# AirDroid Remote Support

> Remote support and device management with screen sharing, chat, and AR. (iPhone/iPad app by SAND STUDIO CORPORATION LIMITED.)

- Source: https://appshunter.io/ios/app/airdroid-remote-support/id1502345783 (this page in markdown: same URL + `.md`)
- Developer: [SAND STUDIO CORPORATION LIMITED](https://appshunter.io/developer/1501289782)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.90/5 from 36 App Store ratings · 105 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 63 MB
- Languages: American English, French (France), German (Germany), Italian, Japanese, Brazilian Portuguese, Russian, Chinese (Simplified, China), European Spanish, Chinese (Traditional, Taiwan)
- Released: 2020-03-17
- Data updated: 2026-08-14
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/airdroid-remote-support/id1502345783/reviews.md

## What is AirDroid Remote Support?

AirDroid Remote Support is an efficient solution for remote support and lightweight management.
You can provide remote assistance in an intuitive way with real-time screen sharing, voice call, text message, tutorial gesture, AR camera, etc. In addition, an intelligent remote monitoring and management solution is provided.

Key Features:
Remote Control: Directly control the remote device during the help session.
Real-time Screen Sharing: Share screen with your partner to see the issue together. Pause anytime to protect privacy and data security.
Live Chat: Discuss complex problem with voice call, can also sent voice and text messages.
File Transfer: Able to send any required files through the chat window to give fast support.
AR Camera & 3D Markers: Allows you to see through the remote device camera and place 3D markers onto real-world objects.
Permission & Device Management: Assign roles and permissions for support team members, monitor the status of devices on a list, and manage device groups.
Security & Privacy: Secure remote access with 256-bit AES and dynamic 9-digit codes. Disable or enforce functions to enhance security.

Quick Guide:
Business User:
1. Visit the official website (https://www.airdroid.com/remote-support-software/) and apply for a free trial. 
2. Install AirDroid Business on the the supporter's Windows, macOS or mobile device where you wish to provide remote support.
3. Install AirDroid Remote Support on the supportee's iOS or Windows devices.
4. Initiate a support session with a 9-digit code or from the Device List.
Personal user:
1. Install AirMirror on the supporter's mobile device. 
2. Install AirDroid Remote Support on the supportee's mobile device.
3. Get the 9-digit code showing in  AirDroid Remote Support app.
4. Enter the 9-digital code in AirMirror and start your help session.

## Key features

- Remote Control
- Real-time Screen Sharing
- Live Chat & Voice Call
- File Transfer
- AR Camera & 3D Markers
- Device Management
- Secure Access

## Recent user reviews (10 of 105)

All indexed reviews: https://appshunter.io/ios/app/airdroid-remote-support/id1502345783/reviews.md

### 1/5 — Scammer

*2026-05-05*

DONT DOWNLOAD!!!! SCAMMERS

### 1/5 — Не работает (айфон 12 и 16)

*2026-05-03*

Не генерируется код для соединения

### 1/5 — Fraud

*2026-03-30, version 1.2.1*

people using it for bank applications as well

### 1/5 — Hackers

*2026-03-23, version 1.2.1*

Dont download it , its a phone and banking account hacking

### 1/5 — This is a scam

*2026-03-19*

This platform is used to scam people and I do not recommend, I got scammed for $100 bucks because I thought I was a winner in a survey when it said to call the number and this guy answered the phone he said to download this app and it is to share your screen with them !!

### 1/5 — انتبهو يستخدم للنصب

*2026-03-01, version 1.2.1*

يستخدم للنصب والاحتيال وسرقة معلومات البنك

### 1/5 — Used to Steal Your Personal Information - Beware

*2026-02-12*

Do not let anyone tell you to download this app.  We thought we were being helped but instead had all our personal information stolen.

