# Airside Digital Identity — Verify and share your ID

> Verified, reusable digital ID for private and secure travel identity proofing. (iPhone/iPad app by Airside Mobile LLC.)

- Source: https://appshunter.io/ios/app/airside-digital-identity/id1546699758 (this page in markdown: same URL + `.md`)
- Developer: [Airside Mobile LLC](https://appshunter.io/developer/345202566)
- Category: Travel, Productivity
- Price: Free
- Rating: 4.70/5 from 6,321 App Store ratings · 212 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 101 MB
- Languages: American English, Dutch, European Spanish
- Released: 2021-04-21
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/airside-digital-identity/id1546699758/reviews.md

## What is Airside Digital Identity?

With one free download you can create your verified, reusable digital ID that opens up seamless, private identity proofing experiences in travel. Your digital ID is in your hands and it’s the fastest and most private way to prove who you are, every time.

How it works:

1. Enroll your document. Add your verified passport once and access it easily in the app when you’re ready. 

2. Select your service. Curaçao Express Pass for a seamless journey through immigration.

3. Control your data. Use the handy log to keep track of how you used the app and revoke access to your digital identity at any time.

– Save time. Create enjoyable, personalized journeys with our streamlined, touchless services. No fumbling for physical IDs. No worries about lost, stolen, or fake IDs. No creepy collection and use of identity data.
– Gain peace-of-mind. This app fights fraud and eliminates vulnerable data silos using our end-to-end, decentralized technology. Your digital identity is verified against trusted data sources and your data is encrypted on your device and in transit.
– Coming soon! We will continue to add new services, functionalities and features while always maintaining our user-controlled, consent-based approach. We’re committed to ensuring you share personal information only on your terms. Airside, an Entrust Company, cannot- and will never attempt to access or sell information collected and transmitted on this app.
– Featured in Condé Nast Traveler for expediting airport security with a “whole process [that] takes approximately five seconds”
– The Washington Post noted that, “Airside is more straightforward and does a better job of spelling out who your selfie and ID will be shared with early on.”
– Selected by The World Economic Forum as Technology Pioneer
– Recognized as Top Solution by the UN World Tourism Organization
From the team that brought you Mobile Passport, we invite you to join the millions of people that already trust Airside to keep their information safe with strong encryption technology built with innovative, decentralized architecture.
The Airside Digital Identity App is compatible on iPhones with iOS 17 or later.
Don’t have an iPhone with iOS 17 or later? Go to your System Preferences, then click Software Update to check for updates.

Airside Website: http://www.airsidemobile.com 
FAQs & Support: http://airsidemobile.com/support 
App Privacy Policy: http://airsidemobile.com/privacy-policy 
Terms of Use: http://www.airsidemobile.com/terms-of-use 
Contact: myside@airsidemobile.com

Airside is an Entrust Company.

## Key features

- Create verified digital ID
- Seamless identity proofing
- Private data control
- Streamlined travel journeys
- Decentralized technology
- End-to-end encryption

## What do users think of Airside Digital Identity?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Convenient for international travel
- 💡 Useful digital ID
- 🚀 Faster than standing in line

**Cons**

- 🐛 Passport/ID scanning issues
- 🐛 Inconsistent performance
- 🐛 Buggy app with crashes
- 🤔 Unclear instructions
- 🤔 Limited functionality

**Commonly reported bugs**

- Passport chip scanning not working
- Issues with uploading documents
- Authentication failures
- Compatibility problems with newer devices

**Most requested features**

- Add support for multiple travelers
- Improve passport/ID scanning
- Integrate with more airlines
- Provide better customer support

## Recent user reviews (10 of 212)

All indexed reviews: https://appshunter.io/ios/app/airside-digital-identity/id1546699758/reviews.md

### 1/5 — Just bad

*2026-05-20, version 3.27.6*

Unable to scan passport … dont waste your time

### 1/5 — App no longer functional

*2026-03-27, version 3.27.5*

The Airside app no longer functions. User can log in, but it does not connect to wifi or work on cellular data. I then select “Retry” and also attempted to “use offline”. When I “use offline” and attempt to update a credential, it asks me to login again. I have verified through other apps (browsers, etc) that my device is indeed online. This process is cyclical and reproducible, so clearly a major bug.

