# Akshayakalpa Organic Milk — user reviews > 32 indexed App Store user reviews of Akshayakalpa Organic Milk by Akshayakalpa Farms and Foods Private Limited, rated 3.50/5 from 29 ratings. - Source: https://appshunter.io/ios/app/akshayakalpa-organic-milk/id1490258061/reviews - App overview in markdown: https://appshunter.io/ios/app/akshayakalpa-organic-milk/id1490258061.md - Rating breakdown: 5★ 15 · 4★ 2 · 3★ 1 · 2★ 4 · 1★ 7 ## Newest reviews (11 of 32) ### 2/5 — New version is less user friendly *2024-07-03* App user experience . Previous version was good . App version 5 which has different UX made things worse . If I need add 500 ml milk to cart , I need to do two clicks . Previously it’s one click . If I need to but 500 mL curd ( there is no 1000 mL curd) , it will go another page and you need add there . All these flows good in past with one click . New version you made user experience worst. Why change user friendly version to worst by doing an upgrade ?? **Developer response:** Dear Patron, Thank you for sharing your feedback on the recent app update. We apologize for the inconvenience the new version has caused you. We understand that the additional clicks required to add items to your cart have made the user experience less efficient compared to the previous version. We will forward your concerns to our development team and work on making the necessary adjustments to ensure that the app is as user-friendly as possible. Our goal with the update was to enhance the app’s overall functionality, but we clearly see that some changes have had the opposite effect. ### 2/5 — App crashing post update in iPhone 15 pro max *2024-06-08* App is crashing post update. Pls fix it, unable to recharge. **Developer response:** Dear Khiremath,We sincerely apologize for the unpleasant experience you have encountered with our app. Our team is actively working to resolve the issue. We kindly request your patience as we address this matter promptly. Please feel free to reach out to us at support@akshayakalpa.org for any further assistance needed. ### 1/5 — App is a piece of crap! *2024-01-13* Does not store address correctly and if you delete your account to try again it says you have to use a new mobile number. This not give me any confidence about the quality of their products. When I tried to order using a different mobile number, the payment failed, but instead of crediting the amount back to my bank account, they credited to the app wallet! You can keep the amount - I will never order from you again and will spread the word to my friends, family and colleagues **Developer response:** We regret the inconvenience caused to you, we certainly understand your concern. Please DM your contact number or do feel free to reach out to us at the contact details mentioned below. support@akshayakalpa.org or 9535388122 or click the WhatsApp link: https://bit.ly/3Acs3D1, we would be happy to help you ### 4/5 — Buggy app resulting in wrong deliveries; apathetic customer service *2023-10-28* Update: Akshayakalpa took corrective action quickly after their internal investigation. What we liked is the will to make amends. Mistakes happen, but the kind of reaction to it determines the sincerity of a business. Rating updated. —— ———————previous review———————— The app is hit or miss when it comes to setting vacation or pausing subscriptions. One has to triple check the settings every time one needs to pause deliveries for more than 1 day as it may take start and end as same date which will then lead to unexpected deliveries and waste of milk/money. Th customer care for these situations is absolutely apathetic and they have no recourse. They would rather lose a customer than take corrective action. Wonder if the management pays attention. **Developer response:** Dear Patron , We apologize sincerely for your experience. We would like to resolve your issues as soon as possible, kindly contact us at 9535388122 or you can what's app us at 9535388122 and you can also mail us at support@akshayakalpa.org and we shall get back to you. Thank you for reaching out, we hope this helps. ### 1/5 — Worst sevice *2023-08-21* Staff and especially the delivery guys are arrogant. My delivery guy constantly tussle with community members. The prices are high and quality is bad. They make all sorts of false claims. They kinda mix cow and buffalo milk and claim to be cow milk. Their claim to have recyclable milk pouches / box is a big bluff. The delivery guy never picks any and after lot of complains even if he does he says I will throw them out . **Developer response:** Dear Prady, We're sorry to hear that you had an unpleasant experience at the service. This behavior is unacceptable from our team, and we apologize for any inconvenience or discomfort it may have caused. To ensure that this doesn't happen again. Please contact us directly at support@akshayakalpa.org or 9535388122 or click the WhatsApp link: https://bit.V/3Acs301 so we can reach you and action on it immediately. ### 3/5 — Poor app *2023-08-20* The rating is purely for the app and not the products. Earlier, we just had to add the products into the cart and it used to get delivered. They changed that and it wasn’t very obvious. Missed an order. Yesterday, I paid for the products and the money went to the wallet and not the products, so the order didn’t get placed. If it’s not auto-debit, why do you even need to credit money to the wallet? Please rethink your payment approach. **Developer response:** Dear Customer, We genuinely apologize for the issues you faced with our app. We take your feedback seriously, Your input is valuable to us, and it helps us work towards improving