# Airrosti — user reviews > 295 indexed App Store user reviews of Airrosti by Airrosti Rehab Centers, LLC, rated 4.70/5 from 3,977 ratings. - Source: https://appshunter.io/ios/app/airrosti/id1565999275/reviews - App overview in markdown: https://appshunter.io/ios/app/airrosti/id1565999275.md - Rating breakdown: 5★ 3,448 · 4★ 234 · 3★ 78 · 2★ 60 · 1★ 157 ## What do users think of Airrosti? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient app integration - 💯 Excellent treatment and follow-up - 🎯 Helpful exercises and instructions - 📈 Great tool for progress tracking **Cons** - 🐛 Glitchy app performance - 🔁 Repetitive login/registration process - 🕰️ Inconsistent notification timing - 🔍 Limited exercise tracking options - 🤖 Poor customer service experience **Commonly reported bugs** - App freezes when entering insurance information - Exercise videos fail to load or play properly - Appointment scheduling functionality not working - Inconsistent data sync between app and web portal **Most requested features** - Ability to track multiple daily exercise sets - Countdown timer with alerts for exercises - Sync exercise history across multiple devices - Improved appointment scheduling and management - Integration with provider's patient portal ## Newest reviews (16 of 295) ### 4/5 — App *2026-07-17, version 1.8.9* Love the app. Only complaint is it only lets me go through the exercises once a day and I’m stopped to do the twice a day. ### 4/5 — Great app, great resource *2026-05-15, version 1.8.6* Great app for helping you get back to where you need to be! ### 5/5 — Video Explanations *2026-02-04, version 1.7.9* Having the video explanations with a review has really helped. I like keeping track of the exercises on the app rather than on my piece of paper. Something happened with my app it was not working correctly, so I called and had to have it reset. The lady who helped me was very helpful, very clear and prompted getting things taken care of. The whole team was great. ### 5/5 — Very helpful *2026-01-30* When you’re in pain, your brain doesn’t function properly and you can’t remember all the details and specifics of the exercises you’re shown while in the office. This app is awesome with the videos of exactly how to do the exercises what to watch out for and what part of the body you should be feeling it in when you do it. It also includes a timer so you can have an alarm go off when you’re finished. The only suggestion I have is to add a counter for those when you have to do a certain number of repetitions of something and you can keep track of how many times you’ve done it. Such a great tool! **Developer response:** Thank you for sharing this thoughtful feedback. We’re glad to hear the exercise videos and timer are helping you stay on track and making the instructions easier to follow! We also appreciate your suggestion about a repetition counter. We’ll make sure it’s shared with our team for consideration as we continue improving the app! ### 5/5 — Amazing *2026-01-29, version 1.7.7* Amazing staff and place ### 5/5 — Effective therapy *2026-01-26, version 1.7.7* This is an amazing place to go to if you are experiencing any pain. They perform myofascial release followed by different stretches to target your area of discomfort. I highly recommend this method of treatment. ### 5/5 — Great app *2026-01-20, version 1.7.7* Is great to have all the exercises and a timer with it. ### 2/5 — Hinge Health Offers a Better Long-Term Experience *2026-01-13* I am comparing my experience with this app to my experience with Hinge Health. Airrosti required a live video evaluation with a physical therapist, and exercise instruction was provided via standard videos. After about two months, I was discharged, and my exercises were moved to an exercise history with no clear long-term progression or engagement. In contrast, Hinge Health offers an interactive exercise interface that provides real-time guidance and feedback, which made the exercises easier to follow and more engaging. The app feels designed for long-term use, with continued access to exercises, clear progression, and ongoing support rather than a short episode of care. **Developer response:** Thank you for taking the time to share such detailed feedback. We appreciate hearing about your experience and your comparison regarding exercise guidance and long-term engagement. We’re always working to improve the app, and your comments are very helpful. If you’d like to share anything further, please feel free to reach out to us at appsupport@airrosti.com. ### 5/5 — Great element of a total health solution *2026-01-12, version 1.7.6* The Airrosti approach dramatically improved my pain in just 2 sessions combined with the exercises they provided in the app. It has descriptions and a timer that make it easy to follow the physical therapy part of the program. ### 5/5 — Great App! *2026-01-07, version 1.7.6* This app is so helpful for keeping me connected to my provider. I also love how it tracks my specific exercises and includes a video to remind me exactly how to do them. The timer feature is a great tool to use too since many of my exercises are timed. ### 5/5 — Cada sesión veo mejoría en mi hombro *2026-01-07, version 1.7.6* Gracias al Dr Arnold , que me está tratando mis dolores de hombro enfocándose en mi hombro derecho donde tengo más problemas de dolor . Gracias porque me he sentido muy bien desde la primera cita empecé con la mejoría . Gracias Dr y su equipo muy amables todos . ### 5/5 — Neck pain *2026-01-04, version 1.7.6* Excellent service and provided relief of pain also provided mobility and movement. Highly recommend seeing them go help. ### 2/5 — Could use some work *2025-12-25, version 1.7.6* A bit clunky … and hangs a lot ### 5/5 — I LOVE IT! Virtual Therapy FTW! *2025-12-22, version 1.7.6* The whole concept and ability for me to receive MUCH needed physical therapy when I need it has been amazing. I have the tools as well. My PT is so knowledgeable that the versions he’s given me have helped me more / faster than ANY outside of virtual therapy. I really like that the exercises are in the app vs on a piece of paper so I can see the exact movements needed as well. ### 5/5 — Fantastic! *2025-12-17, version 1.7.6* I’m so impressed with this Airosti! The staff is so professional too and caring. ### 