# Akeed Delivery — user reviews > 48 indexed App Store user reviews of Akeed Delivery by Accelerated Trading and Technologies LLC, rated 2.60/5 from 228 ratings. - Source: https://appshunter.io/ios/app/akeed-delivery/id1377535151/reviews - App overview in markdown: https://appshunter.io/ios/app/akeed-delivery/id1377535151.md - Rating breakdown: 5★ 77 · 4★ 11 · 3★ 7 · 2★ 10 · 1★ 123 ## Newest reviews (12 of 48) ### 1/5 — Bad service *2020-10-24, version 1.61.3* I already complete 1 hour and the order still in restaurant. -0% ### 1/5 — Worst Service *2020-10-09, version 1.61.3* Waited for my food for more than 1 and half hours. Finally the food showed up past dinner time around 10:00 PM while ordered around 8:05 PM. Service has gone down hill considerably. ### 1/5 — Idea is good, implementation is terrible *2020-09-27, version 1.61.3* Food delivery is not new, akeed is not new. Good list of restaurants. The app is looks terrible, functions terrible (eg: can't search for a restaurant by part of its name of its not the first word, can't search by cuisine) the app feels like it was made in 2010 and never updated. It's such an ugly app and functions slow. Ordering has way too many steps. The whole app needs to be redesigned from the ground up. ### 1/5 — Very slow *2020-09-06, version 1.61.2* Food is ready at Resturant but driver took so much time than mentioned in the App to receive it!!! ### 1/5 — :). *2020-09-02, version 1.61.1* Stop with the wrong orders! ### 1/5 — Bad *2020-08-31, version 1.61.1* very bad app whenever I update my info it doesn’t update and u cant chat with them u can call and they don’t and u cant cancel an order talabt is way better ### 1/5 — Baaaad *2020-08-31, version 1.61.1* sometimes I feel like I want to kill the person who designed this app, It could happen of he showed up right in front of me ### 1/5 — Cold food ! *2020-08-27, version 1.61.0* The food arrived ice cold !!! Not even warm ### 1/5 — I order from green rice received missing order *2020-08-13, version 1.60.14* I ### 1/5 — Grocery shopping *2020-07-20, version 1.60.14* Worst customer service !!! ### 1/5 — Frozen bean *2020-07-08, version 1.60.14* I received my milk shake melted and it was all dripping water and it was not cold enough ### 1/5 — Review *2020-07-06, version 1.60.14* The app has some glitches, you can't know if your food had been picked up or not. The delivery take too long to arrive. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not deliver to Falaj Sham *2021-11-18, version 2.0.8* They don’t deliver to where I live in Falaj Sham. Uninstalled. ### 1/5 — تحديث *2021-07-15, version 2.0.4* اكيد عدلو نفسكم حدثو البرنامج بطريقه سهله قاىمة واضحه لحين من يدخل الزبون يقول اروح طلبات حتى لو يتاخرو عندكم خدمة التوصيل سريعه ولاكن التحديث الاخير مايساعد ابدا لازم تكون المطاعم يلي في المنطقه مواجه في الوجه ومن اسوي بحث مش تظهر ابدا وقبل في تحديث القديم كل شي واضح خلو المبرمج او صاحب الافكار يركزو في البرنامج زين ### 1/5 — Wrong order *2021-07-06, version 2.0.3* The order was not the same one i placed. It was missing some things. I tried to call and waited for costumer service but no one answered. I called the driver and he is answer was” it is jot my bad”. ### 1/5 — Bad service *2021-05-26, version 1.61.9* Extremely late in delivering the orders and the customer service is useless they never do the thing they said they are going to do like calling back the customer and when a customer call them back no one respond ### 1/5 — Bad service *2021-05-09, version 1.61.9* I placed order and the restaurant rejected and I lost my money as I prepaid for the order... after that tried to contact the customer service and no response from them too.... I would recommend my friends not to use this service ...really disappointed online platform ....atleast talabat people respond to your calls ... you should be more customer friendly . ### 1/5 — Don’t bother *2021-03-15, version 1.61.7* Delivery takes endless years!!! Akeed customer care never answer the phone calls. What a shameful app. ### 1/5 — Not responding to the complains *2021-03-15, version 1.61.7* So slow in delivery ### 1/5 — No support *2021-01-13, version 1.61.6* There support center is not great and if you ask for a refund you are lucky if someone reply even if restaurants failed to deliver/ they dont answer phone calls also ### 1/5 — السواق *2020-12-23, version 1.61.5* خدمة السواق الاجانب عندكم سيئة، من ناحية السرعة في التوصيل والتواصل مع صاحب الطلب. بالاضافة ان لا توجد خدمة للمراسلة الفورية لتتبع الطلب او الاستفسار لازم نتصل بالهاتف ### 1/5 — Incomplete Order *2020-10-26, version 1.61.3* Please asked your driver to check the items before the delivery. I ordered 2 and it came one. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2021-06-27, version 2.0.3* Liked the new app 😍😍😍 And the new features which came with it ### 5/5 — Favorite list feature *2020-06-28, version 1.60.14* It’s amazing app, I prefer using it all the time, yet if you may change the home page because it’s too crowded with different colors and pics and ADs and all, it would be good if it was more simple and organized. Also, I can’t get the point of making a favorite list, if I can’t easily add and access my favorite restaurants for example, or my regular order so i can place my order with I click of a button. The more free space for customers to be able to customize their home page and lists would be spectacular. Keep up the good work, Qout. ### 4/5 — Great app *2020-11-27, version 1.61.4* I was scared to use Akeed at first due to low ratings, but I thought to give it a try and support local oman business. The delivery turned out to be great and on time! However there was one problem. When the driver picked up my order from the store, the app never showed that it was on the way. When the order was delivered, the app still fails to show that it’s delivered. I was surprised to get a call from the delivery guy saying he’s downstairs. Its not as bad as being late, but it’s better to train drivers to use the app correctly and input when they picked up the order, delivered the order, and preferably have a map which shows live location of the driver. This will give customer peace of mind to know exactly where his order is. Good, but needs more work! I support local Omani business, but will not compromise on quality. Don’t let us down and please be better than Delivery Hero. ### 4/5 — Good *2020-09-06, version 1.61.2* Simple and efficient. I’d like it if the customer reviews sections would be present. It makes life easy. ### 4/5 — Very good service *2020-05-16, version 1.60.13* Very good. They are always on time. If there is any problems when called they respond. Allows you to pick the time of the delivery. ### 3/5 — Missing order *2020-11-25, version 1.61.4* Missed twice my order ### 3/5 — Great but *2019-11-12, version 1.50.1* Great app but I wish if they add fracking feature..so we can know where the driver has reached.. ### 2/5 — Delivery *2021-02-06, version 1.61.6* The delivery takes a lot of time and the Driver goes to one then one place so he came a late and the food is cold I just started to use this app for the offers but I don’t think I will use it again ### 2/5 — Password change *2020-12-10, version 1.61.5* How to change password? Also app needs improvement to stay in market. ### 2/5 — You never answer calls, delivery is late too late *2020-07-21, version 1.60.14* Please answer calls and and make sure to deliver faster --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*