# Airport Community — user reviews

> 47 indexed App Store user reviews of Airport Community by AirportLabs Limited, rated 4.61/5 from 62 ratings.

- Source: https://appshunter.io/ios/app/airport-community/id1032645180/reviews
- App overview in markdown: https://appshunter.io/ios/app/airport-community/id1032645180.md
- Rating breakdown: 5★ 54 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 5

## Newest reviews (15 of 47)

### 3/5 — Lagging

*2026-04-27, version 1.6.3*

This app used to be fast and reliable, but recently it has not been so. I use this app mostly at work and at LHR this is a very useful tool to have. Please can this issue be solved.

### 2/5 — Has bugs

*2026-04-17, version 1.6.3*

This app is rubbish now, logs me out every few days and keeps asking for a pin to be emailed to my work email, which sometimes I don’t have access to. Needs sorting out.

### 3/5 — Meets my needs.

*2026-04-12, version 1.6.3*

Meets my needs but would be good if available on Apple Watch.

### 3/5 — Gate / equipment changes

*2026-04-10, version 1.6.3*

It’s makes no sense that when selecting ‘updates’ to be notified about a particular flight, you don’t get a notification for an equipment swap or gate/stand change??

### 4/5 — Favourites list/tab missing

*2025-11-03*

Hello, the app is useful and very informative. You are able to favourite a flight but i can’t seem to find the tab for it. It’s not on my home-screen nor is it in the side menu. Would be nice if you could add it in an update. Maybe also do widgets for your favourites flights for us widget enjoyers.

**Developer response:** Dear X,

We are truly grateful for your support and thrilled to hear you are enjoying our Community App.
Your feedback motivates us to keep improving and delivering the best experience possible. If you ever have suggestions or questions, feel free to reach out by texting us using our support email address - support@airportlabs.com.

Regards,
AirportLabs Team

### 2/5 — Used to be good

*2025-06-07, version 1.6.2*

The option that when we click on ‘departure’ and it would scroll down, right to the current departing flights is removed so now every time it starts with the first flights of the day hence we have to scroll manually all the way down to the current flights ( think about the late night flights!) A change that made things worse, why?

### 3/5 — None

*2025-05-26, version 1.6.2*

Slowly over time fewer and fewer features are available on the free version, despite the advertising!  Many of us who work in the industry cannot afford to pay for full access and the companies we work for do not buy additional licenses to allow us unfettered access.  This makes it difficult for us to do our jobs as we are unable to filter out airlines and aircraft types that do not apply to us.

### 2/5 — Not a good update.

*2025-04-28, version 1.6.2*

Help me out please, I have done an update and now the app won’t open, why is this…

### 3/5 — App is too slow

*2024-09-08*

The app is very helpful if you don't need an eternity to start the app

### 3/5 — Really useful. But much slower now

*2024-09-06, version 1.6.1*

The app is an essential part of my working life as airline crew at LHR. However over recent weeks it has become so slow and clunky. It used be super fast and the data feed would appear instantly. This is with a strong internet connection or on WiFi. Seems very laggy now. Any fix to come in a future update to address this much appreciated. Otherwise, couldn’t be without it.

### 2/5 — Broken

*2023-08-17, version 1.6.0*

This app is amazing when it works! At the moment it’s down and you can’t access! This post is hoping the developers will read and respond as to when it will be back up

### 3/5 — Glitches every now and again

*2022-10-23, version 1.5.0*

Good app, useful for finding out info of aircraft at airports. I work at EMA, but every week or so the app will have a glitch and show me alerts for Milan MXP. Quite annoying as these alerts come in the form of push notifications.

### 1/5 — Have to reinstall

*2022-04-04, version 1.4.0*

Worked perfectly for the first two months now you have to log back in wait for email confirmation everytime, so long winded I’ve now deleted the app

### 2/5 — Good when it works!

*2022-03-03, version 1.4.0*

Good source of info… but I would say 9/10 times you try and open the app it is just a blank page.

### 1/5 — NO WORKING FOR THE STAFF

*2021-11-03, version 1.4.0*

When will be back fully working for the staff in Luton London Airport ? The app is need it for so many people !!!

## Most critical reviews (10 lowest-rated)

### 1/5 — New update is awful

*2025-11-16, version 1.6.3*

The new update has removed the filter by airlines option. 
Pretty useless App now. 

Please change it back!

### 1/5 — SO

*2025-09-05, version 1.6.3*

There is no zero so I have to put 1 star . I have done close call on heavy bags so many times. The bags are so heavy to move / slide on the search table . Officers are getting injured . Nothing is being done .

### 1/5 — Not helpful

*2024-12-08*

i can not use the App for my Airport. My Homebase is MUC sorry but so this App is …. not working and useless for me

### 1/5 — Unable to update

*2024-05-02, version 1.6.1*

Like other users, unable to use it as the splash screen has a button to ‘update’, that doesn’t work.

### 1/5 — Wont accept my e-mail

*2024-04-16*

Cant register. Wont accept my credentials.

### 1/5 — Update button not working

*2024-04-02, version 1.6.1*

I have a message on the screen that tell me to update press here but nothing is happening and I can’t get passed this screen , I have deleted and reinstalled the app but still not working

### 1/5 — Update? How?

*2024-04-01, version 1.6.1*

T( app left a message that it needed an update by April 2024. However, no information was available on how to update, and no updates available on the App Store.

There is now a screen when I log in that says “this app needs updating” and provides a button to click to update the app.

Funny old thing - the button doesn’t work when you click it.

So no updates on the App Store and no way of updating using the broken link.

This app is now useless!

### 1/5 — No access to airports

*2023-12-30*

There is no access to the most of the airports. And if you want to make a request for one, you can’t, because you only can choose 4 which are not important for me.

Without functionality this app is useless…

### 1/5 — Useless

*2023-10-20, version 1.6.0*

Every time I really need it, it won’t open or logs me out and have to register again. 
Just useless

### 1/5 — Not working since update

*2023-08-24, version 1.6.0*

Used to work (most of the time), but since the forced update it no longer gets past the logo screen. Disappointed as crew, as used regularly - please fix ASAP!

## Most praised reviews (10 highest-rated)

### 5/5 — mr

*2026-03-03, version 1.6.3*

Love this App- I work for UK Government, app is really handy as so get to see the gate before it gets published by any other app- well done AC

### 5/5 — Amazing

*2025-11-16, version 1.6.3*

Easy to navigate great app!

### 5/5 — Danny

*2025-09-11, version 1.6.3*

Great App

### 5/5 — No access to the app

*2023-05-05*

No idea as why they do not grant access to their app. 
Given this guys a star is even too much.

### 5/5 — Need to check

*2023-02-21*

Something wrong with the application, it’s not working properly, it doesn’t read and reflect the updated information of the flights.

### 5/5 — Julian✈️🛫

*2021-07-25, version 1.4.0*

A must have if you work at the airport. 👏

### 5/5 — Brilliant App

*2020-06-29, version 1.3.0*

Easy to navigate around the app

### 5/5 — Long overdue and well built

*2019-06-15, version 1.3.0*

With a process that started out as having to depend on multiple systems and communication channels, this app has become an essential part of my work. 

It is obviously still a new app with many many more possibilities, but so far, its fantastic.

### 5/5 — Great!

*2019-06-14, version 1.3.0*

Has all the info I needed, makes planning sooo much easier!

### 5/5 — Makes life at work easier 👏🏾

*2018-12-14, version 1.2.2*

It has become essential for work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-10.*
