# Airtel App: Recharge & Bank — user reviews > 870 indexed App Store user reviews of Airtel App by Bharti Airtel Ltd., rated 4.20/5 from 15,697 ratings. - Source: https://appshunter.io/ios/app/airtel-app-recharge-and-bank/id543184334/reviews - App overview in markdown: https://appshunter.io/ios/app/airtel-app-recharge-and-bank/id543184334.md - Rating breakdown: 5★ 9,882 · 4★ 3,087 · 3★ 740 · 2★ 476 · 1★ 1,512 ## What do users think of Airtel App? Overall sentiment: negative **Pros** - 🚀 Easy to use - ⚡ Quick payments - 👍 Intuitive interface - 🔒 Secure transactions **Cons** - 🐛 Frequent app crashes - ⚠️ Inaccurate data usage tracking - 🤔 Confusing navigation - 💤 Slow network performance **Commonly reported bugs** - Login OTP issues - Unresponsive app updates - Incorrect billing information - Incompatibility with older devices **Most requested features** - Auto-recharge option - Integrated customer support chat - Detailed usage history and analytics - Multi-language support ## Newest reviews (18 of 870) ### 2/5 — Crashes after couple of minutes *2026-08-02, version 4.92.2* Always crashes after few minutes and Airtel website has no features to use as an alternative ### 1/5 — Lockup *2026-07-08, version 4.91.0* I got it to vote for lockup i keep putting my number it won’t work is really low quality 😑 ### 1/5 — Beggars *2026-07-05, version 4.90.0* They need recharge for even OTP ### 1/5 — Useless app *2026-07-04, version 4.90.0* Am unable to find the tracking request ### 1/5 — Why my SMS service has been suspended since . *2026-07-03, version 4.90.0* Why my SMS service has been suspended since yesterday, I reached Scotland and it’s on on my second mobile no. I don’t understand what’s the reason behind this. ### 1/5 — Worst banking service ever *2026-07-01, version 4.90.0* After multiple complaints. Visited pay points still problem is there unable to use debit card because on app it always says temporary unavailable. Unable to set pin . And they are not solving my problem worst banking experience ### 1/5 — Airtel Customer service *2026-06-30, version 4.90.0* What kind of useless customer service do you have I’ve been trying to call different numbers, going to store location just to raise ticket or get someone to atleast look at the issue with the wifi and internet all the employee response is ‘we don’t know, or we cannot help you!’ I’ve been without internet for a week. Specifically on outskirts of Chennai near Thiruvallur/ Thirumaizhisai. I ask you to help the customers! Not make us suffer. ### 1/5 — Network *2026-06-25, version 4.89.0* Network aunda ni fuddi sim airtel bhen di lan airtel walya di bondu sara khandaan fuddi dya daaa ### 1/5 — Chatbot is completely broken *2026-06-19, version 4.89.0* The chatbot doesn’t create service requests and also prevents from creating new ones. I’m unable to get any help from abroad, completely useless app. Also they overcharged me for nothing and now there’s no way for me to call them without spending 700 more, thanks to the broken chatbot (not sure why they’re using old tech when genai is literally everywhere) ### 1/5 — Price change *2026-06-16, version 4.89.0* Yearly package are increasing 20% every year from last 3 yrs for NRI recharge It’s to much, how you are doing Here its hike will get only 2% and inflation in india 6%. ### 1/5 — Scam *2026-06-16, version 4.89.0* Airtel is such fraud I recharge 349 plan for my 5g and it only works outside my house and not working inside my house even if 5g shows it gives me such a headache and frustration whatever other brand do not have this kind of fraud such a turn off this brand I have lost my money whatever i don’t trust anything from this cheap ### 3/5 — Upi options *2026-06-11, version 4.89.0* Don’t force people to use Airtel Upi only. The feature was previously there where you can just type Upi I’d and pay. Now that option is gone. I’m still not going to register on Airtel Upi. ### 1/5 — Poor service *2026-06-07, version 4.88.0* 10 days close my Wi-Fi, but Engineer is not coming ### 1/5 — Entitled people *2026-06-03, version 4.87.0* These days they are entitled, rude and disrespectful. Even grievance is not taken seriously. Switch to another carrier ### 1/5 — Useless app, I can’t even sign up or sign in Mtn is better *2026-05-05, version 4.86.0* Useless app, I can’t even sign up or sign in Mtn is better ### 1/5 — Worse service *2026-04-29, version 4.86.0* After written many mail I am failed to recharge IR Package. Such a worst people and even worse service. BIG SHAME ON AIRTEL. ### 1/5 — Worst app ever *2026-04-29, version 4.86.0* This is the worst app ever I have used, once you enter the app you will get lost in ads and promotions. You will not find what you are looking for, every touch will take you to some ad or to sell a loan or something. I had headache after using this app. ### 1/5 — I got cheated *2026-04-26, version 4.85.0* I ordered WiFi through the app. They came to my apartment, took my information and payment, but never returned to install