# Al-Anon Family Groups — user reviews > 156 indexed App Store user reviews of Al by Al-Anon Family Group Headquarters, Inc., rated 2.80/5 from 401 ratings. - Source: https://appshunter.io/ios/app/al-anon-family-groups/id1493951058/reviews - App overview in markdown: https://appshunter.io/ios/app/al-anon-family-groups/id1493951058.md - Rating breakdown: 5★ 125 · 4★ 34 · 3★ 36 · 2★ 44 · 1★ 162 ## What do users think of Al? Overall sentiment: neutral **Pros** - 🚀 Easy access to meetings - 💡 Helpful for those unable to attend in-person meetings - 🤗 Grateful for the app's existence - 👍 Intuitive and user-friendly **Cons** - 🐛 Frequent crashes and bugs - 🔒 Account creation and login issues - 🤔 Lack of in-person meeting information - 🙄 Premium content not worth the cost **Commonly reported bugs** - Unable to create account or log in - App crashes when trying to access meetings - Premium features not working as expected - Inconsistent behavior across iOS and Android **Most requested features** - Add ability to find in-person meetings - Improve stability and reliability of the app - Allow background audio playback during meetings - Provide more valuable premium content ## Newest reviews (17 of 156) ### 2/5 — Notifications *2026-04-27, version 5.1* We should be able to delete notifications after we have read them. It takes up unnecessary space and with us needing anonymity who’s to say that our alcoholics/addicts do not gain access to our phones and then it starts a fight? I can hear some smart guy say, “Well don’t give them access!” Well you try and do that when you’re married to them! I’m telling you that if I can’t cover my tracks then I won’t be using this app. ### 3/5 — Meeting times *2026-03-09* I’ve had a couple instances where I’ve logged on a few minutes past the hour hoping to find a meeting. It appears that the meetings available advance to the next hour so if you show up six minutes past noon, the meetings listed have already advanced to 1 o’clock and there’s no way to find a noon meeting to join a few minutes late. Please leave the meetings up for the current hour. Some of us are rushing to attend these and then have to reschedule. **Developer response:** Thank you for your review and critique. Please reach out to our support team at afgmobile@al-anon.org and we will be happy to provide additional information on how long meetings appear once they have started. ### 2/5 — Mrs Cuc *2026-01-16, version 5.0* Having a hard time creating an account. Every time I make up a password, it will not take the password and it keeps on telling me to have a certain amount of letters symbols, etc.. I am following what they're saying, but it's still not letting me open an account. ### 3/5 — Names blocked out *2026-01-08, version 5.0* The app is great for meetings but recently in the participant list some people have a block over their name. This block can also move over a split screen. It is affecting the flow of the meeting when their have to call on them. Don’t see this being addressed or in the list of recent reviews ### 2/5 — Great group, app not. *2025-09-27, version 4.9* The content of these meetings and organization are very helpful. The sign in on the app is awful. I understand the need for forced password change periodically. However the reset is convoluted at times I most need to get on the app. The wording of the forced reset is upsetting and contrary to the purpose and mission of the organization. ### 3/5 — Can’t access meetings- error message *2025-08-10, version 4.7* Can’t access meeting schedule! ### 4/5 — Great App - Just Needs A Couple Things *2025-08-09* This is a great app, and is well built. It’s intuitive, simple, secure, and has most of the features one would want in an app such as this. I’m appreciative of the tons of work that the team has put into this app. Two notes for improvement - it would be great to have an iPad optimized version of the app. It’s a little clunky on the iPad, and the upscaling that it does automatically is not great. Also, it would be helpful if this app could run in the background so that I can switch between apps and not have it pause/kick me out of the meeting when the app is minimized. Thank you for your service! **Developer response:** Thank you for your kind review and suggestions! We will take these into consideration for an upcoming release! You may also reach out to us at afgmobile@al-anon.org if you have other questions or suggestions. ### 2/5 — App continues to decline. New update forces camera on when joining and other bugs. *2025-07-30, version 4.7* A recent update now enables video whenever I join a meeting. No way to disable this, I have to first point my phone away from me, join, then immediately turn off my camera. App must be in foreground to listen to a meeting. Meetings in the app should also be available directly with Zoom. Don’t force us to use the app. ### 2/5 — Expect several days of non-operation after each iOS update. *2025-06-14, version 4.5* Consistently locking thousands of people in need out of meetings after each iOS update does not honor what AFG is supposed to be. Fix it. Hire real app developers that can regression test on iPhones. ### 1/5 — iPhone can't get into meeting *2025-06-12, version 4.5* Frustration daily on iPhone trying to get into meetings; Hope the next version will fix the problem! ### 3/5 — App is okay when it works *2025-06-01* I love that they created an app for Al-Anon. And it’s great when you can click on the meetings but tonight for instance, I couldn’t click join to any of the meetings and there was all of these posts of people that were also unable to do so. I don’t love that because it takes away the reliability of the app.I’d also don’t love that you can’t find a meeting on here that you have to go from the Al-Anon website and the meeting number and then entered into this app. You should be able to go on the app and find it very easily. There’s no contact us on the app so if there is a problem with the app, there’s no one to tell. I just think it could be a little more user-friendly because it’s an amazing idea. **Developer response:** Thank you for your thoughtful review and suggestions. Please reach out to us at afgmobile@al-anon.org and we are happy to answer any questions you have or provide support. ### 1/5 — Cant join *2025-05-22, version 4.3* Tried signing up, keeps telling me what my pw should consist of. I keep trying no luck 😢 ### 4/5 — Subscription *2025-04-27, version 4.3* Subscribed but didn’t get access. Please help! ### 1/5 — I Can’t Log On *2025-04-20, version 4.3* Unable to log on. Multiple user name variations have been tried, and I follow the directions. I’ve been trying for weeks and now throw in the towel. An app like this could really have helped but I can’t even get on and find current meetings or any help. Thanks Al Anon for this, and no evening meetings where I live. You claim to help, but finding so very little help. At the very least a basic website should be maintained and offered for people who quite frankly are desperate. I am desperate, depressed and out of strength. ### 3/5 — Incomplete *2025-03-31, version 4.3* The list of meetings, both in person and online, is very incomplete. There are 2 online meetings I attend regularly and neither are included. Other functions of the app aren’t very useful. ### 1/5 — Could never create account *2025-03-17, version 4.3* First error was password requirement was wrong but I had all the required characters Next, when I used a different email to create a new account it allowed me but I never got the verification email although I tried a couple days and checked spam. ### 2/5 — Not as comprehensive as I’d hoped *2025-03-17, version 4.3* I was looking for something comparable to the AA meeting guide. But this lists only online meetings. Looks like I’m going to have to use the website instead. ## Most critical reviews (10 lowest-rated) ### 1/5 — No moderation *2026-03-25* I want to recommend this app. The meetings are lifesavers. But the lack of moderation in the social aspect/news feed allows for rude, unchecked people to comment on posts from others with no risk of being moderated. On top of this, because the block function only works for messages and the blocked user’s posts, the people I blocked still show up on posts and comments. MarkM is inflammatory and rude to others every single day, violating ToS multiple times, yet I can’t even block him and avoid his nonsense cause I can still see his comments on other’s posts. For a recovery community like Al-Anon, full of people needing help and wanting a community we can actually speak to, this is insanely detrimental to us who want a space we be supportive of each other in. Because I don’t want to use this app I’ve been way less active in the overall program as I used to love contributing, but since the WSO seem uninterested in moderation after even being emailed, I’ll stick to my local group and hopefully find online zoom groups I can make friends in. **Developer response:** Thank you for your review and critique. Please reach out to our support team at afgmobile@al-anon.org and we will be happy to provide additional information on updates! ### 1/5 — Can’t sign up *2026-03-22, version 5.1* No matter what I do I get error messages when I try to sign up. I’m meeting all the password requirements, but nothing works. I’m disappointed because I was trying to attend my first meeting. ### 1/5 — No matter what you do, no password works *2026-01-11, version 5.0* I couldn’t register because no password would be accepted even though I followed the instructions. ### 1/5 — No filter for Women Specific Meetings *2025-12-06, version 4.9* Why in the world is there no filter for women’s only meetings??!?! ### 1/5 — buggy *2025-11-18, version 4.9* can’t log on. tells me i need a certain kind of password and i enter exactly what it says and it still won’t let me in. in a time of crisis and the crisis app doesn’t work ### 1/5 — Error message *2025-08-12, version 4.8* Can’t go to meeting schedule, just get error message. After waiting a couple days, I opened the app again and it asked to update, and I was hopeful. Still doesn’t work. ### 1/5 — I Can’t Log On *2025-07-12, version 4.7* Unable to log on. Multiple user name variations have been tried, and I follow the directions. I’ve been trying for weeks and now throw in the