# Al Hilal Mobile Banking App

> Mobile banking app for account management, bill payments, and fund transfers. (iPhone/iPad app by al hilal bank pjsc.)

- Source: https://appshunter.io/ios/app/al-hilal-mobile-banking-app/id536079278 (this page in markdown: same URL + `.md`)
- Developer: [al hilal bank pjsc](https://appshunter.io/developer/510956658)
- Category: Finance, Business
- Price: Free
- Rating: 4.54/5 from 1,084 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 101 MB
- Languages: English
- Released: 2012-07-13
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/al-hilal-mobile-banking-app/id536079278/reviews.md

## What is Al Hilal Mobile Banking App?

Welcome to the new Al Hilal Mobile Banking App!
 
Designed to give you access to our services anytime, anywhere, the application has simplified many features you have come to expect, such as checking your balance, paying your bills, or transferring money locally or internationally.
 
No matter if you are a new or existing user, you’re only few clicks away from an exciting experience!

Main features:

•	Register in 3 steps
Enter your card number and PIN (or alternatively your Customer ID), type the One Time Password and set your personal mobile PIN. That’s it!

•	Biometrics login
Login quickly and securely using your thumbprint or face recognition.

•	Language selection
Switch between English and Arabic with just one click.

•	Transfers in 3 steps
Make a new transfer or add a new beneficiary in 3 simple steps. Just provide a valid IBAN and the beneficiary’s name and we will fetch all the other required data: no more hassle for you!

•	One click pays it all
In just one click, you can pay all the outstanding amounts to your saved billers. We couldn’t think of anything simpler than this!

•	Managing the setting of the app
Change your preferred language, find the nearest ATM or get in touch with the bank in just few clicks.

## Key features

- Register in 3 steps
- Biometrics login
- Language selection (English/Arabic)
- Transfers in 3 steps
- One-click bill payments
- Manage app settings

## What do users think of Al Hilal Mobile Banking App?

Overall sentiment: negative

**Pros**

- 👍 Excellent mobile banking app
- 💡 Supports biometric login
- 🚀 Fast and responsive

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Security issues with password reset
- 👎 Outdated and poor user interface
- 🔍 Difficult to navigate and use

**Commonly reported bugs**

- Login screen freezes
- Money transfer issues
- Compatibility problems with newer devices

**Most requested features**

- Support for Apple Pay and PayPal
- Ability to switch between accounts easily
- More frequent app updates
- Improved Arabic language support

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/al-hilal-mobile-banking-app/id536079278/reviews.md

### 1/5 — Cannot access it

*2023-09-09*

This app does not work at all. You go to log in, then it will not go further until you do an update. So you are forced to do the update. That makes you reset your passcode. Though it sends you a OTP and when you reset it, it tells you that there was a problem. Correct, I cannot access my account online or via App. No wo when I go online to my account. All of my money is gone.

**Developer response:** Hello, Apologies for the inconvenience kindly share with us your contact details on customercare@alhilal.abudhabi to let the team assist you further!

### 4/5 — حلو التطبيق

*2023-03-27*

التطبيق حلو بصراحة لكن يباله شوية سلالسه لانه يعلق بعض الأحيان

**Developer response:** مرحبا، شكرا لتواصلك معنا ونعتذرعلى اي ازعاج تسببنا به, يمكنك تحميل تطبيق الهلال الرقمي للمزيد من الخدمات، للمساعدة يمكنك تزويدنا برقم التواصل علىCustomerCare@alhilal.abudhabi لرفع الطلب للقسم المختص، شكرا لك!

### 5/5 — خليفه ا

*2022-04-28, version 3.4.3*

ممتاز

**Developer response:** شكرًا على تعليقك، يسعدنا دومًا تقديم الأفضل لمتعاملينا.

### 3/5 — Laggy

*2021-08-25, version 3.3.2*

The app is slow and laggy

### 5/5 — شكراً

*2021-02-23, version 3.3.2*

احسن واسهل تطبيق مر علي
شكراً على مجهودكم

### 1/5 — Horrendous App- worst online app ever

*2019-05-14, version 3.0.1*

Transferred money via online app to my another local account in UAE and its been 6 days its still not transferred. Money was deducted from my account and transfer charges as well but i have still not received it. Contacted Customer care they said to send email as they had no idea where the money has gone. Other banking apps allow you to transfer money internationally and that too without any charges and the money is transferred instantly. Extremely disappointed with the service.

### 1/5 — We waited to long to get an upgrade rather than downgrade

*2019-04-07, version 3.0.0*

Poorly done app other than the fresh look and feel. Can’t switch between accounts easygoing. have been having issues with money transfer which was never a challenge in the past.

### 2/5 — Nice try but ...

*2019-04-05, version 3.0.0*

This bank is so behind on all aspects.the online experience here is the worst compared to other bank. I completely regret my decision to start dealing with it.
Luckily, I still have my old bank account that is amazing and their customer service and internet banking is so convenient.

### 2/5 — Paypal

*2019-03-26, version 3.0.0*

I like the new version but the card doesn’t support paypal and Apple Pay why? Can you do support paypal?

### 5/5 — Excellent Al Hilal Mobile Banking App

*2019-03-26, version 3.0.0*

Such an excellent job ... Thanks Al hilal bank team

## Frequently asked questions about Al Hilal Mobile Banking App

### What can I do with the Al Hilal Mobile Banking App?

The app allows you to perform various banking tasks such as checking your account balance, paying bills, and transferring money locally or internationally. You can also manage your saved billers and beneficiaries, and access bank settings.

### How do I register for the Al Hilal Mobile Banking App?

Registration is a simple three-step process. You will need to enter your card number and PIN or Customer ID, then provide a One Time Password, and finally set your personal mobile PIN to complete the registration.

### Is the Al Hilal Mobile Banking App secure?

Yes, the app offers secure login options including biometrics such as thumbprint or face recognition. It also uses a personal mobile PIN for added security.

### Can I switch languages on the app?

Yes, the app supports language selection, allowing you to switch between English and Arabic with just one click. This feature can be managed within the app's settings.

### How do I make a transfer using the app?

Making a transfer is designed to be easy, taking only three steps. You can add a new beneficiary by providing their IBAN and name, and the app will fetch the remaining required data, simplifying the process.

## Version history (last 5 releases)

### 3.5.4 — 2023-11-03

Minor enhancements and bug fixes

### 3.5.3 — 2022-12-25

Minor enhancements and bug fixes

### 3.5.2 — 2022-12-15

Minor enhancements and bug fixes

### 3.5.0 — 2022-09-05

Minor enhancements and bug fixes

### 3.4.4 — 2022-06-21

Minor enhancements and bug fixes

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## More apps by al hilal bank pjsc

- [Al Hilal Bank KYC Update](https://appshunter.io/ios/app/al-hilal-bank-kyc-update/id1460559511)
- [Al Hilal Bank](https://appshunter.io/ios/app/al-hilal-bank/id1575135643)

All apps by al hilal bank pjsc: https://appshunter.io/developer/510956658

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
