# AirWayBill — user reviews > 12 indexed App Store user reviews of AirWayBill by AirWayBill, S.L., rated 4.10/5 from 17 ratings. - Source: https://appshunter.io/ios/app/airwaybill/id1198529029/reviews - App overview in markdown: https://appshunter.io/ios/app/airwaybill/id1198529029.md - Rating breakdown: 5★ 13 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of time *2020-07-03* Couldn't even able to sign up. Phone verification fails. Tired different browsers, apps on different phones too. So don’t waste time **Developer response:** Hello, We apologise for any inconvenience caused! It seems that this was happening during a scheduled maintenance. We kindly ask you to update the app to the latest version, and please feel free to come back to us if you faced any issue. Yours sincerely, AirWayBill Team ### 1/5 — Awful don’t waste you data download *2018-09-04, version 1.5* Useless site . Huge risk when site asks for ID to help it . You have no control on where your data is held or how to delete it when you want close account. Forget there support line no answers. ### 1/5 — Drugs in normal packages *2018-09-01, version 1.5* You are risking life in jail by using this when someone puts drugs into an item and you didn’t even know.. never mind the privacy invasion this app requires. ### 1/5 — Piece of crap *2017-10-21* Nothing works. Emailed 17 times over 6 months to delete my account. Have never heard back. **Developer response:** Hi! According to our privacy policy, all what you need to do is to email privacy@airwaybill.com and your account will be deleted. We assure you that we do not have any email that is not responded to. Waiting for your request to directly delete the information that you provided us with. Thank you. ### 1/5 — App seems ok but the actual prices for delivery seem poor *2017-07-28* App seems ok but the actual prices for delivery seem poor and no one seems very active. Deleting the app as it's not busy. **Developer response:** Hi! :) Thank you for your feedback! As our app is having a global reach, new requests appears and get fulfilled and others that maybe having less shipping fees close to our floor price of $20 may remain for longer time. We just encourage to add your trips regularly and you will be informed with new requests that may meet your expectations. $100 per trip is something that happens frequently on the app. We wish you safe trips and great fun while bridging the gap and beating the distance! ### 1/5 — Registration & Sign-in does work *2017-03-21* Crappy user experience for registering then signing in after receiving the SMS. Got a message saying "user does not exist"!!! Amateurs! **Developer response:** Hi Khaled, Welcome to AirWayBill! "User does not exist" message will only show up if the user has not yet registered to the app. We are very confident that you registered with an account and tried to log in with another account and that made such an error appear. As only in this case you can get "User does not exist" error if the you already signed up. Please update to Ver. 1.2 as we added new features and let us know through the app through "Contact Support" or "Send Feedback", and our developers - The best in Silicon Valley- will do their best to make your experience flawless. Sincerely yours, The AirWayBill Team ### 2/5 — How do I even track a package? *2019-01-21, version 1.5* Haven’t used the app to buy, for all I know it might work perfectly well in that regard. Bought an item on third party website. The seller gave me an air waybill code to track the package. Thought I could just enter the code and track like on any other carrier website but oh no... first had to create an account, giving away information I would rather not have, such as personal number/name/etc. Then browsed through to try and find how to track. Nothing for it, nothing in the faq and the « help » basically just redirects to the website. It’s a great idea really, putting aside possible scams and security issues as in any online service, but it’s just not doing what I would want it to. I just want to track my package without having to sign up for a whole account. ### 5/5 — Best app ever *2023-07-12* I needed olive oil from Jordan, so I placed an order in the app and a nice guy named Muhammad accepted and brought me some. Thank you airwaybill ### 5/5 — It’s amazing *2019-10-19* So resourceful and creative one of the best apps truly amazing ### 5/5 — Thanks for your service *2017-03-11* Great service saving time and effort. **Developer response:** Glad you enjoyed AirWayBill, Gemy! <3 Let's #BeatTheDistance. ;) Sincerely yours, The AirWayBill Team ## Most praised reviews (2 highest-rated) ### 5/5 — User *2017-02-14* Finally!!! I love this service! Smart and makes so much sense! Thank you for thinking of it😉 will definitely be using it from now on. ### 5/5 — Great new service *2017-02-09* Really like the app Looking forward to lots of people signing up for it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*