# Airhubapp: eSIM Data & Calls — user reviews > 507 indexed App Store user reviews of Airhubapp by GigHub Systems Inc, rated 4.03/5 from 204 ratings. - Source: https://appshunter.io/ios/app/airhubapp-esim-data-and-calls/id6473274275/reviews - App overview in markdown: https://appshunter.io/ios/app/airhubapp-esim-data-and-calls/id6473274275.md - Rating breakdown: 5★ 155 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 46 ## What do users think of Airhubapp? Overall sentiment: negative **Pros** - 🚀 Seamless experience - 🌐 Reliable connectivity - 💰 Affordable pricing - 📱 User-friendly app - 🌍 Global coverage - ⚡️ Fast internet speeds - 🔒 Secure service - 🌟 Excellent customer support **Cons** - 🐛 Connectivity issues - ⏱️ Slow activation - 🤔 Unclear instructions - 🚫 Non-responsive customer service - 💸 Unexpected data limits - 🔍 Lack of transparency - 🔴 Service termination without notice **Commonly reported bugs** - Inability to enter OTP code - Expired QR codes - Inconsistent service quality - Incompatibility with certain devices - Crashing and freezing app **Most requested features** - Seamless eSIM activation process - Detailed data usage tracking - Improved app stability and performance - Clear communication of service terms and limitations - Responsive and helpful customer support ## Newest reviews (10 of 507) ### 3/5 — UI is bad designed *2026-04-30, version 1.4.8* The virtual keyboard always blocks buttons to continue operate, no way to let it go away ### 1/5 — Nu recomand *2025-10-21, version 1.4.7* Am cumpărat oferta de 300GB, 30 zile la 38,5$ pe Europa dar după 18 zile nu mai funcționează de loc. Am apelat la service dar ei nu ma ajută de loc, ma pun sa le trimit de prea multe ori aceleași lucruri prin e-mail, deja a trecut două zile de când discutăm și nu am rezolvat nimic, nu sunt serioși. Să îmi dea un cod pentru cele 12 zile de au rămas sau să îmi spună franck ca nu se mai poate face nimic! Apelați la alte esim uri, chit că acesta ofertă pare bună! ### 1/5 — eSIM doesn’t install - no refund - avoid *2025-10-18, version 1.4.7* I bought an eSIM for Japan. When I tried to install in the country it failed, so I had to get another from Nomad app instead which worked. Avoid this app. I’ve never had an issue with eSIMs when using Airalo or nomad. Despite spending a reasonable amount of effort trying to install this with their Chat support, I’ve not been able to get it working. They also won’t provide a refund ### 1/5 — Horrible company *2025-10-09, version 1.4.7* Service did not work and customer service is trash. They refused to give me my full refund for this trash service. ### 5/5 — Great option for budget travel *2025-10-05, version 1.4.7* Airhub ios app offered me a small data pack at a low price for a weekend trip activation instant internet stable for emails maps and messaging no hidden fees and I could see my usage at any time ### 5/5 — Simple design and clear usage *2025-10-05, version 1.4.7* Airhub ios app design minimal and easy to navigate even for non tech users plan purchase quick installation guided and usage shown clearly data speed enough for streaming maps and whatsapp calls support polite ### 5/5 — Fast top up without disconnection *2025-10-05, version 1.4.7* I ran low on data mid trip airhub ios app let me top up instantly without losing connection everything handled inside app speed stayed steady for maps rides and calls I recọmmend for frequent travellers ### 5/5 — Multiple countries one plan *2025-10-05, version 1.4.7* Airhub ios app worked across four countries on my holiday I did not have to change sim or install new plan each time connection continuous and usage tracking clear price fair cọmpared to buying local sim at every stop ### 5/5 — Support chat very responsive *2025-10-05* When I had a small issue scanning the esim profile support chat in airhub ios app answered within minutes and walked me through the fix plan active right after and data speed very good overall reliable **Developer response:** We’re glad our support could assist so quickly and get you back online! Happy to hear the plan activated smoothly and provided reliable data. ### 5/5 — Good coverage and fair price *2025-10-05, version 1.4.7* I tried airhub ios app on a work trip connection strong enough for video calls and file uploads price lower than roaming plan details shown clearly inside app support answered my message quickly and extended my plan with no break ## Most critical reviews (10 lowest-rated) ### 1/5 — Never Again *2026-08-07, version 2.0.1* Do not use this service. Multiple times, they shut off my service when I still had plenty of data left on the plan I was paying for. They assured me it wouldn’t happen again, and it did. They didn’t respond to my email asking for an explanation. And now, over a year and a half after I stopped using AirHub, they emailed me asking me to review their product. Well, here you go, AirHub; happy now? ### 1/5 — The rating does not lie. *2026-04-01, version 1.4.8* Do not purchase from this app. eSIMs do not work. Bought one and it didn’t give me any cellular data. Purchased another one and did not get sent a QR code