our app. Please feel free to contact us directly. support@akshayakalpa.org or 9535388122 or click the WhatsApp link: https://bit.ly/3Acs3D1 ### 1/5 — No proper customer service and pathetic App *2023-07-19* While placing my first order ,the order history shows no order but amount got debited. After a long wait the amount got credited to the wallet. Now the second problem started. While trying to place the same item I’m not able to use the wallet money which is just got credited. Its says Insufficient balance even though having sufficient balance. No one from customer-service is picking the call too. One person have picked my call but kept on hold for too long and I didn’t receive any response back ### 1/5 — Pathetic service and customer support *2023-02-11* For first order, I ordered some items from them. The delivery person came at 5:30AM and was supposed to leave the items at door and leave whereas he was ringing the bell multiple times, for us to open and receive the items. Not expected. Second order never got delivered and i didn’t raise a complaint thinking that there must be some issue and they will refund on their own (happens with other apps). When i reported about it to their customer support after 3 days, they simply denied acknowledging by stating that they can track it only till 48 hours and because 48 hours were over they can’t track it. I offered to share the cctv footage to them. But they seemed not interested and were simply not concerned about customer satisfaction and feedback. Will never order from them again. **Developer response:** Dear Patron, The Akshayakalpa team strives to make every customer experience enjoyable and we regret that your experience has been less than satisfactory. Kindly share your concerns with us via Whatsapp at 9535388122 or email us at support@akshayakalpa.org and our team will help resolve this as a priority. We apologize for the inconvenience caused and look forward to your continued patronage! ### 1/5 — All false promises given in the name of promotions *2022-09-01* Guys please avoid using Akshayakalpa. False promises and fraud. Sales executives came to my community and requested me to add 500 to the wallet so that we will give 250 as Cashback and also said me that at any point of time you can place a refund request for the amount which you have added so that we can processing your refund without any further questions. After adding the amount when I asked for refund they said it’s not possible and only 250 is possible for the refund. Please be cautious. **Developer response:** Dear Nagendraaa, we're truly disappointed for your experience with Akshayakalpa. We will surely look into the issue and help resolve it at the earliest. We request you to reach out to us on email (support@akshayakalpa.org) or you can also reach out to us on chat through the link https://bit.ly/3FGtSdn ### 3/5 — Lack of customer support number *2022-03-04* 1) competitors offer Akshayakalpa milk at same price with customer support number reachable at morning hours. 2) however Akshayakalpa service by itself is A) Neither cheaper B) Have no customer support number, the app shows a dummy button though. Any sting reasons why should we continue service ? **Developer response:** Dear Sujay, we're disappointed to hear of your poor experience. As the offer pricing set up in other sellers of our products, would be under their terms. Surely, we do also have offers available. We will surely look into this and help resolve it. We request you to kindly reach out to us at support@akshayakalpa.org you can also call us at +9195353 88122, to address the issue at the earliest. ### 4/5 — Great service, bad app *2021-10-26* I love the service and the products you guys provide but the app is a really poor experience. Most times it takes me more than 1 attempt to open the app, it crashes multiple times. Once opened, i can only carry out 4-5 actions in one session after which the app stops responding. Multiple times the payment process doesnt work. There have been times when i have defined break periods for a subscription but then the products still continue to show on the calendar, after which i had to remove the products manually one date at a time. **Developer response:** Avantika, Thank you for taking your time out to share a review. We will work on this and try to fix it on priority. Meanwhile please note, we are continuously working on adding more features to our app to make your experience better. ## Most critical reviews (10 lowest-rated) ### 1/5 — Total Scam ! Unprofessional service, delivery never happens and super expensive products. *2026-07-24* Scam ! I would highly recommend that you NOT use this app. They make you put money into their wallet, and if you order stuff - they never deliver and simply mark things as delivered. I reached out to them and asked them to refund my wallet balance back and they lied saying they would and that they’ve refunded me, after that they’ve stopped replying altogether. Pathetic service ! They have limited options which are twice the price of those items, and that’s secondary - they never deliver, that’s the actual issue ! I hope the consumer court can take action against them. **Developer response:** Dear Madhumitha Kolkar, we sincerely apologise for the experience you've had. This is certainly not the experience we aim to provide. As discussed over the phone, we have already initiated your bank refund, and the amount will be credited to your original payment method within the communicated timeline. Regarding our pricing, Akshayakalpa products may be priced higher than conventional alternatives because they are made using certified