# AKG Headphones — user reviews

> 157 indexed App Store user reviews of AKG Headphones by Harman International Industries, rated 3.20/5 from 113 ratings.

- Source: https://appshunter.io/ios/app/akg-headphones/id1190188297/reviews
- App overview in markdown: https://appshunter.io/ios/app/akg-headphones/id1190188297.md
- Rating breakdown: 5★ 50 · 4★ 10 · 3★ 2 · 2★ 9 · 1★ 42

## What do users think of AKG Headphones?

Overall sentiment: negative

**Pros**

- 🎚️ Comprehensive 10-band equalizer with real-time adjustments
- 🔋 Battery level monitoring on supported devices
- ⚙️ Multiple customization options for supported models
- 📱 Successfully connects to compatible headphones instantly
- 🎵 Sound quality enhancement through EQ settings
- 🔧 Firmware update capability for compatible devices

**Cons**

- 🐛 Persistent connection failures despite Bluetooth pairing
- 📦 Extremely limited device model support
- 🔌 Stuck on connection screen even when headphones are paired
- 📉 Recent updates decreased maximum volume output significantly
- ⏱️ Slow connection establishment (takes hours sometimes)
- 🎛️ Difficult to use EQ interface with precision controls
- 🚫 Inconsistent app recognition of connected devices
- ⚠️ Firmware updates causing device malfunction
- 🔄 Frequent reconnection required to maintain functionality
- 🌐 Poor cross-platform compatibility (iOS/Android/macOS issues)
- 📱 iOS 16 compatibility issues causing widespread failures
- 💬 Inability to customize or disable built-in gestures

**Commonly reported bugs**

- App fails to recognize connected headphones
- Connection screen freezes indefinitely
- App crashes on launch after updates
- iOS 16 compatibility broken
- Bluetooth connection not detected despite active pairing
- App stuck on Bluetooth connection page
- Manual connection troubleshooting ineffective
- Connection takes excessive time (1+ hours)
- App doesn't work on older iOS versions
- Firmware update bricked headphones
- Static noise during silence
- EQ control dots not displaying
- App crashes on iPhone 8 and older models
- App fails to open on iOS
- Connection issues on both iOS and Android
- Bluetooth connectivity regression in recent updates
- Volume decreased significantly after app update

**Most requested features**

- Support for K361-BT headphones
- Support for N60/N60NC headphones
- Support for Y500 wireless headphones
- Support for Y100 headphones
- Support for K371-BT headphones
- Support for N400 headphones on all platforms
- Customizable gesture controls
- Pre-programmed EQ presets
- Hearing balance adjustment for individual ears
- Apple Watch app with full functionality
- MacBook Pro compatibility
- Numeric input boxes for precise EQ adjustments
- Maximum volume output options
- Optional settings for true maximum volume delivery

## Newest reviews (14 of 157)

### 2/5 — N5 issue

*2025-12-24*

Great sound. Own twenty earphones - yep. At arguably the top - great soundstage - almost beats DenonPerl Pro. Not top of the class NC but above average, disappointing big is it forgets my default setting half the time for NC requiring me to reinsert and take out the buds 😡very very out of all of them irritating -the most irritating bug…

### 2/5 — Great hardware bad software

*2025-10-12*

It’s incredible how in 2025 we are inhibited from mapping the controls on either earbud how we would want. You would think you can control ANC and playback on one ear bud if both are not in use  but it’s simply impossible

### 4/5 — 良い!

*2025-06-18*

ヘッドホン本体の話にはなるけど、時々ペアリング切れるのがダルい。
でもアプリに文句は今のところ無し!

### 2/5 — 気になるところが、、、

*2025-05-25*

ファームウェアのアップデートのために入れましたが、イコライザーの調整等もできます。
が、これを入れた途端に他のアプリの動作が不安定になりました。なぜかbluetoothを切ると回復するという状況なのでかなり不便に感じます。

### 3/5 — akg n9 동글 전화통화 안되는 문제

*2025-03-14*

문제
akg n9 에서 블루투스 연결되어 있고 동글을 연결하여 동글로 선택되어 사용중인 경우에
전화를 걸거나 받으면 반응이 없습니다. 

