# Airbus Remote Assistance

> Airbus Remote Assistance (iPhone/iPad app by Airbus Group.)

- Source: https://appshunter.io/ios/app/airbus-remote-assistance/id1670130952 (this page in markdown: same URL + `.md`)
- Developer: [Airbus Group](https://appshunter.io/developer/998467268)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 71 MB
- Languages: American English, Catalan, French (France), German (Germany), Italian, Polish, European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2023-04-28
- Data updated: 2026-08-24
- User reviews in markdown: https://appshunter.io/ios/app/airbus-remote-assistance/id1670130952/reviews.md

## What is Airbus Remote Assistance?

With Airbus Remote Assistance you can provide and receive remote assistance internal or external of Airbus. It offers a wide set of features and modules to handle daily challenges in maintenance and service efficiently. Communicate with experts location-independently via video session, exchange messages and media, and much more! 

It provides live video and voice communication from on-site technicians to one or more remote experts.

It can be used in combination with smartphones, tablets, notebooks or augmented reality headsets (Microsoft HoloLens 2)


Remote Maintenance

• Live video streaming with an expert or other users from your contact list
• Video sessions with anonymous participants are also possible using a combination of service number and password
• Integrated laser pointer to point out specific elements
• Take snapshots of the video session in progress and add annotations for better understanding
• Exchange documents such as photos, videos, documents, etc.
• Splitscreen view with the whiteboard or PDF document
• Sharing desktop screen
• Invite additional participants to an ongoing session and host a multiconference
• Recall past sessions online at any time in the service case history
• End-to-end video encryption with WebRTC


Instant Messenger

• Exchange messages and media via the instant messenger 
• Group chats
• Use the contact list to see which experts or technicians are currently available
• SSL-encrypted data exchange (GDPR-compliant)


Session scheduling

• Organize and plan work processes and meetings
• Create as many online meetings as you need
• Invite team members from your contact list or add external participants via email invitation


## Version history (last 2 releases)

### 3.2.0 — 2024-05-14

Update assets to latest version 6.1.1

### 3.1.0 — 2023-04-28

No release notes.

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## More apps by Airbus Group

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- [Tripset](https://appshunter.io/ios/app/tripset/id1524678312)

All apps by Airbus Group: https://appshunter.io/developer/998467268

## Related topics

[remote assistance](https://appshunter.io/ios/topics/remote-assistance) · [airbus remote assistance](https://appshunter.io/ios/topics/airbus-remote-assistance)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*