# Airwallex — Business finances on the go

> Global business finance management app for businesses operating internationally. (iPhone/iPad app by Airwallex.)

- Source: https://appshunter.io/ios/app/airwallex/id1537521807 (this page in markdown: same URL + `.md`)
- Developer: [Airwallex](https://appshunter.io/developer/1525314403)
- Category: Finance, Business
- Price: Free
- Rating: 4.80/5 from 525 App Store ratings · 81 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 156 MB
- Languages: French (France), American English, Chinese (Simplified, China), Korean, Mexican Spanish, Japanese
- Released: 2021-04-27
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/airwallex/id1537521807/reviews.md

## What is Airwallex?

Empowering businesses to operate anywhere, anytime. With the Airwallex app, we’re making it easy to manage your global business finances on the go. Access your key account features from anywhere and keep your business moving, no matter the location. 

App features
Monitor your global balances at a glance via your Multi-currency Wallet. 
Keep track of transactions and view details like status, currency rate and total fee.
View your card details and easily manage your card on the go
Convert funds on the go and lock in great FX rates at a time that suits you.
Share your Global Account details with clients on the fly to collect funds faster.

Airwallex business account features
Take the hassle out of growing your business, both at home and abroad. Airwallex Business Accounts are feature packed to help you operate without borders. 

Open Global Accounts in multiple currencies
Receive local account details to collect and hold money in over 11 currencies including USD, EUR, GBP and HKD. Avoid double conversions and hedge against currency fluctuations.

Instantly create virtual debit cards & employee cards
Create virtual debit cards in seconds, set spending limits and controls, and see all employee expenses, in one place, in real-time.

Transfer funds in 23+ currencies
Save on everyday business expenses, with zero international fees¹ and exchange rates up to 90% cheaper than the banks².

Xero integration
Automatically sync your multi-currency transactions to Xero. Ensure your books are always up to date with a quick and easy integration.

*limited functionality is currently available within the mobile app.
¹Other fees and charges apply. ²The above estimations are calculated based on published rates for the Big Four banks.

## Key features

- Multi-currency wallet
- Transaction tracking
- Virtual card management
- Currency conversion
- Global account details
- International fund transfers

## What do users think of Airwallex?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 💰 Saves money on fees
- 🚀 Seamless wires
- 💳 Excellent FX rates
- 💼 Great for e-commerce
- 🌍 Best for global business
- 📈 Good for expense management
- ✨ User-friendly interface
- 💯 Fantabulous and user friendly
- ✅ Best Neo bank for global businesses
- 🌟 Great company amazing app
- 👍 Nice
- ✈️ Easy to submit expenses
- 💯 Best for business
- 🚀 Quick and easy client fund management
- ✅ Cost-effective for global clients
- 👍 Good app
- 🚀 Excellent service
- 👍 So good
- 💯 Best virtual bank ever
- 💳 Multiple virtual cards
- 💱 Multiple currency accounts
- ✨ Decent interface
- 🌍 Good international transfer options

**Cons**

- 💸 Transaction fees
- 🔒 Funds held without explanation
- 📉 High minimum standards for growth
- 🐛 App crashes during transfers
- 🚫 Useless app
- ⚠️ Card payment issues
- ❓ Lack of transparency
- 😠 Account freezes
- ❌ No customer service
- ✉️ Poor service
- 🕵️ Too invasive information requests
- ⏳ Long holds on deposits
- 👎 Basic product with poor service
- 💸 Misplaced funds
- ⏳ Slow support response times
- 🚫 Registration flow not working
- 📧 Promotional emails checked by default
- ⏳ Sign-in confirmation delays
- 🚫 Denied payment system use
- ❓ No disclosure on application denial
- 🚫 Terrible verify system
- 🧳 Too clumsy
- 💸 Charged for failed transactions
- ⏳ Lengthy investigation for refunds
- 💰 Expensive fees
- 🚨 AML alerts on transfers
- 😞 Disappointing
- 📉 Inefficient team
- 🚫 No follow-up on issues
- 🗑️ Garbage account
- ⏳ Onboarding process confusing
- 📄 Repeated document requests
- ⏳ Delays in transfers
- ❓ Payments held without explanation
- 🤖 Copy-paste or unhelpful replies
- 🚫 Account restricted without warning
- 🚫 Serious concerns on PDPA
- 📈 Increased fees dramatically
- 📉 Moved small businesses to higher plans
- 📉 Destroyed value proposition
- 🚫 Bad onboarding flow
- ❓ Ridiculous and disrespectful process
- 💸 Limited FX per territory
- 🚫 Nothing to offer
- 📞 No customer support
- ⏳ Missed deadlines due to app issues
- 🐌 Slow digital bank
- ⏳ Long paper work
- 🐌 Too painful for startups
- 🗑️ Complete garbage
- 🚫 Company account cannot receive personal transfers
- ⏳ Refund takes a month
- 💸 Deducted fees on refunds
- 🚫 Cannot find anyone to handle issues
- 📉 Expenses function terrible
- 📊 No ability to itemize expenses
- 👎 Poorly thought out
- 🚫 No after-sales support
- ❓ Account suspended due to client payment failures
- 🚫 No response to emails/tickets
- 💸 Funds unusable or withdrawn
- 👎 Over advertising
- 😠 Frustrating pending transactions
- 💸 Money held, worrying about cash flow
- 🐖 Traditional pig banking behavior
- 🚫 Unpredictable company
- 🚫 Block transactions with no reason
- 😠 Not friendly KYC
- ⏳ Long review time for features
- 📉 Flimsy finance fizzer
- 🚫 No transfers in app
- 🔍 No easy search for transactions
- ⏳ Inexperienced little institute
- 🙈 Rejection of application without reason
- 🗑️ Garbage app
- ⏳ Bank transfers take a day
- ⏳ Payments take too long to receive/send
- 🐌 FPS is instant, why so slow?
- 🚫 Funds kept in pending
- ❓ Support does not respond
- 🚫 Missing key transfer function
- 🚫 Russian language not available
- ❌ App leaves messages, replies late