### 1/5 — Scammers

*2026-02-08, version 1.2.1*

Just scammers use this app dont use it❌

### 5/5 — 很好用，打款很快

*2026-01-22*

客服人很好，很有耐心

### 1/5 — تحذير تطبيق نصب واحتيال بنكي

*2026-01-14*

تحذير تطبيق نصب واحتيال بنكي /This app is a scam... Beware!

## Frequently asked questions about AirDroid Remote Support

### What is AirDroid Remote Support?

AirDroid Remote Support is an application designed for efficient remote assistance and lightweight device management. It allows users to provide real-time support through features like screen sharing, voice calls, and AR camera functionality.

### What are the key features of AirDroid Remote Support?

Key features include direct remote control of devices, real-time screen sharing for collaborative problem-solving, live chat with voice calls, file transfer capabilities, and an AR camera with 3D markers for enhanced visual guidance. It also offers permission and device management for support teams.

### How does the pricing work for AirDroid Remote Support?

The application offers a free trial for business users. While the description doesn't explicitly detail pricing tiers, it implies a model where core functionality is available, with potential for in-app purchases or a business-focused subscription for advanced features and management.

### What devices are compatible with AirDroid Remote Support?

The application supports remote support sessions for iOS and Windows devices. The supporter can use a Windows, macOS, or mobile device to provide assistance. For personal users, AirMirror on a mobile device is used to connect to the supportee's mobile device.

### How can I use AirDroid Remote Support for business?

Business users can apply for a free trial on the official website. They then install AirDroid Business on their support device and AirDroid Remote Support on the supportee's iOS or Windows device. Sessions can be initiated via a 9-digit code or from a device list.

## Version history (last 5 releases)

### 1.2.1 — 2024-05-15

1. Expands remote access for Windows devices;
2. Other bug fixes and improvements.

### 1.2.0 — 2023-03-06

1. Other bug fixes and improvements.

### 1.1.4 — 2021-11-17

Known bugs fixes and improvements.

### 1.1.3 — 2021-08-09

Other bugs fixes and improvements.

### 1.1.2 — 2020-10-26

1. Added 2D compatibility mode in AR Camera: If your device does not support Augmented Reality (AR), now with 2D compatibility mode, you can stream your surroundings to your supporter and receive the marked screenshots to help solve the issues.
2. Other bugs fixes and improvements.

## Apps similar to AirDroid Remote Support

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [AirDroid Cast - Screen Mirror](https://appshunter.io/ios/app/airdroid-cast-screen-mirror/id6443390434) | 4.4 (144) | Free | Utilities |
| [AnyViewer Remote Desktop](https://appshunter.io/ios/app/anyviewer-remote-desktop/id1587645457) | 3.8 (222) | Free | Utilities |
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| [向日葵客户端](https://appshunter.io/ios/app/id1573599667) | 1.6 (14) | Free | Utilities |
| [RustDesk Remote Desktop](https://appshunter.io/ios/app/rustdesk-remote-desktop/id1581225015) | 4.1 (73) | Free | Utilities |
| [Air File Sharing & Drop](https://appshunter.io/ios/app/air-file-sharing-and-drop/id1664576918) | 4.8 (65) | Free | Utilities |

## More apps by SAND STUDIO CORPORATION LIMITED

- [AirDroid - File Transfer&Share](https://appshunter.io/ios/app/airdroid-file-transfer-and-share/id1194539178)
- [AirMirror - Remote Support](https://appshunter.io/ios/app/airmirror-remote-support/id1472471997)
- [AirDroid Business](https://appshunter.io/ios/app/airdroid-business/id1514551384)
- [Parental Control App: AirDroid](https://appshunter.io/ios/app/parental-control-app-airdroid/id1525339567)
- [AirDroid Cast-screen mirroring](https://appshunter.io/ios/app/airdroid-cast-screen-mirroring/id1539892125)

All apps by SAND STUDIO CORPORATION LIMITED: https://appshunter.io/developer/1501289782

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*