it. I tried calling multiple times but kept getting disconnected with no help. I also paid for “unlimited” data, which wasn’t actually unlimited—they cut off my internet and won’t let me purchase more. ## Most critical reviews (10 lowest-rated) ### 1/5 — Network *2026-08-16, version 4.93.1* Worst service ever airtel sucks ### 1/5 — Fraud/Biggest scammers *2026-08-13* I would recommend not to buy any kind of services from Airtel. Because whenever u gonna call for reporting an issue or raising a complaint they don't have any options for that. And purchasing a connection from Airtel isn't worth wasting time and money. They can't manage the customer properly can't solve their issues. They work like government departments go there then others will say call them and it will go on and on.... Leaving u frustrated and helpless. No way to get your money back and no way to get the connection. Your money is just scammed and it's all going on with the legal process. Better choose Bsnl Broadband or Jio fiber if u are trying to get a New WiFi/DTH connection. Airtel was once a good choice but now it's the biggest scam. I don't know if the Higer authorities know this kind of acts happening or not, or they are just ignoring it. They don't even have a grievance registering number. No one can register any kind of complaint. There is just frustrating Ai talking to u everytime u call. Even if u call the head office of the state or Airtel store. They will say sir call that number Because we can't do anything in this situation. I have been using Airtel since. It's my first and the worst ever experience I had with Airtel in my life. And I don't trust Airtel anymore. Thinking of even changing my sim card and getting other service provider's sim card. Atleast I won't be this much disappointed.. I would rate Airtel negative if they had a option. ### 1/5 — Awful *2026-08-07, version 4.93.0* Wtf services, im just fed up with this sudden increases in recharge packs. And stoppage of essential services.. my other jio sim is far better. Gonna dump this sim. Hah ### 1/5 — Network *2026-08-07, version 4.93.0* Worst service ever airtel sucks ### 1/5 — Airtel wifi servicing is so bad *2026-08-01, version 4.92.2* My wifi is facing issues, its been 3 days now. No one has come to fix it and whenever i talk to the customer support or local providers they said they will do it, but clearly without fixing anything they said the issued has been resolved in the apps many times. We are being ignored by airtel services. So guys DO NOT GET AIRTEL WIFI or youre wifi will say resolved before they even come to fix it. ### 1/5 — International roaming plans sucks *2026-07-30, version 4.92.2* Waste and expensive international plans from Airtel ### 1/5 — Airtel app is breaking *2026-07-24, version 4.92.0* My Airtel app is breaking on start up from last few days ; not sure what is going wrong. Even no new version is available to be downloaded in AppStore. Any one has suggestions! ### 1/5 — Blocks hotspots *2026-07-18, version 4.91.0* Overarching their actual requirement by monitoring. ### 1/5 — Fraud app *2026-07-14, version 4.91.0* Glti se v isse metro card mt bnana or agr recharge kroge to pese hi nhi ate card mai, fraud app hai, fir idhr se udhr dodate rehte hai😡😡😡😡😡😡🤬🤬🤬 ### 1/5 — Worst *2026-07-12, version 4.91.0* Worse network and worst services. No response at all. Worst experience after being such an active customer for so many years. Can’t even complain on this app the chatbot doesn’t help nor lets me speak to a human. And no customer call service picks up. Not even one percent of care they provide. Didn’t help with the wifi issues and left me hanging for days and even cut extra money. WORST APP AND NETWORK EVER. I will switch to Jio or any other network but not Airtel🙏 ## Most praised reviews (10 highest-rated) ### 5/5 — Very nice and healpfull of these app *2026-08-18, version 4.93.1* This app very use full for recharge or money transfer or caller tune one of best app in apple store this is the very wonderful app. Thank you! ### 5/5 — Airtel, thanks *2026-06-16, version 4.89.0* Airtel, thanks ### 5/5 — Best *2026-01-09, version 4.78.0* Best ### 5/5 — Aluma doluma *2025-04-20, version 4.60.1* Aluma doluma ### 5/5 — रेव डॉ जसजीत सिंह आईआरटीएस /आरटीडी *2025-03-23, version 4.59.0* एक्सीलेंट ### 5/5 — Bugging me too much I will be back in India February 2025 please hold off until then *2024-11-23, version 4.51.0* Please stop bugging me days/nights I am in USA using At&T Communication ### 5/5 — Hi *2024-08-14, version 4.44.0* Hi paid 420/- to activate my tv channels please ### 5/5 — App not being installed *2024-04-13, version 4.34.0* After downloading the airtelthanks app from App Store it’s not being installed ### 5/5 — Good app *2023-07-25, version 4.16.0* Good app ### 5/5 — Swift fast app *2022-11-22, version 4.7.94* Wonderful experience using the app. In less than a minute my phone number is active for international roaming . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*