상황
아이폰전화앱에서는 동글을 사용중이고
akg앱에서는 블루투스로 강제연결되어 있습니다 (표시는 동글이지만 헤드폰은 블투로 연결되어 있음)

현재해결책
1. 동글을 사용중이더라도 전화할때는 아이폰전화앱에서 블투를 선택해야 함
2. 블루연결을 지우고 동글로만 사용해야 함

근본적 해결책
동글로 사용중이면 전화중에도 akg앱에서 동글로 연결시켜주어야 함.

### 2/5 — 改善希望

*2025-01-13*

N5 hybridで使用してます。
なぜか音源によって音が歪むことがあります。personi-fiをオンにすると改善しますが、オフの時は顕在化します。
また、これはアプリと関係があるかわかりませんが、ドングルを使った時に右か左に音が偏ります。ドングルを何度か指し直せば改善しますが…直せるなら治して欲しいです

### 2/5 — 음소리가 작음

*2024-10-18*

음소리가 작아서 좀 더 많이 아쉬움

### 1/5 — Max spl has dropped significantly

*2024-02-24*

The latest update has decreased the max spl significantly. I’ve changed nothing in the phone settings. The old version was much better. It also takes longer to connect the headphones to the app.

### 1/5 — Huge Missed Opportunity

*2024-02-18*

The AKG K371-BT are some of the best tuned (to the Harman target) closed-back headphones you can get not just for $150 but period. However, the Bluetooth model doesn’t seem to be compatible with this app. This is really sad because these are so good. I plan to mostly use these with the XLR port instead anyway, though.

### 2/5 — Fix your app

*2024-01-25*

Earbuds I got are great. The app is not though. I’ve been having issues getting the application to recognize the earbuds. Even when my phone is connected to them, the app doesn’t recognize them.

### 2/5 — イコライザーがオンにならない

*2023-11-28*

アプリを起動しておかないとイコライザーがオンになりません、不具合がないか確認しましたが一向に治らないです

### 1/5 — 不支持旧版？

*2023-11-04*

吗

### 1/5 — Y600NC

*2023-10-23*

This app do not connect with my Y600NC most of the time, and when it does there don’t seem to have much functions. When the it does there is not much function: Smart Ambient, smart start/stop function, auto off and an equalizer.

### 1/5 — 为什么不支持k371bt

*2023-07-30*

真垃圾

## Most critical reviews (10 lowest-rated)

### 1/5 — Melhor Som do Mundo Ótimo Aplicativo mas pessima qualidade case e borrachinhas!

*2026-05-24*

O som é de extrema qualidade possuindo um refinamento musical de primeiríssima linha. Em relação a sonoridade é um dos melhores in-ears tws do mundo - se não for o melhor. Todavia, as borrachinhas de vedação são medíocres. Chega a ser irritante ter um fone musical e perfeito mas com acabamento da case e das borrachinhas de pessima qualidade. Por sua vez, o aplicativo é eficaz e possui todos os recursos de que precisamos. Tomara que o grupo Harmann se preocupe não só com a qualidade do som mas da parte física com fones de material plástico e borrachinhas de material também premium. Só não devolvi o AKG N5 e o AKG N9 por causa da excepcional qualidade do áudio. As musicas soam simplesmente perfeitas. Por isto, 1 estrela pelo pessimo material da case e da borrachinhas. Já o Aplicativo e a qualidade sonora merecem mais do 5 estrelas

### 1/5 — ios 앱 버그 업뎃안하냐

*2026-04-04*

버그 리포팅 안보냐.. N9 기기전원끄면 설정값(personi fi, 낮은볼륨 다이내믹 EQ) 날아가자나
빨리좀 고쳐줘

### 1/5 — Sometimes it works…

*2026-01-09*

When it works it’s great but often the most useful options are just not available, app seems to try and fail to communicate with buds.

I use AKG tech in my job and the brand used to be a sign of quality. This is not the case here.

Buds sound great but so do many others.

### 1/5 — App sucks for n60

*2025-12-27, version 3.4.3*

N60 headphones are still working great!!  Too bad the app still doesn’t recognize them so that sucks. So what other app can we use with the n60?