needed for activation. They are non-refundable. Try at your own risk. ### 1/5 — Never delivered *2026-03-11, version 1.4.8* Ordered card in Netherlands the app wouldn’t install it or show the QR code at all ### 1/5 — Do not purchase Airhub *2026-01-04, version 1.4.7* Two times I have tried to use Airhub. Works for a day and then just stops. The support is email and it does not resolve the problem. They do not give a full refund. Only a paltry amount back. And you have to fight for it. ### 1/5 — Worst service *2026-01-03, version 1.4.7* Worst service possible. It took four months to cancel my subscription and I’m still getting charged ### 1/5 — Extremely unreliable eSIM & poor service! *2025-12-26, version 1.4.7* I purchased a ‘global eSIM’ for a trip to the UK/US and apparently used it in a country that was not part of the coverage (even though it was supposed to be a global eSIM). The network blocked me and my phone stopped working, without any warning whatsoever. This has caused all sorts of hassles with my travels and I’ve had to purchase roaming through my home country telco. I have asked for a refund as this company have not provided me with a reasonable answer, nor have they been helpful. Their online chat support lack empathy and care for the customer. I have received an email saying that my ‘subscription’ would renew, so went to delete my credit card from their systems. I can’t find the area in the app or the website to: 1. delete my credit card, or 2. cancel the account Now I feel I’m battling with their unhelpful customer service who seem unable to help me find in the app/website where or how to delete my credit card, or delete/cancel my account. My only avenue now is to complain and to get my credit card company to reverse/contest the charge after it happens - SUPER frustrating!!!!!!!! ### 1/5 — A bad experience *2025-11-23, version 1.4.7* I had a bad experience with an eSIM that I purchased. It has a validity of 5 days. Only worked for 1 day. Their customer service was also bad. They were not able resolve my connectivity issue for 4 days. I lost my confidence with them. I needed to purchase an eSIM from Airalo just to have connectivity. I was told that my refund was only 30%. It's not a fair percentage considering I only used the service for a day. ### 1/5 — Weak service *2025-11-22, version 1.4.7* Bought the unlimited data for 15 days, it ran 1mbps It was worse than 2G, refused to get refund Don't recommend ### 1/5 — Do not buy! *2025-10-27, version 1.4.7* Scam, non existent customer service ### 1/5 — Nul *2025-10-27, version 1.4.7* J’ai acheté trois Esim avec eux. Elles ont cessé de fonctionner deux fois. La deuxième fois il m’a même été indiqué que je n’avais plus de giga (gb) alors que ce n’était pas le cas. Aucun check n’avait donc été réellement fait … Je ne recommande pas cette application de Esim car ça peut vous lâcher à tout moment … ## Most praised reviews (10 highest-rated) ### 5/5 — good service *2026-06-30, version 1.4.12* got back to me as soon as possible and let me e sim work really good service ### 5/5 — Prompt service *2026-04-15, version 1.4.8* My eSIM stopped working. Within an hour of advising Airhub they had it working again. Margaret ### 5/5 — Parfait *2025-10-26, version 1.4.7* Utilisation simple rapide et pas cher ### 5/5 — Quick data at airport *2025-10-05, version 1.4.7* Airhub ios app allow me to buy plan in advance and activate later when travel start very helpful feature internet active as soon as plane landed ### 5/5 — Reliable app for travel data *2025-10-05, version 1.4.7* This app make roaming affordable data speed good coverage wide no hidden cost usage clear and support available when needed activation smooth every time ### 5/5 — Easy installation even for parents *2025-10-05, version 1.4.7* Airhub esim activation guide is clear for even non tech people I shared with my parents they did themselves plan active in minutes data stable for maps calls and chat ### 5/5 — Best travel data solution *2025-10-05, version 1.4.7* Airhub ios app became my main travel data tool activation instant coverage stable price transparent app shows usage in real time and top up without disconnecting very convenient ### 5/5 — Easy to manage multiple plans *2025-10-05, version 1.4.7* This app let me manage multiple esims on one iphone easy switch between plan depending on country no data loss coverage reliable support available in app ### 5/5 — Transparent plan details *2025-10-05, version 1.4.7* Airhub ios app show all country plan sorted easy to search save time activation process step by step for even new user data speed enough for maps and messaging ### 5/5 — Convenient for family travel *2025-10-05* Airhub ios app made group travel easier I bought plans for my family and activated on each phone quickly data worked everywhere and usage shown separately support helpful and answered my questions fast **Developer response:** We’re happy to hear Airhub made your group travel seamless! It’s great that activation was quick, data worked everywhere, and our support could assist you promptly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*