# AirTalk Wireless — user reviews > 442 indexed App Store user reviews of AirTalk Wireless by HTH COMMUNICATIONS, rated 4.50/5 from 16,181 ratings. - Source: https://appshunter.io/ios/app/airtalk-wireless/id1624702357/reviews - App overview in markdown: https://appshunter.io/ios/app/airtalk-wireless/id1624702357.md - Rating breakdown: 5★ 13,046 · 4★ 1,055 · 3★ 643 · 2★ 358 · 1★ 1,079 ## What do users think of AirTalk Wireless? Overall sentiment: negative **Pros** - 🚀 Great phone service - 👍 Awesome service - 🚀 Exceptional service - 👍 Mostly good reviews - 👍 Mostly good service **Cons** - 🐛 Horrible customer service - 🐛 Inept customer service - 🐛 No customer service - 🐛 Terrible customer service - 🐛 App doesn't work - 🐛 App is the worst - 🐛 App doesn't load - 🐛 App issues - 🔋 Battery issues - 🐛 Defective phones - 🐛 Slow data speeds - 🐛 Service issues - 🐛 Activation issues - 🐛 Porting issues - 🐛 Unreliable service **Commonly reported bugs** - Phones not working - Activation problems - Porting issues - App not functioning **Most requested features** - Unlimited data plan - Better phone selection - Improved customer service ## Newest reviews (12 of 442) ### 3/5 — Price *2026-08-05, version 2.8.2* The top up to high for little gb that is used quickly ### 3/5 — Features *2026-08-02, version 2.8.2* I don’t like how I cant download certain apps like instagram if it doesn’t let me download the latest version. That sucks! ### 2/5 — Its free *2026-07-31, version 2.8.2* I hate that this app needs and update every other day. The quality isnt getting any better, they steal my money when i top up. all i need is to see how much data i have left but i have to use data to update the damn app. Come on now. ### 2/5 — Data *2026-07-31, version 2.8.2* Go out so fast and I don’t understand how if I’m connected to hotspot ### 3/5 — Please fix the app *2026-07-13, version 2.7.9* For some reason when I log into my account on the AirTalk wireless app it’s connection is showing very slow on it with poor performance and it keeps saying an error has occurred and Im not seeing my loyalty points that I do try to use up and other stuff is taking awhile to load on the screen and I have made sure the app is up to date no new updates for it yet and I have tried my best to keep my account up to date as much as I can with my lifeline ### 2/5 — Room for Improvement *2026-07-09, version 2.7.9* I’ve been with the company for sometime now. The service is great, but the data goes too fast. I’m on Wi-Fi 24 seven and for some reason it still uses my data. I’ve purchased plan after plan if this issue is not addressed, I will be switching over and refunding my money. ### 3/5 — Hey I still have the same phone number *2026-07-03, version 2.7.8* I had AirTalk for awhile now and I have that lifeline number that m medicaide pays for dont have an account password or user name for this app but I use my phone number to sign in to check my account and for some reason the app kept saying wrong number 3 times when it is my air talk number but threw the lifeline program with Medicaid paying for the voucher ### 5/5 — AirTalk Wireless Service *2026-07-01, version 2.7.6* The device is awesome it is very convenient, useful, nice love the model of the device, it is a VERDE Hot Pepper and it is extremely wonderful, First Time receiving the device and I absolutely love it rate it a 10 Thank you so much AirTalk Wireless ### 3/5 — AirTalk *2026-06-30, version 2.7.6* Service is good but lately I’m having issues and can’t get connected on their app & there’s no one to talk to. ### 4/5 — Thank you *2026-06-28, version 2.7.6* All in all everything has been great. The faults i have are all on me except one, running out of signal. ### 5/5 — The best *2026-06-27, version 2.7.6* Absolutely amazing service! ### 5/5 — lifeline option *2026-06-17, version 2.7.6* it has been great, exactly what’s expected, and provides 5gb of data for the month, no charge. after 2.5 you throttle, but it is still useable for necessities like gps and data messaging when away from a wifi just fine. get better reception than my wife’s t-mobile phone, and i’ve had less issues with service being spotty than she has all through the midwest and east coast. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad service and not keeping true to promotion *2026-08-11, version 2.8.3* I recieved a iphone8 instead of the promised iphone11 and I'm extremely upset because it doesn't even support apps like yahoo mail or cash app being that the hardware is outdated. It also has a terrible battery and I spoke to customer service and they said I should have gotten in touch sooner which I tried but the service is also poor so I need wifi most of the time because I don't get signal ### 1/5 — App functionality *2026-08-07, version 2.8.3* When you upgrade to a paid monthly data plan and consume the data before the time, you can’t go back to your previous lifeline. There is no option to get back to your lifeline service in the app. Please fix it. ### 1/5 — Very unorganized *2026-08-01, version 2.8.2* Terrible problem solving skills ### 1/5 — So far no *2026-07-31, version 2.8.2* Received my phone and the charger port was broken. So had to borrow an unlocked phone and put my sim card in it and won’t let me call text or use my data unless I’m on the WiFi!!!! ### 1/5 — Not the best service *2026-07-25, version 2.8.0* The data is awful and you can’t speak to a live person if you need help. I paid more for unlimited data and they slowed it down after awhile. It’s not good service. ### 1/5 — Services period *2026-07-01* I’ve been with this company for almost a year i think. Nothing has been good at all. The first phone was so slow and out of date. So i up graded. I had to pay 80$ for the up grade to iPhone 8 Plus. A shame for 80$ the phone is giving refurbished. Can’t download anything on here if it’s not 15/16 iOS, the speaker is trash, and the data has issues. The whole experience is giving also that someone is on my phone when I’m not. Never was notified that only 30 days warranty on upgraded phone so had to send proof of deficiencies going on with the phone and couldn’t even send on the phone so no upgrade even though I pay 80$. On my account the upgraded phone isn’t on there for replacement just the out of date phone that I no longer have. I’ve had another phone service and they were better than this one but they don’t issue phones anymore they issue SIM cards only. In pray everyday that I can go to regular phone instead of being with low income government phone company. It was much more peaceful. ### 1/5 — Data scam *2026-06-26, version 2.7.6* Your data cuts off a day before it’s due to be renewed which isn’t right it’s paid for! ### 1/5 — Company is the worst *2026-06-18, version 2.7.6* This company must be a joke terrible service, i made a huge mistake switching to this horrible company. You been warned run and run fast worst company ever ### 1/5 — Horrible service and app *2026-06-16, version 2.7.6* Absolutely horrible service. Two months in and I’m switching. ### 1/5 — Scam! *2026-06-01, version 2.7.6* This company is a scam. I bought an iPhone from them they sent me a broken charger They’re refusing to send out another one. They keep playing email tag with me they don’t do anything they say they’re going to do there’s basically no customer service. This is some Indian company scam Americans avoid this company and avoid this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Service *2026-08-07, version 2.8.3* I’m hoping that u can get it r solved ### 5/5 — Mi línea *2026-08-06, version 2.8.3* No tengo internet esto ni funciona y es pagado por el gobierno vamos a ver si me dan mejor servicio por favor gracias ### 5/5 — Great *2026-07-31, version 2.8.2* Thank you ### 5/5 — Awesome *2026-07-24, version 2.8.0* Love everything about this app ### 5/5 — Best Service *2026-07-20, version 2.7.9* This service is one of the best on top of being discounted 24 dollars. I appreciate the service and hope you continue with this company. ### 5/5 — Air talk *2026-07-11, version 2.7.9* Phone works well service is good just wish they’d offer free upgrade to your phone like other phones companies ### 5/5 — Airtalk wireless *2026-07-05, version 2.7.8* Great phone service great ### 5/5 — Life saver *2026-07-04, version 2.7.8* Have been with out a phone for years and now that the kids stay home while I work it’s hard to keep in touch. WiFi is not available at work and near by is literally down the street to connect to on lunch. I finally applied and it’s saves me time on lunch and anytime I had an emergency having to find wifi. ### 5/5 — Good service *2026-07-03, version 2.7.8* I would holly refer to get air talk wireless excellent service I love it ### 5/5 — Makira *2026-07-01, version 2.7.7* welp, something is wrong with my Airtalk Wireless account like it won't log me in.. it keeps sayin, "customer not found." --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*