# Akia — Guest Relationship Management

> AI-powered guest journey platform for hospitality businesses. (iPhone/iPad app by The Akia Syndicate.)

- Source: https://appshunter.io/ios/app/akia/id1439028977 (this page in markdown: same URL + `.md`)
- Developer: [The Akia Syndicate](https://appshunter.io/developer/655333424)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.80/5 from 20 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 42 MB
- Languages: American English
- Released: 2018-10-19
- Data updated: 2026-07-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/akia/id1439028977/reviews.md

## What is Akia?

Akia is the leading AI-powered guest journey platform designed to streamline operations and elevate guest satisfaction – through advanced automation, messaging, mobile check-in, digital surveys, F&B menus, arrival guides, marketing, VoIP, and much more. All this is accomplished through Mini Apps: a personalized mobile experience that doesn’t require developers or downloads. Akia helps hospitality businesses deliver exceptional guest experiences.

## Key features

- AI-powered guest journey platform
- Automated operations
- Guest satisfaction enhancement
- Mobile check-in
- Digital surveys and menus
- Personalized mobile experiences

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/akia/id1439028977/reviews.md

### 5/5 — GAME CHANGER!!

*2024-01-19*

The Akia App is amazing! Super helpful and convenient when I’m OOO. It’s almost like I hired another employee! I LOVE IT!!! Really a game changer!

### 5/5 — Life changing

*2024-01-19*

Akia has transformed the way I run my business. The mobile app is so helpful while I’m out in the field. Can’t imagine life without Akia!

### 5/5 — Really good chat experience

*2023-04-06*

I haven’t found another company with this good of an app. My guests love how responsive I am!

### 5/5 — Greatest messaging app ever!

*2020-02-21*

As title

## Frequently asked questions about Akia

### What is Akia?

Akia is an AI-powered guest journey platform designed to help hospitality businesses streamline operations and improve guest satisfaction through automation and personalized mobile experiences.

### Does Akia require app downloads for guests?

No, Akia provides a personalized mobile experience through Mini Apps that do not require guests to download separate applications.

### What kind of features does Akia offer for guest engagement?

Akia offers features such as mobile check-in, digital surveys, F&B menus, arrival guides, marketing tools, and VoIP to enhance guest engagement.

### What is the rating and user feedback for Akia?

Akia has a high rating of 4.8 stars from 20 ratings, indicating positive user sentiment regarding its functionality and impact on guest satisfaction.

### On which devices can Akia be used?

Akia is supported on iPhones, iPads, and iPods, making it accessible to a wide range of users within the Apple ecosystem.

### How often is Akia updated?

The latest version of Akia is 5.15.11, and it was last updated on March 21, 2026, suggesting a commitment to ongoing development and improvements.

### Is Akia suitable for businesses of all sizes?

While not explicitly stated, the comprehensive features and AI-powered automation suggest Akia is designed to benefit businesses looking to scale their guest service operations effectively.

### Does Akia have ads?

Akia does not contain advertisements, as indicated by the 'hasAds' flag being false.

## Version history (last 5 releases)

### 6.0.8 — 2026-07-10

Added Ask Akia to mobile app, redesigned mobile app.

### 5.15.11 — 2026-03-21

Improved reliability of real-time updates
Preemptive security updates

### 5.15.6 — 2026-01-10

Fixed errors with native date and time inputs

### 5.15.4 — 2025-11-04

Fixed Date Picker issues

### 5.15.3 — 2025-10-24

Fixed notifications

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## More apps by The Akia Syndicate

- [Dialer by Akia](https://appshunter.io/ios/app/dialer-by-akia/id6760871370)

All apps by The Akia Syndicate: https://appshunter.io/developer/655333424

## Related topics

[akia](https://appshunter.io/ios/topics/akia) · [the akia syndicate](https://appshunter.io/ios/topics/the-akia-syndicate) · [onetap visitor](https://appshunter.io/ios/topics/onetap-visitor) · [csc station guest experience](https://appshunter.io/ios/topics/csc-station-guest-experience) · [hyatt exclusive](https://appshunter.io/ios/topics/hyatt-exclusive)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*