# Akixi — Display real-time call stats

> Real-time call center performance monitoring and reporting for managers. (iPhone/iPad app by Akixi Limited.)

- Source: https://appshunter.io/ios/app/akixi/id1289659097 (this page in markdown: same URL + `.md`)
- Developer: [Akixi Limited](https://appshunter.io/developer/1289659096)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 3 MB
- Languages: American English
- Released: 2018-01-08
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/akixi/id1289659097/reviews.md

## What is Akixi?

Welcome to Insights – the ultimate companion for call center managers and supervisors! Insights revolutionizes the way informal call centers operate by offering real-time visibility into customer engagement performance. Seamlessly linking to our comprehensive call insights and call center reporting platform, this app empowers managers to stay informed and in control, all at their fingertips.

With Insights, supervisors can monitor and manage agents and call queues in real time, ensuring optimal efficiency and exceptional customer service. The app provides a suite of real-time reports, including extension and agent reports, and wallboards. What sets Insights apart is its mobile-friendly interface, enabling users to receive push notifications for immediate updates on service levels. This feature allows managers to stay on top of customer experience metrics without being tied to their reporting client constantly.

Designed for convenience and efficiency, Insights streamlines the way call center's operate, providing managers with the tools they need to make informed decisions on the go. Experience real-time insights and take control of your call center's performance with Insights – your window into enhanced customer engagement.

- Insights
- Call Center management
- Real-time reporting
- Customer engagement
- Supervisory control
- Mobile-friendly
- Performance metrics
- Agent monitoring
- Service level notifications
- Customer experience tracking

## Key features

- Real-time call stats
- Agent and call queue monitoring
- Real-time reports
- Push notifications for service levels
- Mobile-friendly interface
- Customer engagement tracking

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/akixi/id1289659097/reviews.md

### 1/5 — Crashes

*2025-08-19, version 1.4.1*

Was good but continuously crashes now

### 5/5 — Very helpful app

*2019-12-11*

My iPhone used ICloud account support for the free app

### 5/5 — Stats at your fingertips

*2018-06-21, version 1.0.0*

Allows me the flexibility to monitor my teams while I’m out and about.

### 5/5 — Akixi Wallboard

*2018-01-18, version 1.0.0*

A MUST have app. Neat, simple and easy to monitor your telephony system business statistics on the move.

## Frequently asked questions about Akixi

### What is Akixi?

Akixi is a business application designed to provide call center managers with real-time visibility into customer engagement performance. It allows supervisors to monitor agents and call queues, access reports, and receive important notifications.

### Is Akixi free to use?

Yes, Akixi is available for free. The application itself does not require any payment to download or use its core features.

### What devices does Akixi support?

Akixi is compatible with iPhone, iPad, and iPod devices. It is designed for mobile use on Apple's iOS platform.

### How often is Akixi updated?

The latest version of Akixi is 1.4.1, and it was last updated on May 16, 2025. This indicates a commitment to regular updates and improvements.

### What kind of reports can I access with Akixi?

Akixi provides a suite of real-time reports, including extension reports and agent reports. It also offers wallboard views for at-a-glance performance metrics.

### Can Akixi notify me about service levels?

Yes, Akixi offers push notifications for immediate updates on service levels. This feature ensures managers are promptly informed about critical performance indicators.

### What is the age rating for Akixi?

Akixi has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content is generally appropriate for young children.

### Does Akixi have advertisements?

No, Akixi does not contain advertisements. As a free application, it focuses on providing a clean and uninterrupted user experience for call center management.

## Version history (last 5 releases)

### 1.4.1 — 2025-05-16

- Branding updates.
- Security updates.

### 1.4.0 — 2024-01-15

Branding refresh, Custom branding, Enablement of Push Notifications, Vulnerability and Performance updates

### 1.3.2 — 2021-06-02

Stability and performance updates.

### 1.3.1 — 2020-03-26

Fixed a bug where a request to log-in an agent was rejected incorrectly.

### 1.3.0 — 2020-01-31

New icons to reflect Akixi 2.0 user interface web-based version.
Support dark and light themes.
Swiping functionality between reports.

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## Related topics

[pbxdom call analytics](https://appshunter.io/ios/topics/pbxdom-call-analytics)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*