### 1/5 — アプリからサポートに繋がらない

*2025-07-31*

買ったヘッドホンが初期不良の可能性があったから、アプリから問い合わせようとしたら、繋がってない。
AKGはもう買わない。

### 1/5 — MAIOR ABRANGÊNCIA

*2025-03-30*

O app deveria funcionar com mais fones bluetooth como os K361 e o K371.

### 1/5 — Really only two models!

*2025-02-25, version 3.4.3*

I own the N60 headphones. Great headphones, too bad AKG fails to support these with an app!

### 1/5 — Cannot connect via app

*2024-08-01, version 3.3.16*

Something must be wrong with the current version of the app, normally these work fine. But the current app doesn’t connect and it’s an issue both for IOS and Android. Manual connect won’t work either no matter what trouble shooting process I try per the manual.

### 1/5 — 故障が多い。

*2024-07-18*

買って数日で左側のイヤホンから音が聴こえなくなりAKGに修理に出してからしばらくしたらまた左側のイヤホンから音が出なくなり、2回目のコンビニでの
宅配便手配。

流石親会社が技術力の全く無いＫ国のS企業だな、期待は裏切らないよな。

### 1/5 — Max volume is now decreased significantly:(

*2024-03-15*

The power that the AKG N400NC can deliver is the only reason I still use these headphones. Now, with this latest app update, the maximum volume has decreased significantly. Please revert back to those changes, as now these headphones have become just regular cheap headphones rather than being AKG. Please  revert back to how the sound reacted to the EQ in previous version. Once more, the impressive maximum volume these headphones delivered with the previous version of the app is the only reason I still used them, despite all the other issues the app and headphones have. Now, I literally have no reason left to use this app and thus these earbuds. At least provide some optional setting that would allow for truly maximum volume output, if you don't want to make it the default.

## Most praised reviews (10 highest-rated)

### 5/5 — Muito bom

*2026-07-21*

Top demais

### 5/5 — Crazy effect

*2026-01-17*

The people who said that useless don’t have good ear because me I noticed big changes with the equaliser and the customisation is crazy good

### 5/5 — Personi-Fi e Low Volume EQ

*2025-12-14*

O app faz o que precisa, mas quando desligo meu N9 Hybrid, o aplicativo perde a configuração do Personi-Fi e desativa sempre o Low Volume Dinamic EQ, então sempre tenho que ativar manualmente.

### 5/5 — Plenty of features

*2025-08-07*

Not many new reviews on this and it looks like a lot has changed, this seems like a decent app with good features. Probably use it a few times then leave the settings alone

### 5/5 — K361-BT

*2025-04-07*

please add K361-BT

### 5/5 — Hardware

*2024-10-12*

Das was AKG hier zusammengestellt hat, ist aller Ehren wert. App hat viele Funktionen und Einstellmöglichkeiten, auch die Kopfhörer sind in der Musikwiedergabe angenehm anpassbar. 
Top!

### 5/5 — Great Headphones!

*2023-04-02*

These 600nc headphones are awesome! Sound great for my iPhone 12. Comfortable and easy to use. The app eq works great.

### 5/5 — App has been updated to work with iOS16.

*2022-09-21*

This app had stopped working thru all the iOS16 betas and then still didn’t work even when the official release of iOS16 was out. I honestly wasn’t expecting it to be fixed since the app hadn’t been updated in 2 years, but to my surprise it has just been updated. I’m glad it works again and unrelated but I really enjoy the N400NC, especially with a little EQ. They absolutely blow the AirPods Pro out of the water in terms of sound quality.

### 5/5 — iOS16 対応早い

*2022-09-16*

Y600NC/N400NC TWSで使用しています。
昨日、修理から戻ったiPhone にてiOSのアップデート後アプリ接続ができなくなりました。
サポートに連絡したところメーカーでも確認しているがiOS側の対応待ちだと連絡を頂きました。
その後、時差のレベルでアップデートが可能になり問題なく接続出来ました！
さすがハーマン/AKGといった次第です。

### 5/5 — does the job

*2021-12-27*

paired with my new buds instantly and let me mess with them in a bunch of cool ways, including a 10 bar equalizer

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