organic farming practices, sourced directly from our network of farmers, and undergo stringent quality checks to ensure freshness, purity, and traceability. Our focus is on delivering high-quality, chemical-free products while supporting sustainable farming. We also take your feedback regarding the delivery experience very seriously. Your concerns have been shared with the relevant team for review and necessary action to help prevent such incidents in the future. ### 1/5 — 1500 recharged , checkout doesn’t work; team don’t care *2026-07-15* There are some representatives that have come and told us that if we recharge ₹1,500 on the app, there will be ₹500 worth of products. They did give, but most of them expired on the same day, which we didn't take and have to throw away. I did email about it, and they said, "Okay, it's a valid issue. We'll take care of it for the next time," but never got back on whether they will replace items for us. Anyway, it's free, so ₹1,500 we recharged in the app, and then I selected items. When I went to checkout, the checkout page is black. I checked on my wife's phone, and it is the same thing. When I complained to them, they said, "We checked everything on our side. Everything is working." They don't even care that I have a signed screenshot and it's not working. The responses are very, very late. I think they just focus on getting money added into the wallet and not really care about support or anything for the customer. If you are ordering from Akshay Kalpa, maybe do it on Blinkit or buy outside, but never from their own app. It's bad. **Developer response:** Dear Manoj Surya, As discussed, our High Protein Milk has a 2-day shelf life as it is organic and free from preservatives. We have noted your feedback regarding long shelf life. For the checkout issue, please update your complete address in the app to proceed with placing your order. If you need any further assistance, our support team will be happy to help. ### 1/5 — Major issues *2026-05-20* Serious privacy issues. The app forces you to give your location. There is no need for this and other competitor apps work fine. Also, an issue with delivery addresses. My community is not serviceable but the apartment right across is! **Developer response:** Dear Patron, We sincerely apologize for the inconvenience caused. We understand your concern regarding location access and serviceability, and your feedback is important to us. The location permission helps us check delivery feasibility and provide accurate service coverage.Regarding the address issue, please reach us at support@akshayakalpa.org or 9535388122 so that we can address your concern. ### 1/5 — App wise super! No Ground level support *2025-03-27* The app and call center service are excellent. However, be prepared for frequent issues with delivery, such as wrong deliveries or missed deliveries (sometimes ending up 2-3 kilometers away or in completely unrelated areas). You’ll receive immediate notifications and see automatic debits, but there’s no connection to the actual delivery location. Unfortunately, the ground-level execution team is highly unreliable. Suggestion for new customers: Always have a backup plan, especially if you have kids at home. It’ll definitely help make your day a little easier! **Developer response:** Dear Patron, We sincerely apologize for the delivery issues you’ve faced. While we're glad you had a good experience with our app and call center, we understand the frustration of inconsistent deliveries. We will escalate this to our logistics team, which is actively working on improving reliability. Thank you for your feedback—we’re committed to making this right. Please reach out to support@akshayakalpa.org with your registered contact number to check and address this issue. ### 1/5 — Worst service ever *2025-03-23* The delivery person falsely claims to have delivered the milk at 5:30 AM, but in reality, it always arrives after 9 AM, making it useless on weekdays. I’ve only been able to use 25% of the product, while the rest ends up in the waste bin. Despite raising multiple complaints, it seems like customer concerns are not a priority for some reason. And I did raised complaint to the customer care number and via WhatsApp so I don’t want any recommendation mentioning contact our customer service or any. Just posting here so that you guys will improve your service at least a bit. Anyway I’m done with your service **Developer response:** Dear Nisanth, We apologize for the inconvenience you have experienced with our delivery service. We take customer feedback seriously and are actively working to address the issue with delivery times. We understand your frustration and are committed to improving our service. ### 1/5 — Problematic deliveries *2024-06-11* They keep missing products to be delivered or deliver incorrect products. I raised complaint atleast 10+ times. Initially they used to respond on WhatsApp and refund money. Lately they stopped responding even after multiple reminders to them. Lastly on calling them they talk non sense like - so what did u do with the incorrect product, did u consume it, send picture of batch number on WhatsApp, why didn’t u call same day. Although the complaint was raised same day on chat to which they don’t respond. I have stopped subscription now. Too much hassle and they act like they are distributing products for free. **Developer response:** Dear Patron, We're truly sorry for any inconvenience you've encountered. We'd like to assist you further with resolving your concerns. Could you please send us a direct message with more details about the issue, We're here happy to help you. You