5/5 — Feeling great! *2025-12-16, version 1.7.6* My pain is has decreased & I’m not using a cane anymore. I’m very Grateful for your direction and help! Thank you! ## Most critical reviews (10 lowest-rated) ### 1/5 — App constantly crashing *2026-07-24, version 1.9.0* Whenever I open the app I am stuck in a loop of the app refreshing multiple times per second. I have uninstalled and reinstalled the app, logged in and out, this has been happening for about 30 days now ### 1/5 — Always getting errors *2026-06-11, version 1.8.8* I have to keep deleting and then re-downloading the app in order to make it work. ### 1/5 — Error message *2026-02-02, version 1.7.7* It’s always giving me an error message ### 1/5 — Schedule issues *2025-12-24, version 1.7.6* It’s so dumb that I can schedule in the app. What’s the point of having the app. I can’t pick a different Dr if I’m in a different town. Just annoying. ### 1/5 — Slow *2025-10-15, version 1.7.4* Slow and unresponsive app. I click the button to mark the exercise complete and it takes 3-5 seconds for it to pop up another button to click to go to the next exercise. Unintuitive in 2025. I take the exercises I get and transfer them to my actual workout app. ### 1/5 — Not Useful *2025-10-14, version 1.7.3* As an existing patient, When I log into the app, it only gives me an option to schedule an appointment. The app doesn’t show the exercises that my provider has setup for me. ### 1/5 — Updates too often *2025-10-06, version 1.7.3* Too many unvaluable updates ### 1/5 — Login issues *2025-10-06, version 1.7.3* When opening the app, it first shows you an error then makes you manually log out and back in. Four steps and a mandatory fail, acceptable number of steps for auto login is zero ### 1/5 — App rarely opens *2025-08-16, version 1.7.0* I have a number of exercises from my visits, but when I try to open the app to see my exercises, it shows me an error message about 75% of the time. Very frustrating. ### 1/5 — iPad screen resolution *2025-08-16, version 1.7.0* App works fine, needs to be configured for IPAD. ## Most praised reviews (10 highest-rated) ### 5/5 — Relief Coming *2026-07-19, version 1.9.0* As I work the program I am feeling some benefit, I like having. timer & detailed explanations & videos ### 5/5 — The app actually helps *2026-06-26, version 1.8.8* My provider updated my exercises after each visit. There is a video that goes over each movement so in case you forget. My pain free baby, just do the PT ### 5/5 — Instant relief *2026-06-24, version 1.8.8* Just knowing how to address my issues is such a relief. It is nice to know we don’t have to live in pain and it takes so little time. Thank you! ### 5/5 — Exercises *2026-06-12, version 1.8.8* Instructions are very clear and complete for each exercise. Any error that may get be made during the exercise is addressed. Easy to follow. ### 5/5 — Back pain journey *2026-05-28, version 1.8.7* Just finished morning exercise. Even tho very sore after treatment yesterday I am sore but tightness and knife pain is gone!! Can’t wait for next treatment!! ### 5/5 — Unbelievable, Impeccable Therapy! *2026-04-27* This facility offers the most incredible improvement I have ever received over the past decade! I have been referred to the most common to the most uncommon practices in 3 different states and have never once received the level of care I receive every single visit at Airrosti! I cannot recommend them enough. I suffer greatly with EDS which creates an overall challenge getting appropriate help. Everyplace across the board has been between never having heard of EDS to having learned about it in textbooks, but not having a clear understanding of it, its spectrum of different characteristics and an understanding of the great bodily harm that can be done if I am even touched wrong! Yet here at Airrosti in Keller, TX, both Dr Smith and Dr Jackson, as well as Dotti are impeccably well versed in every form of EDS, from the mildest to the most severe forms! It is the first place in well over a decade that I can walk into with complete comfort and confidence knowing that I will walk out healthier than I waddled in with every single visit, without any hesitation!! Thank you Airrosti for helping me recover my belief in doctors taking an oath to help people and adhering to that oath without wavering one bit. My confidence is completely restored. I will never be able to repay you for helping me get back movement I haven’t felt in many, many years! Not only do I thank you, my family thanks you! My older children are loving me being able to get down in their cars low to the ground, and my littler children are loving me being able to sit on the floor to play cars or games and to sit on the sidewalk to color with sidewalk chalk with them! They aren’t asking much, but being able to do these things makes me cry with happiness. It’s just been so, so long since I’ve been able to do most any movements! One part of the body at a time and I feel I’ll get there with your help. I will forever owe you! I’ve been just surviving for so long, now I’m feeling like I can see a future of thriving! THANK YOU!! **Developer response:** Thank you so much for taking the time to share your experience in such detail! We’re truly glad to hear that you’ve had meaningful improvements and that you’ve felt supported and comfortable with our team throughout your visits. We sincerely appreciate your kind words and are grateful we’ve been able to play a role in your recovery journey! ### 5/5 — Dr Rich Gray is a God-send! *2026-04-16, version 1.8.4* The doctor can feel where you are out of whack and get you back in! This is part of sports medicine healing! Do not suffer- go get fixed! ### 5/5 — Exercises *2026-03-19, version 1.8.2* The exercise are good and easy to do at home ### 5/5 — Great experience! *2026-02-15, version 1.8.0* Almost 24 hours later and I am feeling so much better!!!! ### 5/5 — Excellence every time *2026-02-07, version 1.7.9* Dr. Patterson is an exceptional professional. She is very patient, attentive, and extremely thorough in her work. Thanks to her care, I have recovered from all of my injuries quickly and effectively. She takes the time to truly understand the problem and always provides the best possible solution. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*