# Ajax Security System — user reviews > 668 indexed App Store user reviews of Ajax Security System by Ajax Systems Inc, rated 4.40/5 from 268 ratings. - Source: https://appshunter.io/ios/app/ajax-security-system/id1063166247/reviews - App overview in markdown: https://appshunter.io/ios/app/ajax-security-system/id1063166247.md - Rating breakdown: 5★ 199 · 4★ 24 · 3★ 11 · 2★ 9 · 1★ 25 ## What do users think of Ajax Security System? Overall sentiment: positive **Pros** - 🚀 Reliable system - 👍 Easy to use app - 🔒 Comprehensive security - 💡 Convenient remote control - 🚀 Stable and functional **Cons** - 🐛 App freezes and crashes - 👎 Constant updates - 👎 Limited customization options - 👎 Compatibility issues with iPad - 👎 Buggy notifications **Commonly reported bugs** - App freezing when accessing notifications - Geofencing not working as expected - Delayed response when arming/disarming - Accidental panic button triggers - Connectivity issues after WiFi changes **Most requested features** - Ability to schedule night mode - More sound options for door chimes - Improved iPad app experience - Siri/HomeKit integration - Customizable alarm volume and notifications ## Newest reviews (18 of 668) ### 2/5 — El sistema es excelente, la app no *2026-08-24, version 3.54* Llevo tiempo con Ajax y quiero dejar clara una cosa antes de nada: el hardware y el sistema de seguridad funcionan muy bien. Los sensores son fiables, el historial de eventos es completo, el vídeo en directo responde, la gestión de usuarios y permisos está bien resuelta, y avisa del estado de baterías y conectividad de cada dispositivo. Armar la alarma es un solo toque, los avisos críticos suenan aunque tengas el móvil silenciado, y el sistema sigue operativo si se cae internet. Todo eso está bien hecho. Mi problema es la app de iOS, y por eso puntúo con un 2. Primero, no parece una app de iOS. La navegación es claramente Material Design, un puerto de Android con el que convives pero que nunca se siente en casa dentro del sistema. Segundo, y más grave: ignora prácticamente todo lo que iOS ofrece. No hay widgets de pantalla de inicio ni de bloqueo, así que para ver si la alarma está armada tienes que abrir la app. No hay Live Activities ni Dynamic Island durante el armado. No hay atajos de Siri, lo que impide cualquier automatización propia. No hay geofencing. No hay Face ID ni Touch ID para desarmar. Las notificaciones llegan, pero sin acciones rápidas: cada aviso obliga a abrir la app. Tampoco hay soporte para el Botón de Acción, Centro de Control ni CarPlay, ni versión nativa para iPad. Respeta el modo oscuro y la traducción al español es correcta, pero ahí se acaba la adaptación a la plataforma. Tercero: es un sistema cerrado. Sin HomeKit y sin integración con Home Assistant, Ajax se queda aislado del resto de la casa. No puedes hacer que armar la alarma apague las luces o baje las persianas, ni consultar el estado desde la app Casa junto a todo lo demás. En un producto de esta gama y este precio, esperas que la app esté a la altura del hardware. Aquí no lo está: cumple, pero no aprovecha nada de la plataforma. Si Ajax añadiera widgets, atajos de Siri y HomeKit o Matter, subiría a 4 sin dudarlo. ### 4/5 — Good App with few details missing *2026-08-05, version 3.53* The app is very well organized, easy and with a lot of features. There is still one shot missing for the video wall , people with more than 20-30 cameras have problems with rearranging. There is no option for that and it’s a problem . Hope they will add it soon as an option . ### 4/5 — Réorganisation des appareils à améliorer *2026-08-04, version 3.53* Rien à redire sur le matériel ni sur son intégration. Dommage qu’il n’y ait pas de fonction permettant de réorganiser les appareils : ils apparaissent dans l’ordre d’installation. Cette fonction, pourtant très courante et basique, mériterait d’être ajoutée. ### 3/5 — Fallo de una cámara *2026-08-04, version 3.53* No sé si tiene relación pero no es normal. ### 3/5 — Too many updates *2026-07-17, version 3.52* All good, bun every time I open the app, there is an update available and I have to take an update. This is too much, too many updates!!!!! Usually when I open the app, I have to arm/ disarm/ shut down the alarm, and this