# AL Habib Mobile — user reviews > 166 indexed App Store user reviews of AL Habib Mobile by Bank Al Habib Limited, rated 2.10/5 from 296 ratings. - Source: https://appshunter.io/ios/app/al-habib-mobile/id1475255551/reviews - App overview in markdown: https://appshunter.io/ios/app/al-habib-mobile/id1475255551.md - Rating breakdown: 5★ 54 · 4★ 16 · 3★ 15 · 2★ 29 · 1★ 182 ## Newest reviews (19 of 166) ### 2/5 — Not working properly *2026-01-15, version 1.0.41* I have called many times from abroad to access my account online but customer service and branch guy keep telling me one thing then another. Now app isn’t working and can’t access from website.No robo call and still unable to access. ### 1/5 — Poor performance *2025-12-31, version 1.0.40* I’ve been using it for time, but now it has stopped working and not opening at all. Using Apple phone 7plus. ### 3/5 — Aap does not work *2025-12-30* My mobile banking opens up but it’s appear to be stuck it’s not opening up the entire aap what to do ???? ### 1/5 — App is not working *2025-12-28, version 1.0.40* Plss learn something from other banks mobile apps , how to treat customers nd facilitate them 5 days now i could not able even open my app 🤷‍♂️🤷‍♂️ I think you guys are still living in 19th century ### 1/5 — App is not loading *2025-12-24, version 1.0.40* I tried several times over and over,deleted App, then got it back , restarted phone , but no change ### 1/5 — iftikhar rana *2025-12-22, version 1.0.40* very very bad ap. after last update app not working not open login page just popup to al habib mono i will try to login last 5 dayes butt not working i will call to hellp line butt not solve my problem so i think i will leve al habib bank is best option thanks ### 2/5 — Digital banking *2025-12-20, version 1.0.40* Most disgusting experience with this bank please open your account in some other bank, in every 3 to 4 week it says incorrect password or username even they are save in my phone and Face ID activated, but still if I forget and change both there will be no OTP on my email or phone , and if after a week I manged to get changed both still it will show incorrect so so awful experience ### 1/5 — Literally a waste of effort amd money *2025-12-17, version 1.0.40* Its a literall waste of time anytime i open up my application it doesn't open, although it only loads. I will not recommend this bank to anyone. ### 1/5 — Trash *2025-11-10* This is app is total piece of trash. I am going through the registration process 3 times a day and device cooling off period is keeping me from logging in. I should have looked at their reviews if they can’t take care of their app they aren’t good at banking and their IT department needs to get fired!!!! ### 1/5 — AL HABIB MOBILE APP *2025-10-31, version 1.0.39* Toooooo much slow Login fail again and again Transaction stuck again and again ### 2/5 — Worst App Ever *2025-10-10* The worst banking app ever I have experienced in my life, even after logging in it does not show my payees. It takes a hour just to log in. ### 2/5 — App doesn’t work properly *2025-10-09, version 1.0.38* Need to improve / update as it doesn’t function properly ### 1/5 — Need to update interface as soon as possible *2025-10-04* Need to update interface. This is very slow, I’m considering moving my business to another bank. ### 1/5 — Horrible app *2025-09-14, version 1.0.38* Horrible app i’ve seen in my life ### 1/5 — Fed up *2025-08-29* I have been a customer of this bank for over 5 years, but the mobile app has consistently been disappointing. Face ID has never worked, the process of adding payees and making transfers is unnecessarily complicated, and the app is slow overall. Despite the time that has passed, there have been no improvements, while other banks offer much faster and more user-friendly apps. ### 1/5 — One of the worst app experiences ever. *2025-07-30, version 1.0.38* Been using this bank for over 5 years now. A top contender for the worst banking app ever made. The interface is from the 90’s and every transaction is so complex. App is slow, requires unnecessary information on every transaction and takes a decade to load in each step. Really soon you’re going to lose this customer. REVOLUTIONISE WHILE YOU STILL CAN. ### 1/5 — Worst Experience *2025-07-29, version 1.0.38* The worst experience ever in all of their features including registration, login through different devices, the way data fields pop up, error handling and many others. I have no other option but to use this app and this account as I get my salary in this bank. I would never recommend their services. I am just wondering as how can they not hire a good web/app developer that build a nice and decent user experience app. It does not cost at all. ### 2/5 — Slow App *2025-07-26, version 1.0.38* Kindly update your app it is very slow in logging and in trasnfering money please do something about it... ### 1/5 — Abdullah *2025-07-25, version 1.0.38* The worst online banking service I’ve ever seen in my life. