Refill level indicator
- End of life notifications
- Automatic refill re-ordering
- Home screen widgets

## What do users think of Air Wick?

Overall sentiment: negative

**Pros**

- 🚀 Easy setup
- 👍 User-friendly app
- 🚀 Convenient scheduling
- 👍 Helpful notifications
- 🚀 Tracks oil and battery levels

**Cons**

- 🐛 Connectivity issues
- 🐛 App crashes and login problems
- 🐛 Inaccurate readings
- 🔋 Battery life problems
- 🐛 Unreliable app performance

**Commonly reported bugs**

- App login failures
- Connectivity timeouts
- Incorrect oil and battery level reporting
- Scheduling issues and malfunctions

**Most requested features**

- On-demand mist release option
- Customizable mist duration and intervals
- Compatibility with more devices
- Improved app stability and reliability

## Recent user reviews (10 of 56)

All indexed reviews: https://appshunter.io/ios/app/air-wick/id1482737823/reviews.md

### 3/5 — Problems

*2024-07-13*

When I got this, I had no problem with it and I had this for years. I had no problems with it, no problems connecting it to my internet but now, I don’t get all of a sudden, when I login in, it tells my to check my internet connection. I don’t have problems with my internet because that is how I watch tv. What is going on with this? Something needs to be done because I would like to connect my thing to the app. I like that because it shows me how much of the oil is left and when I need to change the battery. Lucky it works, even if it isn’t connected to the app though. I even deleted the app and downloaded it back into my phone. So airwick, works, what is going on, you have good products but this is a little problem.

### 1/5 — Horrible App!

*2024-07-09*

I love the essential oil scents, but not enough to deal with this horrific app! Listen Air Wick I’m 48 years old and I know how long you guys have been been around… I also know when I am getting the run around which is what you guys are giving us customers who bought the Bluetooth device. I’m having the same issues that everyone else has complained about on this forum…. “ it worked so it didn’t….”, “app is a nightmare to try to change the schedule”, and so on and so forth. What finally tore it for me was when I bought a new refill a new batteries to put in the device in the app would not allow me to sign in. It kept giving me that “Timed out. Connection error. Please check Internet and try again” garbage when I’m sitting there with every streaming service and device that I have in my home connected to the internet 🛜 …. So that’s not the issue. Do better Air Wick… This is 2024 and I know a company that is worth as much as you can squeak out enough money to fix the bugs in this app!🤨

### 1/5 — Worthless

*2024-06-09*

First off I have 4 total diffusers, 3 of the standard ones and 1 of the Bluetooth version. The standard versions worked so well that when I saw the Bluetooth version, I got excited what a letdown. I was hoping to be able to have the diffuser run more often. I have no problem buying more oils if it makes everything smell better. The app never works, between connection times out not in range or just not working in general, the ability to get the diffuser to do what you want isn’t really there. Numerous times the app says I need to change the refill or batteries are low or various other things that aren’t accurate. Either way I will be tossing my Bluetooth one and just using the regular ones.

### 1/5 — Worse app ever

*2024-05-22*

I’ve had 2 mists for almost 2 years.  In the begin I was able to get it setup and scheduled.  Things were working great……until they don’t. They “tweek” the app and everything goes crazy.  Sometimes you can’t sign in, sometimes can’t update the scent change.  Try to change schedule becomes an act of Congress.  And of course the best lately… they do something to the app..but don’t acknowledge it.  I’ve been in contact with customer service because now I get an error saying the sign in time expired .. immediately after hitting login..(CS is a joke). First it’s reboot wifi and install and reinstall app.  That did nothing.. now it’s when, where did I buy the misters..exactly what has that got to do with the app…these people will drag you in until you just throw the darn thing away and give up instead of fixing the app.  Shame on airwick.. by now the app should be functioning pretty much flawlessly…

### 1/5 — Junk

*2023-11-07*

Bought mine in the beginning of spring and now it does not work. Always says connecting to WiFi and never does. Glad they stop selling them but, I am out $20 and had to buy the one that only works for 16 hours(cheap plastic made). I need something more Air Wick. Plus, your refills are outrageous priced. I remember when a 2 pack was $2.49 and then you Covid gouged us all and shrink-flation. And you all lie about it lasting 45 to 60 days. Someone need to take that to the government and a lawyer for false advertising. They last barely 28 days. And your new warmers with the button on them are a joke as well. Glad I dumped these and went to Glade and Febreeze.