**Commonly reported bugs**

- App crashes during transfers
- App crashes after OTP generation
- Registration flow not working
- SMS not received for verification
- Checkbox for promotional emails checked by default
- App takes ages to show sign-in confirmation
- App requires update in App Store
- SMS verification code never works
- Transaction failed & charged for fees
- System approved payment without checking recipient bank compatibility
- App multiplies amounts by 100
- App says insufficient balance due to bug
- Account suspended due to client credit card payment failures
- No response to emails and tickets
- Funds stuck in pending
- App logs users out
- Limited app functionality, full on web browser
- Transaction refused despite all papers provided
- Cannot convert properly
- Expenses function terrible
- No ability to itemize expenses
- Approval process terrible
- App missing transfer function
- Slow FAST transfers

**Most requested features**

- Improve transparency of controls
- Add metadata to transactions
- Ability to assign categories and receipts to transactions
- More detailed reporting dashboard
- Dark mode option
- Advanced analytics dashboard
- Fix bug where app multiplies amounts by 100
- Allow transfers in the app
- Improve search functionality for transactions
- Add Russian language support

## Recent user reviews (10 of 81)

All indexed reviews: https://appshunter.io/ios/app/airwallex/id1537521807/reviews.md

### 5/5 — Absolute game changer

*2026-08-26*

The best of the US and Europe in one business banking package. Multi currency is flawless.

### 4/5 — Does the job

*2026-08-25*

It’s fine

### 1/5 — Members beware

*2026-08-12*

I went through the onboarding process and after they further reviewed our account which took 4 business days they declined without reason. We will now try Mercury, Revolut, and RAMP. Airwallex appears to be either not telling the truth about how they actually work or they are scared of being found out. Could be a fake company. The agent was from India, said they HQ in San Francisco, but wast sure about a lot of things. Perhaps needs a Bank Fraud investigation.

### 1/5 — Account suspended with funds lockdd

*2026-08-03*

Becareful the terminated my account for no reason and didn’t send any instruction to unlock the account. More than 40k frozen in my account while I used it for my brand during 2 weeks at first.

### 3/5 — Mid-tier

*2026-07-24*

The idea is great. The entry is easy. But they slide in transaction fees. And as soon as you start making real money, they hold it and make you prove it’s your money. Oh and if it’s a Friday and they ‘approve’ the release of your funds…. Tuesday you’re fine. But if you want to grow, you better be ready to spend serious $$ to meet their ‘minimum standards’

### 1/5 — Create transfer feature issue

*2026-07-13*

The create transfer issue is pathetic . It crashed a number of times on me . I was shocked to see that one of the crashes happened after the OTP came through . What app would crash after it has progressed to generating an OTP in the process.

### 1/5 — Disappointed and super badly

*2026-07-04*

Useless Airwallex app and web app of deleting account and I not recommended

### 1/5 — Very painful card payment process. Constantly new issues (limit, merchant declined etc).

*2026-07-01*

Improve transparency of controls.

### 5/5 — 很好用

*2026-06-14*

很方便

### 5/5 — INCREDIBLE

*2026-06-06, version 3.6.0*

For running our e-commerce biz globally, saving literally thousands in transaction and exchange margin fees. THANKYOU

## Frequently asked questions about Airwallex

### What does the Airwallex app do?

The app empowers businesses to manage their global finances on the go. It allows users to monitor multi-currency balances, track transactions, convert funds, and share global account details for faster collections.

### What are the key features of the app?

Key features include monitoring global balances in a multi-currency wallet, tracking transaction details, managing virtual debit cards, converting funds at competitive FX rates, and sharing global account details for receiving payments.

### Is the app free to use?

The app itself is free to download and use. While the description mentions "zero international fees" and competitive exchange rates, it also notes that "other fees and charges apply," suggesting potential costs associated with specific transactions or services.

### What kind of businesses is this app for?

This app is designed for businesses that operate internationally and need to manage their finances across multiple currencies. It helps in managing global accounts, receiving payments, and making international transfers efficiently.

### Does the app integrate with accounting software?

Yes, the app offers Xero integration, allowing for automatic syncing of multi-currency transactions. This ensures that your accounting books are always up to date with minimal effort.

## Version history (last 5 releases)

### 3.17.0 — 2026-08-24

Bug fixes and other improvements

### 3.16.0 — 2026-08-17

Bug fixes and other improvements

### 3.15.0 — 2026-08-11

Bug fixes and other improvements

### 3.14.1 — 2026-08-04

Bug fixes and other improvements

### 3.14.0 — 2026-08-03

Bug fixes and other improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*