# AIRSTEP Updater — user reviews

> 7 indexed App Store user reviews of AIRSTEP Updater by XSONIC Inc., rated 2.30/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/airstep-updater/id1577663031/reviews
- App overview in markdown: https://appshunter.io/ios/app/airstep-updater/id1577663031.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 6

## Most critical reviews (7 lowest-rated)

### 1/5 — Not working with Airstep SPK

*2023-11-12*

I can select the three parameters but the start update button is not displayed and the app is frozen.

### 1/5 — Not working with new IPadOS 16.2

*2022-12-19*

Airstep Kat not working with new IPadOS 16.2. Please address as soon as possible.

### 1/5 — Doesn’t do the one thing it’s literally supposed to do

*2022-04-06*

Device is on 1.9

After trying to update to 1.9.2 for an hour and it saying it did so successfully, it still shows as 1.9 in the main app.

### 3/5 — It worked… eventually.

*2024-07-20*

It took multiple attempts to update the firmware. I had to restart the app and the Airstep several times before the firmware updated. However it worked eventually.

### 4/5 — Works, but no info on firmware version

*2024-08-26*

Worked quick and easy for the airstep YT, but the app didn't tell me what the firmware version was, before or after updating.  It installed something, so I assume the device is up to date.

### 5/5 — Airstep Kat EX successful update

*2025-09-14*

Review for this app specifically:
I followed the step by step instructions in app to update the Bluetooth Firmware successfully.
-
I was instructed in-app to also update the firmware via USB. Unfortunately the USB to computer firmware update using the “AIRSTEP KatEX USB Updater” software was a different experience - I was in the end able to update, however: the update software did NOT work on my MacOS (M1 MacBook Air on latest OS) in that update mode did not trigger/enable the Update button option on the computer software. I was able to update without fuss via Windows PC. Noting here that in addition to the Updater software, the Windows download zip contained a driver for Airstep that the MacOS download zip didn’t include. 

Thanks.

### 5/5 — Works for Airstep Kat

*2023-02-22*

Worked as advertised for me. Bought the Airstep Kat for my Katana 50, connected to the app via Bluetooth per the directions that were provided with the pedal, updated to 1.4 (current version) with zero issues. The low ratings had me worried. Maybe some other pedal versions had issues. I’m giving a 5 for my experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*