### 1/5 — Here we go again! Third time

*2023-05-02*

Something’s going on when you select a new cent, select the percentage that is left in the bottle it says Internet timed out. Also, no notifications are working at the moment. Does not tell you if unit is out. It is stuck on the same level for the last month. Most likely a compatibility issue with iOS updates on iPhone. If you’re having the same thing, write a review so there is more negative reviews. The more negative reviews the faster they fix the problem. last time I contacted Air Wick directly they usually are observing reviews of the app for problems. Please Airwick developers fix this problem and monitor. To make sure it works. Before there is another compatibility issue. For iPhone updates. Thanks!

**Developer response:** Hello Mt7000, you are right we do monitor the reviews to make sure you get the best experience from the app. Unfortunately some of our users were experiencing connection issues with their application. We have released a fix to the issue with 3.1.5, if you download the latest update this should resolve your issue. 
As always, please let us know if you have any further issues.

### 1/5 — Great until it wasn’t

*2023-02-17, version 3.1.4*

Worked great for about a month. Now keeps saying the internet timed out and to check connection. The connection is fine, I restarted everything, deleted and reinstalled but still not working. Seems a lot of people having this issue and there is no fix.

### 1/5 — Fix it already!

*2023-02-17, version 3.1.4*

Is it really that difficult to make this app working properly for at least a few days?! I can’t login using any of the options for days now. Facebook says “App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.”
When exactly is that going to happen? 
Meanwhile, you’re still selling this thing that DOESN’T WORK! I’m going to start working on a petition to get as many people as possible to ask for refunds. This is totally disrespectful towards your customers, your product and your name! You should be ashamed of yourselves!

### 1/5 — Here we go again!

*2023-02-16, version 3.1.4*

Something’s allowing the app to not connect to Internet\time out. Most likely a compatibility issue with iOS updates on iPhone. If you’re having the same thing, write a review so there is more negative reviews. The more negative reviews the faster they fix the problem. last time I contacted Air Wick directly they usually are observing reviews of the app for problems.

### 1/5 — Problems getting app to work

*2023-02-15, version 3.1.4*

Bought the Bluetooth one. Set one up and it worked. However, next day when other one came I tried to add it. App kept telling me it was timed out check internet connection. Checked it my internet works fine. Call air wick support. Basically told turn off phone, turn it back on and reinstall app. Even went to Att to reset iPhone. App still has message. Can someone tell me how to fix this problem, or do I have to take all this crap back. Is a good product but it is only a paperweight if your app don’t work. Please provide a solution to fix.  Large majority have same issue and all u come up with is call support.  Why don’t u include how to fix it. Getting in contact with ur team is a pain

**Developer response:** Hello Curtm210, unfortunately some of our users were experiencing connection issues with their application. We have released a fix to the issue with 3.1.5, if you download the latest update this should resolve your issue. 
As always, please let us know if you have any further issues.

## Frequently asked questions about Air Wick

### What does the Air Wick Essential Mist app do?

The app allows you to control your Air Wick Essential Mist diffuser via Bluetooth. You can create custom fragrance schedules, adjust the scent intensity, and monitor refill levels. It also provides notifications for when your device is nearing the end of its life.

### What are the key features of the app?

Key features include creating personalized fragrance schedules, adjusting scent intensity to your preference, receiving refill level indicators and end-of-life notifications. The app also supports automatic re-ordering of refills through Amazon Alexa and Dash Replenishment System, and offers home screen widgets for convenience.

### Is the Air Wick Essential Mist app free to use?

The app itself is free to download and use. While the app is free, it is designed to work with the Air Wick Essential Mist diffuser, which is a separate purchase. There may be in-app purchases related to refills or special offers.

### What devices is the Air Wick Essential Mist app compatible with?

The app is designed to connect to the Air Wick Essential Mist diffuser via Bluetooth. You will need a compatible smartphone or tablet with Bluetooth capabilities to use the app's features. Specific operating system requirements are typically found in the app store listing.

### How can I automate my home fragrance with this app?

You can automate your home fragrance by setting up custom schedules within the app, determining when and how intensely you want the scent to be released. The app also facilitates automatic re-ordering of refills, ensuring you never run out of your favorite fragrances.

## Version history (last 5 releases)

### 3.1.10 — 2023-07-21

Last font amend

### 3.1.8 — 2023-07-20

Updated Font

### 3.1.7 — 2023-06-06

bug fixes

### 3.1.6 — 2023-05-24

Bug Fixes and Improvements

### 3.1.5 — 2023-02-17

Bug Fixes and Improvements

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All apps by Reckitt Benckiser (ENA) B.V.: https://appshunter.io/developer/1478174469

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*