towel. An app like this could really have helped but I can’t even get on and find current meetings or any help. Thanks Al Anon for this, and no evening meetings where I live. You claim to help, but finding so very little help. At the very least a basic website should be maintained and offered for people who quite frankly are desperate. I am desperate, depressed and out of strength. ### 1/5 — Where are they?? *2025-06-27, version 4.6* I’ve looked over and over again to find a meeting. Where are they?? Are we afraid to go to a meeting?? Do we hate looking at others in the same room because why?? ### 1/5 — PLEASE FIX BUG *2025-06-14, version 4.5* CANNOT SWITCH BETWEEN APPS!! ### 1/5 — Al-Anon Family Groups *2025-06-13, version 4.5* This app was better before the upgrade! Now it’s been crashing on me with anything I do. Not a happy member of this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Love the App *2026-04-02, version 5.1* I for one could not be without the App. Takes afew meetings to get accustomed to using all the features. Had been so helpful as no in person meeting where I live either. ### 5/5 — Easy way to join meetings *2025-07-02, version 4.7* I love this app, it’s amazing for connecting with people and attending meetings all throughout the day. So helpful, and thank you to the organizers! ### 5/5 — This App is a Life Saver! *2025-04-10, version 4.3* I joined almost three years ago and go on meetings whenever I like any day I like. ### 5/5 — Perfectly simple way to find and join meetings *2025-01-22* This app does an excellent job of quickly displaying all the online meetings that are available on a given day. It allows you to join them in the platform and the interface for the meetings works seamlessly. I don’t use the other features like the journal and such so I can’t speak for that, but just finding the virtual meetings and a quick easy manner has been a godsend. Very well done. **Developer response:** Thank you for your kind review! ### 5/5 — Click to connect meeting and fellowship *2024-08-04, version 4.2* This app made Al-Anon accessible to me easily from the start. There are bugs and I hope things expand and get better but nevertheless it connected me to meetings with the click of a button and removed those barriers initially to get me moving. Worth it, but please fix the bugs and expand it if possible. ### 5/5 — Wonderful app *2024-06-02, version 4.2* I love this app it is very well organized and perfect for my needs! Very easy to access meetings, the technology is easy to navigate even for a boomer like me🤣🤣🤣💕 ### 5/5 — Needed improvements *2024-02-10* Newcomers arrive daily with the exact same questions. How do I get on a meeting here? What book should I start with? Can you give me advice? What are these steps? How do I find an in person meeting? How do I find a sponsor? I wish there were newcomer tabs with explanations to these frequently asked questions. Please! These questions have specific answers which someone can easily answer in a newcomer tab. The content is getting exhausting answering the same question over and over then it’s lost in the feed and another person shows up. Can someone create Threads? How to join an online meeting thread? Sponsor thread? Then the new Sponsor info meetings can be added to that thread. Books for newcomers thread with a little explanation of the book- daily meditation or a grief book? How to donate directly to WSO thread? Service Thread? Service training meetings can be added to that thread. Advice thread? Why we don’t give advice? I’m giving WSO advice right now to update this website with threads to organize the information. 😂🤪 **Developer response:** Thank you for your suggestions and kind review! There are many tools to assist the newcomer and the questions you raise, which are all valid. Our Service Manual and al-anon.org website may help. Our Mobile App does not replace those resources. Please reach out to us at afgmobile@al-anon.org to help further. We strive to continually improve our resources, thank you for your feedback! ### 5/5 — Great Al-Anon resource. *2023-08-05, version 3.2* There are multiple meetings throughout the day that I can tune into at home or when I’m out and about and need a meeting. The jornal feature has encouraged me to jornal. The app is user friendly and easy to navigate. Thank you Al-Anon for creating this app, it’s really helping strengthen my recovery. ### 5/5 — Wonderful support *2023-08-02* I’ve been using the app for meeting support since 2021. I’m very grateful for this resource. The app-based meetings are only accessible from this platform and I’ve come to call one of them my “home group.” I’d like to be able to play the meetings in the background while I lock my phone. Sometimes I become unmuted while my phone is in my pocket. Oops! **Developer response:** Thank you for your review! We are investigating the functions of meetings when the Mobile App is minimized. Please reach out to us at afgmobile@al-anon.org for any additional questions or concerns. ### 5/5 — Amazing easy access to meetings *2023-02-17, version 3.1* I am so grateful for this app. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*