### 1/5 — Mobile passport was wonderful

*2026-03-07, version 3.27.5*

This app doesn’t work!

### 5/5 — Had to use different emails for each iPhone but it worked out.

*2026-01-12, version 3.27.4*

We contacted Airside to see if we could use the same email address on our two phones to set up profiles. It wouldn’t let us in the end, but Dave did his best to find a way for us to get set up! He kept getting back to us with suggestions to try. We’re happy with the help provided and it didn’t take Dave long to respond to us. We were also a bit concerned because we read another review that said the App didn’t work with Canadian passports, but ours worked.

### 1/5 — Doesn’t Read Canadian Passports

*2025-11-22, version 3.27.4*

The chip reader function fails and there is no way to bypass this step. Renders the whole process useless.

### 1/5 — Airside Digital Identity don’t work for me. They keep changing it!

*2025-10-28, version 3.27.4*

It’s no convenient. Mobile passport worked a lot better!

### 1/5 — Poorly designed

*2025-10-21, version 3.27.3*

App does not have a ‘login’ feature but tells you to delete the app when it stops working. Ended up getting stuck in a loop of trying to recreate an account that already existed and then having the app tell me to delete it again

### 1/5 — Does not function.

*2025-10-10, version 3.27.3*

I have trouble accessing my account. It will not let me gain access!!!!

### 2/5 — Not worth the headache

*2025-09-15, version 3.27.2*

Downloaded the app to upload my drivers license and connect to my airline accounts. First drivers license a was not and option but was able to upload my passport (only reason not a 1). There are now services available to add my airlines or global entry or tsa. Ugghhh.

### 1/5 — Garbage

*2025-08-27, version 3.27.1*

Spent 30 minutes trying to verify the account with the code they sent. It simply didn’t work on 5 tries.

## Frequently asked questions about Airside Digital Identity

### What does the Airside Digital Identity app do?

This app allows you to create a verified, reusable digital ID. It provides a fast, private, and secure way to prove your identity for travel experiences, such as through immigration.

### How does the app ensure my data is secure?

The app uses end-to-end, decentralized technology to fight fraud and protect your data. Your digital identity is verified against trusted sources, and your data is encrypted on your device and in transit. The company cannot access or sell your information.

### Is the Airside Digital Identity app free to use?

Yes, the app is free to download and use. It offers one free download to create your verified digital ID and access seamless identity proofing experiences.

### What are the compatibility requirements for the app?

The Airside Digital Identity App is compatible with iPhones running iOS 17 or later. Users with older iOS versions are advised to check for software updates in their device's system preferences.

### What are the main benefits of using this app for travel?

The app saves you time by streamlining touchless services and eliminating the need to fumble for physical IDs. It offers peace of mind by preventing worries about lost or stolen IDs and ensuring your data is not creepily collected or used.

## Version history (last 5 releases)

### 3.27.6 — 2026-04-28

We've been busy making some under-the-hood improvements to keep things running smoothly. No flashy changes this time, but you'll notice everything working just a little better. Stay tuned for more updates, and thanks for being part of our Airside community!

### 3.27.5 — 2026-02-10

We've been busy making some under-the-hood improvements to keep things running smoothly. No flashy changes this time, but you'll notice everything working just a little better. Stay tuned for more updates, and thanks for being part of our Airside community!

### 3.27.4 — 2025-10-21

We've been busy making some under-the-hood improvements to keep things running smoothly. No flashy changes this time, but you'll notice everything working just a little better. Stay tuned for more updates, and thanks for being part of our Airside community!

### 3.27.3 — 2025-09-24

This update includes a fix for a display issue affecting date formatting in the Curaçao Express Pass. The issue did not impact functionality or validity of the pass.

### 3.27.2 — 2025-08-28

We've been busy making some under-the-hood improvements to keep things running smoothly. No flashy changes this time, but you'll notice everything working just a little better. Stay tuned for more updates, and thanks for being part of our Airside community!

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## More apps by Airside Mobile LLC

- [Mobile Passport by Airside](https://appshunter.io/ios/app/mobile-passport-by-airside/id907024887)

All apps by Airside Mobile LLC: https://appshunter.io/developer/345202566

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*