can even contact us at 9535388122 or email us at support@akshayakalpa.org ### 1/5 — Very few stock *2024-05-09* The veggies are all out of stock barring few we do understand it’s not easy to source organic veggies easily and to keep it cost effective.. so why don’t you create a separate category for regular veggies as well.. now the situation is such that, for dairy products we rely on one app and for veggies we have to rely on another, thereby forcing us to look for a single source for all our needs. That’s how we stumbled upon this lesser known app.. I was very much interested in dill leaves, but I don’t seem to find them anywhere in Chennai, was excited to see in your inventory, but alas - out of stock.. **Developer response:** Dear Kary King, We sincerely apologize for your recent experience. We are committed to resolving your issues promptly. You can also reach us via email at support@akshayakalpa.org and we will respond promptly. Thank you for reaching out to us; we hope this information is helpful. :) ### 1/5 — App is fine. But the products are a scam. *2024-04-14* The milk that I receive is so watery. And everything is so overpriced. Who charges 45 for half a litre of milk? It’s all a scam in the name of organic products. I ordered their cheese as well and outside at that price you can get 10 cheese slices but when I received the pack it said 4 slices. And even that price is higher than what I pay for 10 slices from other brands. Moreover it’s excessively salty. The products are substandard and I’m going to stop using this brands products once my wallet balance expires. They make you recharge for 1000 by saying we will give free products worth 600 but even those products are not worth it. Utter waste. Amul skimmed milk is thicker than akshayakalpa whole milk. **Developer response:** Dear Arushi, We never intended to cause such inconvenience to our valued customers. We regret the inconvenience you have experienced.Please help us with contact details or do feel free to reach out to us at the contact details mentioned below. support@akshayakalpa.org or 9535388122 or click the WhatsApp link: https://bit.ly/3Acs3D1, we would be happy to help you. ### 1/5 — Unresponsive and increasing concerns every day *2024-02-16* I subscribed for Akshayakalpa milk last year for two primary reasons - the organic products and opportunity to recycle waste. I’m extremely disappointed by the lack of discipline, response, and result orientation of the team in picking up the empty milk boxes. There are 7 formal complaints lodged since December but my milk cartons lie as is. My children who were excited with the option to recycle are now advising me to stop Akshayakalpa as their advent to recycle seems fake. Of late, the milk box is being dropped in my neighbour’s bag and today’s box is swollen and leaking. I decided to drop a review and not call the help centre this time because the staff is trained to speak very sweet with multiple apologies but NO concern so far has been ever resolved. I have already discontinued 2 subscriptions and will stop milk once the present wallet balance nullifies. Unfortunately, we have started throwing the milk cartons now as normal waste 🙁 **Developer response:** Your comments are valuable to us as they help us identify areas where we can improve. We take this feedback seriously. Please DM your contact number. Or you can feel free to reach us at 9535388122 or email at support@akshayakalpa.org ### 1/5 — Worst app, worst CRM, worst delivery team *2024-01-21* Every time milk was delivered to wrong address inspite of my address being correct. 5 consecutive times the issue occurred and I accepted their apology. 6th time when I called I asked them about it and they just disconnected the call. When I called multiple times they still didn’t answer but when I called from a different number they answered. That is how they treat the customers. If somebody wishes to buy A2 milk cow please don’t buy from them. Your mornings will be ruined. There are many other milk providers in Bangalore **Developer response:** We regret the inconvenience you have experienced. We never intended to cause such inconvenience to our valued customers. Please treat this as a rare occurrence. In order to prevent this from happening again in the future orders. Please DM your contact number. do feel free to reach out to us at the contact details mentioned below. support@akshayakalpa.org or 9535388122 or click the WhatsApp link: https://bit.ly/3Acs3D1, we would be happy to help you, as always ## Most praised reviews (10 highest-rated) ### 5/5 — Request for Widget feature to track orders and wallet balance *2025-06-15* This is regarding a feature update which helps users to track thier subscription through widgets. I request you to add the widget feature for the akshayakalpa app to view the upcoming orders in the subscriptions and available balance. This helps users to add money accordingly and track their upcoming orders. **Developer response:** Dear Puneeth !! Thank you for your suggestion! We appreciate your feedback on adding a widget feature to track subscriptions in the Akshayakalpa app and we will consider implementing this feature in the future. ### 5/5 — Great product and good app *2025-03-21* The products from Akshyakalpa are of great quality. I have been using their products from more than 2 years and am availing their subscription model from last few months. The delivery has been prompt on time. In am really happy with their service and products. The app is also very good. One suggestion is if they can shorten the subscription pause timeline. Now we need to pause the subscription 2 days ahead.. **Developer response:** Dear Deba, Thank you for your continued trust in Akshayakalpa products over the past two years and for utilizing our subscription model in recent months. We're delighted to hear about your satisfaction with our product quality, timely deliveries, and the functionality of our app. Regarding your suggestion to shorten the subscription pause timeline, we understand that the current requirement to pause subscriptions two days in advance may be inconvenient. This policy ensures efficient planning and delivery logistics. However, we are actively exploring ways to make this process more flexible for our customers.