is annoying becouse the update slow the operations. Please do something about this!!!!!! This is the reason I look forward to replace the Ajax sistem on my house. ### 4/5 — Migliorabile il rilevatore a tenda *2026-07-16, version 3.52* Il sistema è molto intuitivo e pratico da usare. Nel mio caso l’unico piccolo intervento migliorativo potrebbe riguardare il sensore a tenda. Il mio installatore per motivi continenti ha dovuto installare il sensore a circa 2 metri di altezza per coprire l’intera zona di interesse e, nonostante il sensore preveda la possibilità di escludere il rilevamento di animali, questa opzione funzionerebbe solo se il sensore fosse posizionato più in basso, (mi sembra al massimo 1 metro) il che mi costringe a ricordarmi di disinserire l’allarme ogni volta che il mio cane di taglia media (15 kg) esce in giardino. Spero che in futuro questa opzione possa essere implementata con installazioni più in alto. ### 5/5 — Ev *2026-07-16, version 3.52* Evim için kullanıyorum. Kullanımı çok rahat, güvenilir. Sonradan eksik olan bölümler için sensör aldım ve kurulumunu rahatça yaptım. ### 3/5 — Cada vez más lenta *2026-07-12, version 3.51* Esta aplicación funciona bien, pero cada vez es más lenta en abrir instalada en IPhone. ### 4/5 — Carplay Please!! *2026-07-12, version 3.51* Great app, really works well. Just need a carplay option. I open my garage and arm as I leave, disarm as I arrive. Carplay would be fantastic. ### 5/5 — App veramente ottima *2026-07-11, version 3.51* In continua evoluzione la uso da anni e onestamente ne sono veramente soddisfatto. È un sistema che si muove a 360 gradi, se posso vorrei chiedervi una cosa, sarà possibile un giorno integrare nei sistemi perimetrali di una casa interni ed esterni, una funzione che imposti con l’orario dove una volta armato l’allarme quel preciso sensore si disattiva e si riattiva in base all’orario che uno inserisce in app? Pensateci può essere comodo ### 4/5 — Muy buena compañía *2026-07-02, version 3.51* Muy eficaces, y profesionales. ### 5/5 — Fiabilidad *2026-07-02, version 3.51* Funciona siempre perfecto, muy estable el sistema. ### 5/5 — KULLANIŞLI *2026-07-02, version 3.51* DÜKKANİMDA KULLANİYORUM GUVENLİ VE HİZLİ ERİSİM ### 4/5 — Four stars only - No iPad version. *2026-06-30, version 3.50* Well thought out, fluid and fantastic, but why no iPad version ? ### 5/5 — My Family *2026-06-29, version 3.50* I feel safe knowing that this camera system has captured thieves in the past without issue. Clear camera footage ensured their smiles were captured for their future mugshot. I sleep knowing my family is safe and secure within the boundaries that the Ajax home system intelligently sets to protect us. No issues I can report with confidence. Sometimes the system works a bit too well, alerting me to someone who's outside when I’m taking out the trash at night: “Hey it’s just me, chill out.” The Ajax system NEVER sleeps and never will. Best investment I have made by far. The app is the cherry on the cake, making my family's experience even more profound through seamless app integration across all devices. On one control panel. Should I mention there is a panic button as an extra? Yes. ### 2/5 — Creating account *2026-06-29, version 3.50* Keeps on saying something went wrong, please try again later when trying to create an account ### 2/5 — Sacma bir guncelleme bildirimi var surekli *2026-06-27, version 3.50* Hergun guncelleme mi olur. Guncellemelerde de degisen cok birsey yok. Ne zaman alarm acip kapatacak olsam guncelleme var. ### 5/5 — Excelente *2026-06-25, version 3.50* Es super intuitiva, fácil y rápida. La mejor alarma que he tenido y mejorando cada día, la video vigilancia y la alarma en la misma app es una experiencia maravillosa. ## Most critical reviews (10 lowest-rated) ### 1/5 — Videovigilància No en Local *2026-08-21, version 3.54* Molt malament Ajax i la seva suposada seguretat. És imposible la visualització de les càmeres sense xarxa d’internet, encara que estiguis connectat a la mateixa xarxa local que les càmeres. Una il·lògica total. Si tens un sabotatge i tallen la conexió de xarxa a Internet et quedes sense videovigilància i poder observar el teu entorn. ### 1/5 — Lost ability to remove user from my system *2026-08-09, version 3.53* All of a sudden we can’t remove a user from our system on either version 3.52 or 3.53. Tried on both our phones. ### 1/5 — Siri shortcuts or homekit *2026-06-23, version 3.50* Lightcore needs to support siri shortcuts or homekit, too many clicks to turn on a damn lamp, don’t tell me about security breach, it’s just little decorative lamp in corner, hackers are free to turn it on and off whenever they want, don’t care, i want to tell siri to turn on a lamp ### 1/5 — Widget *2026-05-20, version 3.48* No entiendo porque la app en android tiene un widget que va genial y en iOS no lo tiene. ### 1/5 — Isı ölçümlerine Sernaryon *2026-04-16, version 3.46* Her cihazda ısı ölçümü yapıyor. Bu ısı ölçümüyle ilgili senaryon eklenmiyor ### 1/5 — The app isn't working right now. *2026-04-08, version 3.45* The app is down at the moment ### 1/5 — Update *2026-03-31, version 3.45* Not another update. Again. Always updating. Nothing in background to update. But the moment you come to use it. It needs an update. Can I choose when to update it no. But as soon as I need to press arm when leaving the house it needs to update then. It’s really useful when this happens when it’s raining and I need to arm the house when I’m outside. It just gives me a warm feeling that I went wireless and can control it with my phone. Oh and power cuts help as well. Can’t wait to downgrade to old style hard wired system. Load of c*** ### 1/5 — Car play *2026-03-25, version 3.44* Para cuando la aplicación e. Car play? ### 1/5 — Stop pestering me to update the app *2026-03-20, version 3.44* Auto updates are enabled on +90% of iOS devices. Who thought it was a good idea to constantly pester users to update to the latest version? ### 1/5 — PTZ *2026-02-19, version 3.42* La aplicación en general siempre ha sido muy buena, el PTZ tenía un control magnifico pero desde la última actualización de hoy han dejado los controles del PTZ siendo una basura. Ya no es intuitivo ahora para manejar el PTZ tienes que abrir una pestaña aparte. Ya no puedes hacer zoom digital como antes al mover y aumentar si quieres hacer zoom digital tienes que cerrar la pestaña para poder hacerlo. Los parámetros preestablecidos eran más intuitivos antes ahora es una triste lista que no pilla tan a mano y no es tan rápido como antes. Muy muy mal, como no lo arreglen ha pasado de ser una aplicación con un control de 10 a ser una basura que no descargaría si no es porque mi alarma se basa en ella. ## Most praised reviews (10 highest-rated) ### 5/5 — Great system *2026-08-24, version 3.54* Great system we had it in our old house had it take out and reinstalled in our new bungalow ### 5/5 — Kullanışlı 👍 *2026-08-21, version 3.54* 7/24 kullanıyoruz gayet başarılı. ### 5/5 — Trustworthy *2026-08-20, version 3.54* 4 years without any problem on two locations. Not only looks great but works great. ### 5/5 — Widget *2026-08-18, version 3.53* Possible de développer un widget pour armement et désarmement ? Et un autre widget accès rapide aux caméras ### 5/5 — Drag n drop *2026-08-15, version 3.53* Please add drag and drop functionality to the main devices screen. When you have dozens of devices, it’s important to be able to sort and reorder the list. ### 5/5 — Funktion top *2026-08-09, version 3.53* Sowohl die Einrichtung, wie auch die App sind einfach, übersichtlich und gut. Ich verwalte den Betrieb und Zuhause in einer App und bin sehr zufrieden. ### 5/5 — Ajax *2026-08-05, version 3.53* Kablosuz alarm sistemleri içerisinde son yılların en iyisi Tasarım olarak çalışma performansı olarak çok iyi ### 5/5 — Brilliant *2026-08-04, version 3.53* Brilliant system. DIY installed in about 1.5hrs - emergency, as previous system packed up just prior to my holiday. Improvements - battery only doorbell cam and make cloud recording available to us DIY’ers as well please, not just through professional installers/companies. ### 5/5 — Mükemmel *2026-07-16, version 3.52* Gereksiz yere başka firmalarla çalışmayın kullanımı kurulumu çalışması çok pratik ve kafa rahat ### 5/5 — Destek *2026-07-16, version 3.52* Noseri teknoloji, adem bey keşiften kuruluma, kurulum sonrası hizmete her noktada çok büyük destek oldu. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*