# AiVideos - ASUSTOR NAS — user reviews > 51 indexed App Store user reviews of AiVideos by ASUSTOR Inc., rated 2.43/5 from 7 ratings. - Source: https://appshunter.io/ios/app/aivideos-asustor-nas/id1041261404/reviews - App overview in markdown: https://appshunter.io/ios/app/aivideos-asustor-nas/id1041261404.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 4 ## Newest reviews (18 of 51) ### 3/5 — Needs more codec support *2025-04-22, version 3.0.1* I may have been unlucky, but the very first thing I tried to watch was unsupported. When trying with VLC or my TVs media player, it worked. Maybe .MKV is not supported in general with this app? I tried a few other files and they worked okay, and the app itself is nice enough to use. But until it can play anything I can throw at it, I’ll stick with the alternatives. ### 2/5 — なんとかアクセス出来たけど *2025-01-05, version 2.5.5* NASにファイル入れたけど、最初に開くムービーにファイルがない。 どうしたらムービーにファイルが表示されるのかわからない。 メディアエクスプローラでファイルがあるフォルダにアクセス出来たけど、 再生できるファイルと再生できないファイルがある。 AiDataでは再生できたのでアプリ固有の問題のように思える。 説明書が一応webにはあるけど、とにかく説明不足。 まずは説明書を充実させて欲しい。 ### 2/5 — Não reproduz arquivos MKV *2024-11-24* A tela de login poderia ser melhor, principalmente no Box da Apple TV. Mas o que me deixou mais frustrado foi ele não aceitar MKV para reprodução. Espero que melhorem isso. Outra coisa que eles podiam fazer era solicitar a complementação das tags dos arquivos de filmes. **Developer response:** Hello, please allows us to reply in English. MKV is file format, and it could contain various video or audio codecs. It depends on the playback capability of the media player on the Apple TV. New media player for Apple TV is testing now, it will be available soon on the App Store. For the meta data of the movies, please edit it on the LooksGood. Please email to stanleyhsu@asustor.com if any further suggestions. Thanks a lot. ### 2/5 — Впечатление *2024-03-20, version 2.5.5* Для специализированного приложения функциональность поразительно убогая. Помимо того, что воспроизведение прерывается без объяснения причины, невозможно ни продолжить с того же места, ни прокрутить ползунок к нужному времени. Даже в соцсетях плееры приятнее. ### 2/5 — Crash application TV OS 17.2 *2023-12-14, version 2.5.5* Hello, the application is unusable on Apple TV 4K under TVOS 17.2. When I connect to my server via the application and once connected, as soon as I change tabs on your application, the application is therefore impossible to go to my personal files. ### 1/5 — Crashes when you select a folder *2022-06-08, version 2.5.3* Doesn’t work on iPad anymore. When you click the folder that contains the video file it just closes. ### 1/5 — App on AppleTv in foreign language *2022-03-01, version 2.5.3* The app works great on my iPhone However, on the app my AppleTv, it’s in a another language (I believe German). The default language on the AppleTv is English (US) and there’s nothing in the app itself that allows me to change it to English ### 1/5 — Einfach nur lausig *2022-02-26, version 2.5.3* Mehr gibt es nicht mehr zu sagen. ### 1/5 — Nicht nutzbar *2022-01-01, version 2.5.3* Man kann sich nur ein Foto anzeigen lassen, dann friert die App ein und man kann nichts mehr machen. 0 Punkte dafür ### 3/5 — Lack of features *2021-10-29, version 2.5.3* I am using Apple TV version and find these features missing: - player can not fast and back forward - missing airplay support to audio - can’t select subtitle file - missing audio offset feature - no categories for year, genre, actor and etc ### 1/5 — Stuck in German, No Option/Setting to Change *2021-10-25, version 2.5.3* Not sure why, but was following Asustor’s instructions on how to setup this app so I could stream media to my AppleTV. Got it installed and immediately it comes up all in German. Nothing else in my setup is in any language but English. I laboriously used Google translate to navigate and set up the server which seems to work, but I was hoping after I got it set up it would have some sort of advanced settings menu somewhere to change. I get logged into my NAS and find “Settings,” but it’s just for the server connection. This app is crude and overall doesn’t seem to do anything any more advanced and better NAS interface app could do; and at least those don’t spontaneously change language for no good reason and have no way to change back. ### 1/5 — App crashes more often after update *2021-05-03, version 2.5.1* After updating to the newest version 2.5/2.5.1, it crashes much more often than before. ### 1/5 — Unnötige App *2020-10-07, version 2.4.5* App hängt sich dauernd auf. Das Handling ist nicht zeitgemäß. Eigentlich hätte diese App nicht einmal diesen Stern verdient. ### 3/5 — What the heck *2020-05-12, version 2.4.5* When i try to use it says to update to the latest app but this is the latest app . How about at least updating the app so that it works ### 3/5 — 如何搭配VR眼鏡使用啊？ *2020-01-31, version 2.4.5* 如題 ### 1/5 — Pretty useless app *2019-10-30, version 2.4.5* I finally get the settings on my AS5202T set and can access the videos on my NAS and Asustor updates this app and makes it so I can no longer use it, because my iPad isn't compatible with iOS 13. not right. ### 2/5 — Auto search U/S *2019-09-12, version 2.4.5* Since a few update the app wont see my NAS. Have to manually input IP. Plus it doesnt read half the files that VLC can so basically we dont use AIvideo anymore... ### 1/5 — 會閃退 *2019-06-02, version 2.4.5* ios8.3會閃退，完全無法使用，請更新 ## Most critical reviews (10 lowest-rated) ### 1/5 — よくわからない *2025-08-25, version 3.0.2* nasにある動画をcromecastでテレビにミラーリングできない。 ### 1/5 — Poorly designed *2025-03-02, version 3.0.0* 1. Developed by part-timers with zero UIX knowledge. 2. No collection of movies and TV shows. Imagine looking for an episode of a TV series. 3. Can't even sort names alphabetically. 4. 1 star because there is no zero star ### 1/5 — A waste of time *2025-02-10, version 3.0.0* No documentation on configuration of LooksGood ports and couldn’t access videos on NAS on LAN. ### 1/5 — 0 videos, 0 movies…from my nas, useless app . *2025-01-11, version 2.5.5* Nothing in this app. It doesn’t show any movies or videos, clips on my nas. ### 1/5 — Very poor *2025-01-09, version 2.5.5* More or less completely unusable. ### 1/5 — not ready for prime time *2024-01-30, version 2.5.5* Barely worked on TVos 17.2. Under 17.3 just quits with almost any operation you attempt ### 1/5 — No connection *2022-10-23, version 2.5.3* No connection. I should have both Software actually. But i have: Looksgood and AiVideo is the last Version. No Autodetection of my Asustor Nimbus. AiMusic is working on my Phone! ### 1/5 — 無法登入使用 *2022-10-12, version 2.5.3* 登入時跳出AiVideos與Looksgood 需更新至最新版。已確認更新，但還是無法使用。 ### 1/5 — Needs an update for iOS 16 *2022-10-04, version 2.5.3* The app no longer works when you login into your Nas with the right credentials. Keeps asking to update the app and Looksgood when they are already at their latest version. Hope Asustor fixes this soon. ### 1/5 — Nul *2022-08-06, version 2.5.3* Impossible de lire les vidéos malgré une bonne connexion internet ## Most praised reviews (10 highest-rated) ### 5/5 — Good enough *2017-06-26, version 2.2.27* Easy to use ### 5/5 — Nice *2017-06-26, version 2.2.27* Nice ### 5/5 — Great!!! *2017-06-09, version 2.2.27* Easy to use!!! ### 5/5 — 操作順手多了 *2016-05-02, version 2.0.0.160426* 操作順手多了, 而且搭配電視棒，可以錄電視節目，好用！ ### 5/5 — 還ok *2016-02-20, version 1.0.1* 還ok,但點有時會閃退. ### 5/5 — 可支援中文外掛字幕 *2015-12-31, version 1.0.1* 很好的APP，可支援 srt、ass、ssa 格式的中文外掛字幕 (只限於 UTF8 編碼)。 ### 5/5 — Good App *2015-11-27, version 1.0.1* Good video and photo viewer! ### 4/5 — iPad mini 6 resolution *2024-10-25* Hi, any chance you can fix resolution issues for iPad mini 6? I have huge black lines on both sides when watching videos horizontally Thanks **Developer response:** Hello, We're developing and testing new version of AiVideos which is better compatible with new iOS versions. While the app is completed testing, we will release the new app version to App Store. Please email to stanleyhsu@asustor.com if any further suggestions or problem. Thanks a lot, and sorry for the inconvenience. ### 4/5 — Room to Improve *2020-03-01, version 2.4.5* Function as described but requires a few rounds of trial and error before getting it work. No doubt why it is getting one star rating, the App UI and the straightforward instructions should be reviewed and assume not users are tech savvy. ### 4/5 — 無法登入 *2017-12-16, version 2.3.17* 蘋果手機無法登入使用 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*