# AIU Student Mobile — user reviews > 38 indexed App Store user reviews of AIU Student Mobile by American Intercontinental University, rated 3.70/5 from 126 ratings. - Source: https://appshunter.io/ios/app/aiu-student-mobile/id1070313944/reviews - App overview in markdown: https://appshunter.io/ios/app/aiu-student-mobile/id1070313944.md - Rating breakdown: 5★ 73 · 4★ 8 · 3★ 9 · 2★ 8 · 1★ 28 ## Newest reviews (12 of 38) ### 2/5 — Works When It Feels Like It *2023-03-26* The issue with this app I have consistently have is that it continues to not work on too many occasions. I’ll open the app and it’ll be stuck in a blank white screen. It’ll close it out just for it to repeat the process. Then when it does work, it’ll say my user name is invalid while I have everything correct in there. When it works, it’s slow but ok, otherwise it has created more headaches than necessary for the website to be recommending the app instead. ### 2/5 — When I clear notifications they don’t actually get cleared *2023-03-02* When I clear notifications they don’t actually get cleared ### 2/5 — Doesn’t log into portal *2022-09-28, version 6.0.3* After I log into the site, I see the alumni status with my student number and picture. It doesn’t go past that page. When I click the x on the top right corner to remove the alumni status page it takes me back to the login screen ### 3/5 — When it wants to *2022-03-01* So the reason I gave the app 3 stars instead of 4 is because of some bugs that didn’t previously exist, but have become an issue. Whenever I try to open a link that my professor posts, the app will just close out no matter how many times I try. It never did this before, but for some reason it won’t open any. Other than that the app works pretty well for the most part. **Developer response:** Thanks for reaching out and I apologize for the issues you've been having with the app. Are you able to provide more information on your device so that we can look into this issue and get the app working for you? You can also reach Tech Support 24/7 through AIU Messenger or 847-585-2268 and they can help you with any bugs or issues. ### 2/5 — UGH *2021-07-16* The newest update is AWFUL! I am unable to use my iPad keyboard dock with the newest update since it requires you to be in portrait. Sorry but my iPad Pro keyboard only works in LANDSCAPE. Also my messages have stopped updating via the app. I’ve tried restarting and clearing my cache….no change. PLEASE fix this!!! ### 3/5 — Pros and Cons *2021-02-01* I like the fact that I can access classes, messages, and financial aid on the go, but, I hate that it crashes so often. Sometimes it takes several tries of opening and closing the app just to access the main screen which causes a delay in responding to anything. ### 1/5 — Used to love App, NOT ANYMORE!!!!! *2019-07-11* This new version is very confusing and I don’t like it at all. Not the way it looks, the way it functions. There is nothing about the new version that is easy or user friendly. They should have left it alone, but like most things folks and company’s worry about fixing things that don’t need fixing. Absolutely ridiculous format they have now. I will probably be deleting app. Which is sad because it was great to have on the go. **Developer response:** Thanks for reaching out, and I'm sorry to hear that the new version is not meeting your expectations. Can you please send an email to aiumobile@aiuniv.edu and let me know what specific changes would make the app work better for you? We are always updating, and we want to make sure that the app is working well for all of our students. ### 1/5 — Slower processing *2019-05-14* I rather go back to the other format. It was easy and simple and I was able to see everything and my assignments in one place. It is separated by week now. When I go into Intellipath, it brings me to a web browser instead of opening in the app which takes time to load and feels like the overall function of the app is slower. When I am typing a discussion board post, it won’t let me press where I want to edit in my sentence. It’s frustrating. The new update does not seem faster or efficient.. **Developer response:** Eileen, I'm sorry to hear that you don't like the new version. We did move the intellipath website from opening inside the app to opening in your phone's native browser. We made this change so that you could work in intellipath while also accessing other features of the app. If you are experiencing any issues with that or other features, please let us know at aiumobile@aiuniv.edu ### 4/5 — Nice tool *2018-09-26* It’s Great that we can have access to our classes on the go. This is a great way to have the opportunity to complete work when a laptop or a computer is not an option. The only thing I would fix would be to have Intellipath work a little better. **Developer response:** Hi there. Thank you for sharing your experience with AIU Mobile. I'll be sure to share your feedback with the team, to consider for future updates. Have a great session! ### 1/5 — Can’t access courses *2018-03-12, version 3.7.0* Won’t let me select campus to log in ### 1/5 — Has bugs *2016-11-07, version 3.2.0* With the new Touch ID feature, app won't open it pops off screen. ### 4/5 — Great! *2016-08-01, version 3.0.5* I enjoy it. It is informative and it reminds me that I have tasks that are due. It lets me know when my assignments are graded as well. I can see how people might want to be able to due the award winning Intellipath through the app but in my opinion I would prefer to do my assignments on the more secure school website versus an app on my phone or other device. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Free *2024-02-28, version 6.1.0* I can’t download this app without a debit or credit card. It doesn’t make sense. I didn’t pay for it before… ### 1/5 — I can’t count on this app *2024-02-10* I could never see anything it is always clinching I have to always delete the app then download it again and see if could glance a bit before it stops and starts processing and never gets back until I delete it again to download it back again horrible service ### 1/5 — The app does not work *2023-06-09* Having issues with the app, I even I even uninstalled and install it again. Not Working ### 1/5 — School is a scam *2022-02-02* Do not go to this school. They will harass you multiple times a day to log in to classes. When financial aid doesn’t go through they will charge you thousands of dollars for one class. ### 1/5 — Not working *2020-09-24, version 5.0.0* Ever since I got this for school it’s only worked like once. Now every time I open the app my screen is just white nothing is there. ### 1/5 — Major issues *2020-09-12* I have major issues accessing the app 9/10 times it simply won’t load and all I get Is a white screen. Opened an issue with tech support back in January and they still can’t resolve it ### 1/5 — I miss the older version that actually worked *2020-02-23* I absolutely loved the app when I had first gotten it, but recently over the last 4 months the app will not load on my phone. I’m unsure as to why this is but for the last four months the app has been useless. I continue to wait and hope that the issue is resolved because it is much more convenient to do my work from my device vs a desktop. Hopefully this issue can be resolved very soon! **Developer response:** I'm sorry that you are having issues with the app. Are these still persisting? If so, Tech Support is available to help 24/7 at 847-585-2268 ### 1/5 — Blank screen. *2020-01-11* I just became a student so I downloaded the app and when I tap on it to open it up its just a white screen. I’ve tried to delete and reinstall it a few times as well as trying to restart my phone and it still does the same thing. Just a blank white screen. ### 1/5 — Technical Difficulties *2019-10-31, version 4.0.6* This app is not working for me it just shows the label the entire time. ### 1/5 — Needs to be upgraded *2019-09-12* It used to work very well now it freezes when you go to your classes. I haven’t had a issue since this is happening. I dislike using my computer to do class work. It will shut down completely when you are on intellipath. It needs a upgrade. I know in androids it is already upgraded. Why Apple is not upgrade? It really needs to be. **Developer response:** Thanks for reaching out and I am sorry that you are experiencing that error. We have an upgrade that should be released in the next few days. If you are still having issues, please reach out to Tech Support who can help diagnose and troubleshoot these errors. They are available 24/7 at 847-585-2268. ## Most praised reviews (10 highest-rated) ### 5/5 — Videos *2025-04-15* Very informative ### 5/5 — Excellent college resource *2024-10-24* Whether I’m taking my daughter to karate class or resting in bed after a long day I’m always able to complete my studies, tests and projects on the go thanks to the AIU Student Mobile application. Incredibly well designed and super functional - everything I need to be successful in college are at my fingertips. Thank you AIU ### 5/5 — Alumni *2022-03-24* Great Experience Online I wish we had an alumni app ### 5/5 — AIU mobile application *2020-07-03* I throughly enjoy the AIU app, and it is very, nice to be able to take my courses with me wherever I go. It it also a complete success the way AIU mobile is designed and provides a competent way to access my studies at many places . Sincerely Daren Kauffman ### 5/5 — Nice *2019-10-01* I just wish the app on my iPad could show the last time I was active. **Developer response:** Thanks for reaching out with your feedback. We are actively working on adding last date active to the app and hope to have it released in the next few months. ### 5/5 — Love the improvements! *2018-05-16* This app was not all that 3 years ago! AIU decided to invest in their library and App and I have to say that I’m amazed! I love what they have done to it! ### 5/5 — Great and simple *2018-02-19* Easy to navigate, it has everything you need at your fingertips the only thing you cannot do is access your student email but hopefully that will soon be added in somehow. It is super convenient and has helped me to get my work done more efficiently for sure. **Developer response:** Thanks for the review and we're thrilled you love the app. While you can't access email in the app, did you know you can easily add your AIU email to your device's native email app? Go to More >Settings>Email Setup Instructions. Hope that helps! ### 5/5 — Efficiency at its best *2017-07-30, version 3.4.2* I don't miss a beat with live updates and real time replies from teachers and staff. I have used this app since 2/2017 and have no complaints. I appreciate the alerts of updating the app with new data and more options. Thank you AIU!! ### 5/5 — Fantastic!! *2016-07-30, version 3.0.5* They fixed everything wrong with their old app. This app allows me to have school at my fingertips when I just don't have access to my computer or need to check on something. Also, it's a fantastic companion for when I am doing my reading assignment, or working on my classroom assignment, it's like having a second screen to my computer. This app gives you your open classes, upcoming assignments, grades, and links to the campus website if needed. I love this app and I am very proud to be an AIU student and alumni! ### 5/5 — AIU App *2016-07-30, version 3.0.5* I'm loving this app! I'm able to access intellipath from my phone and it's very informative!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*