​ ### 5/5 — Good *2025-03-13* Products are good **Developer response:** Dear Jai Raj, Thank you for your valuable feedback and positive rating. We’re pleased to hear that you’re satisfied with Akshayakalpa products. We take pride in maintaining high standards of quality and customer satisfaction, and we truly appreciate your support. We look forward to serving you again. ### 5/5 — Good *2025-01-24* Wonderful product such great quality **Developer response:** Dear patron, Thank you for your valuable feedback. We are delighted to hear that you are satisfied with the quality of Akshayakalpa products. Your positive rating is greatly appreciated, and we remain committed to maintaining the high standards you expect from us. Thank you for your continued trust and support. ### 5/5 — Good products *2024-11-24* Love the taste of milk and buttermilk **Developer response:** Dear Gangadhar, Thank you for your feedback! We’re delighted to hear that you’re enjoying the taste of Akshayakalpa milk and buttermilk. Your kind words inspire us to continue delivering high-quality products. We truly appreciate your support and look forward to serving you again. ### 5/5 — Akshayakalpa organic *2024-11-08* Milk is good **Developer response:** Dear Srinivas Susarala, Thank you for your feedback and the five-star rating! We’re delighted to hear that you are satisfied with the quality of our milk. Your feedback means a lot to us, and we truly appreciate your support. ### 5/5 — Healthier than what promised and Fantastic service *2024-07-11* My son is allergic to particular variety of milk, he gets severe cough and use to fall sick very often. After switching to A2 milk with Akashayakalpa, he has definitely improved a lot with his wellness and we realised that my son is allergic to Jersey milk which has a lot of injected hormones. What I really love about these guys is the customer support is really meant for “customer support”, they replace the milk incase if its physically damaged during delivery and the best part is they offer delivery with a sense of humanity even if the valet is running short for a day, I had only ₹27 and forgot to recharge, milk was delivered the next day with a negative balance of -₹16 or so…. Its very rare to see e-commerce products built just beyond for the willing of making money. I really appreciate the founders and the team thats managing the entire process, welldone guys, today you have a loyal customer like me… cheers 👌👌👌 **Developer response:** Dear Patron, Thank you for your feedback on Akshayakalpa A2 milk. We’re glad it has improved your son's health and that you had a positive experience with our customer support. We don’t use hormones in our cows. For any further assistance, please contact us at support@akshayakalpa.org or call 9535388122. ### 5/5 — Everything (almost) is good *2023-11-17* Products and services offered are excellent. I have no idea why notification remains at 1 even when you have read everything. This is the only point which feels not good in the app. If the team could do something about this then i will be good. **Developer response:** Dear Patron, Thank you for sharing your feedback you can contact us at 9535388122 or you can WhatsApp us at 9535388122 and you can also mail us at support@akshayakalpa.org and we shall get back to you. Thank you for reaching out, we hope this helps. ### 5/5 — Appreciation *2021-03-23* Well! I am so happy about your people approach to the customers, and I had a nice discussion with your people , and they are kind, polite . I am very much happy about the products , and I have tried only Organic milk n now I requested to send A2 milk from tomorrow onwards. In near future I will try the other products also. I wish you all success in your productions n continue this good services to one and all. **Developer response:** Chinna Kumar, Glad you liked our products, We hope to consistently deliver above and beyond your expectations. Happy Ordering:) To order with us please download our application from the below link. For Android; https://play.google.com/store/apps/details?id=com.mrmilkman.akshayakalpa For iOS; https://apps.apple.com/in/app/akshayakalpa/id1490258061 ### 4/5 — Unable to place order *2023-11-30* Hello , I am able to add products in cart but unable to schedule delivery, I called the support as well but they just asked to reinstall which I did more than twice , rebooted phone still the app say add your complete address which is already added and still the issue remain same and I am unable to Place order , also please note the what’s app chat service I receive zero response, call service is still better **Developer response:** Dear AnuTri91, We apologize sincerely for your experience. We would like to resolve your issues as soon as possible, kindly contact us at 9535388122 or you can WhatsApp us at 9535388122 and you can also mail us at support@akshayakalpa.org and we shall get back to you. Thank you for reaching out, we hope this helps. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*