# airCloud Go — user reviews > 318 indexed App Store user reviews of airCloud Go by BOSCH HOME COMFORT JAPAN, INC., rated 4.20/5 from 56 ratings. - Source: https://appshunter.io/ios/app/aircloud-go/id1500009156/reviews - App overview in markdown: https://appshunter.io/ios/app/aircloud-go/id1500009156.md - Rating breakdown: 5★ 40 · 4★ 5 · 3★ 3 · 2★ 0 · 1★ 8 ## Newest reviews (15 of 318) ### 3/5 — First impression *2026-08-23, version 4.3.0* I just installed the app on my phone hopping that I will have full control over the AC unit and access to extended features. I am but disappointed because it gave me access to very basic features like Cool/Heat mode, temperature control and Timer. Other thing I noticed is that the remote control did not sync with the current AC setting. Which means that mode set on the mobile app is not in sync with the mode on the remote control. ### 4/5 — User friendly app 😌 *2026-08-03* Great app😄 but want more features like room temperature please include more features like these along with filter cleaning indications ### 3/5 — Bien mais!!!!!! *2026-07-14* Cette app fait son job, mais je trouve qu’elle est incomplète et non fiable au niveau de la consommation, j’ai de splites et je ne sais pas exactement quel est la consommation de chaque une car ex. J’ai un total de 80 Kw pour 40 kw de consommation de chaque un alors que il y a un qui ne tourne très peu de temps pour ne dire jamais, pourtant il a la même consommation du coup on ne sait pas trop quel est la consommation réelle de chaque unité et si le total est correct et fiable. Merci de votre retour, et d’une mise à jour rapide pour combler cela. ### 4/5 — Very convenient app *2026-07-05* now i finally can ditch my remote and use this app, love the smart fence but 4 stars because the app is kind of buggy ### 4/5 — Intéressant mais manque de quelques fonctionnalités *2026-06-26* Intéressant mais manque de quelques fonctionnalités comme par exemple la possibilité d’activer l’option smarteco ou d’autres fonction que l’on a sur la télécommande par exemple. ### 4/5 — Hourly Energy Consumption *2026-06-05* Apps works smoothly however energy cost doesn’t show hourly consumption and there is no information regarding when it was on and off. I would request Devs to enable this feature if possible ### 3/5 — Basic , amélioration possible *2026-05-16* Application basic avec les fonctionnalités de base , il serait pratique d’avoir les même possibilités d’utilisation qu’avec la télécommande et de pouvoir réglé également la localisation pour l’information de température extérieur exemple je suis d’Angoulême en Charente, l’appli me donne l’ info de température de Crépy dans l’Aisne 😅 ### 3/5 — Average *2026-05-14* Hard to connect device to mobile via phone ### 2/5 — Limited and needing review *2026-04-23, version 4.1.0* 3-6sec delay on actions , less functionality than the remote control supplied. ### 3/5 — Não conecta a Alexa *2026-03-31, version 4.0.2* Só fez raiva, zero conectividade ### 4/5 — Ottima app *2026-03-28, version 4.0.2* Sono felicissima di avere questa app che ha avuto solo x un brevissimo periodo un problema risoltosi velocemente ### 2/5 — Trava muito e é lento *2026-03-22, version 4.0.2* Algumas semanas que não consigo utilizar o aplicativo corretamente. Busquei por atualizações, mas já está na última versão. ### 3/5 — Du mieux *2026-03-12, version 4.0.2* La dernière version 4.0.2 semble avoir corrigé le bug au démarrage : j’étais toujours obligé de relancer l’app pour gérer mes unités intérieures, plus maintenant. Ouf ! Il n’en reste pas moins que l’appli est très lente. C’est dommage car elle est ergonomique et bien pratique. ### 1/5 — Server sempre irraggiungibili *2026-03-11, version 4.0.2* Praticamente impossibile da usare, server costantemente down o temporaneamente irraggiungibili Si collega occasionalmente in modo random… all’inizio funzionava, così è inutile. ### 1/5 — Not working most of the time *2026-03-07, version 4.0.2* Unfortunately the app is too buggy to be released to the public in my opinion. It doesn’t work at all most of the time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever *2026-08-06, version 4.2.0* Air con unit just installed, remote control not working so relying on app whilst waiting for a replacement. Unit response to app is slow, unable to invite another user without an error page flagging up. Useless! ### 1/5 — This app does not work *2026-07-05, version 4.2.0* Awful service. I have never managed to get this app to work. I tried calling Hitachi for help and they ‘escalated to a specialist’ who never ever calls you back. Useless. ### 1/5 — doesn’t connect since last app update *2026-06-30, version 4.2.0* error says server unavailable ### 1/5 — Worst App *2026-06-25* OTP is not being sent email, while creating account. Why should you provide this app when you can’t send otp while creating new account? ### 1/5 — Poor *2026-06-18, version 4.2.0* Won’t do half the features advertised… wouldn’t waste your money ### 1/5 — Used to be a wonderful apl *2026-05-10* This app was so great since the moment I first installed it. But in the past 2 weeks, nothing is working. It just logged me out and I couldn’t log me back in. No OTP on mobile or email. Please fix this asap. A product with global presence shouldn’t be so careless like this. ### 1/5 — OTP NOT RECIEVING *2026-04-25* Not able to get otp over email to create account Tried using 2 email accounts and sent otp multiple times but still no otp landing. Please help me ### 1/5 — Cal millorar *2026-03-30, version 4.0.2* L'aplicació presenta deficiències: li costa connectar al servidor i és de lenta resposta a les ordres als splits ### 1/5 — 1 mois sans réponse du service client *2026-03-24, version 4.0.2* Pas de réponse du service client après 1 mois. Depuis quelques temps (dernière mise à jour) le régulateur hebdomadaire se met en ventilation minimum ce qui rend inutile ce mode avec une grande hauteur sous plafond. De plus l’appli est truffé de bugs qui restent non corrigés… ### 1/5 — Einbinden eines Gerätes *2026-03-12, version 4.0.2* Seit 1 Woche bekomme ich durchgehend die Meldung (habe es bestimmt 20 mal versucht)„fehlgeschlagen, Server nicht verfügbar“. Auch die Neuinstallation der App hat nichts bewirkt. Unglaublich! ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-05-17* Hitachi is always trustworthy ### 5/5 — Super *2026-03-27, version 4.0.2* Simple et efficace. Seul bémol : reappariement obligatoire si coupure de courant ### 5/5 — 1on *2026-03-25, version 4.0.2* Best ### 5/5 — Good *2026-03-18, version 4.0.2* Very good product ### 5/5 — ใช้งานง่ายดี *2026-03-08, version 4.0.2* แต่เชื่อมต่อยากหน่อยครับ ### 5/5 — Good *2026-03-04* Needs improvement ### 5/5 — Hitachi Ac *2026-02-27* It's really working very well. I could control my AC with this app. Really it's very helpful ### 5/5 — Sit test UAT *2026-02-25, version 4.0.2* Test ### 5/5 — Very intuitive and simple *2026-02-20, version 4.0.2* It is a simple app that does exactly what is supposed to do. ### 5/5 — Magneto *2026-01-31, version 4.0.1* ใช้งานได้ดีิรวดเร็ว เข้าใจง่าย --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*