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor App *2026-06-18* Very poor app. There was a recent update. After updating the app keeps giving error to update the app to continue using services. Which I did already. I also deleted and reinstalled the app. But same error appears. ### 1/5 — Poor Digital Experience Always *2026-06-18* BAHL is so bad at digital banking, especially if you are overseas and I have written to them so many times but they do not learn or do much. Corporate banking has tones of login issues and now personal banking as well. My login works on desktop but same login does not work on iPhone. They stopped adding Payees on desktop but mobile cannot even login so you are practically locked out making any payments. No WhatsApp support for overseas. Seems the have poor IT team that never tests anything before launching. So frustrating. ### 1/5 — Extremely Poor User Experience – Forces Location & Notifications with No Control *2026-05-30* The app is very frustrating and feels overly intrusive. It aggressively demands location services to be enabled for “personalized banking,” but provides no real transparency on what data is collected or how it’s used. Worse, if you turn off location access for the app, it simply closes/crashes immediately. Even when location is enabled, the app then forces you to keep notifications turned on as well. There is zero flexibility — users have no meaningful control over their own privacy settings. This kind of mandatory, all-or-nothing approach is highly authoritarian and disrespectful to user privacy. I’m genuinely surprised this is allowed on the App Store. Apps with such coercive permission practices should be reviewed more strictly. Strongly recommend avoiding until Bank Al Habib fixes these issues and gives users proper control over permissions. ### 1/5 — Very slow and most of the time is down *2026-05-11* Very slow and disappointing app never work on time and most of the time they are updating transferring any amount is terrible they need to see UBL habib bank and Standred chartered bank app and learn what is app ### 1/5 — WORST APP AND BANK EVER *2026-04-26, version 1.0.44* If I could give this bank and app -5 stars I would. It locks me out of my account on a weekly basis even though I am putting in my correct credentials. The bank managers and helpline are totally unhelpful. This is literally the worst bank ever. Shame on you guys. ### 1/5 — Rubbish app *2026-03-31, version 1.0.44* Rubbish app didn’t work out well ### 1/5 — Pathetic app and customer service *2026-02-14, version 1.0.42* Agar 1 se nichey ka star hota toh woh bhee me de deti! ### 1/5 — Technically repairing needed *2026-01-22, version 1.0.42* Kabhi tau kaam gi Nh krti 2 din tk Mtlb maza Nh arha bht issues htey hain ### 1/5 — Musa Javaid *2026-01-06, version 1.0.41* Worst Mobile Banking App I have ever used I don’t know why they are not trying to fix it I would highly recommend to never use this again ### 1/5 — Worst app ever *2026-01-06, version 1.0.41* Worst app ever ## Most praised reviews (10 highest-rated) ### 5/5 — Very good banking system *2025-12-30, version 1.0.40* Bank Al Habib has been my trusted bank for over 5 years. Their services are excellent both in Pakistan and abroad I've been using them seamlessly from Saudi Arabia for the last 2 years. Truly professional and reliable ### 5/5 — Taha *2025-02-21, version 1.0.36* Best app 👍 ### 5/5 — A *2023-05-27, version 1.0.21* This app is amazing and helpful in many ways but sometimes it is very slow and doesn’t work ### 5/5 — Excellent *2022-12-20, version 1.0.15* Sometimes slow services maybe becouse of internet network issues Overall excellent ### 5/5 — Solid app *2022-06-28, version 1.0.11* Rarely any glitches ! Paying bills , statements , remittances and much more on finger tips! ### 5/5 — When registered the one problem is to fill date of birth. *2022-06-08, version 1.0.10* I am new customer and I want to use on line service. During filling only one serious and annoying problem is I can’t fill my date of birth manually. It’s shows today date and year, if I want to fill my date of birth for example 12-03-1960 , I have to go back arrow until I get the correct date and years . It’s really annoying and waiting lost of time. Kindly fix this problem and guide me how can I write manually. My 5 stars goes to the bank. For helping me. ### 5/5 — Handy app *2021-07-02, version iOS App 1.0.3* Nice and handy app on the go ### 5/5 — Great app *2021-01-28, version 1.0.1* After decades Finally great app. Previous one was worst. But this one is great. Welcome to new era BAHL 😂 ### 5/5 — App *2020-09-08, version 1.0.1* Awesome app 😍 ### 4/5 — Amazing *2024-12-25, version 1.0.36* The first time I saw this app I was so happy that I found it but was a bit buggy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*