# Alabama ONE — user reviews > 94 indexed App Store user reviews of Alabama ONE by ALABAMA ONE CREDIT UNION, rated 3.83/5 from 150 ratings. - Source: https://appshunter.io/ios/app/alabama-one/id1172362565/reviews - App overview in markdown: https://appshunter.io/ios/app/alabama-one/id1172362565.md - Rating breakdown: 5★ 93 · 4★ 8 · 3★ 7 · 2★ 8 · 1★ 30 ## What do users think of Alabama ONE? Overall sentiment: positive **Pros** - 👍 Extremely user-friendly interface - 💰 Comprehensive financial management tools - 🚀 Fast and efficient transactions - 💳 Mobile check deposit feature - 🔗 External account linking capability - ⚡ Easy fund transfers between institutions - 📱 Convenient 24/7 access to accounts - 💬 In-app messaging with support agents - 📊 Budgeting and financial planning tools - 🎯 Bill pay and automatic payment setup - ✅ Reliable and stable performance - 🔐 Secure banking experience **Cons** - 🐛 App frequently fails to open - 🐛 Loading screens hang indefinitely - ⚠️ Compatibility issues with older devices - 🐛 Login failures and crashes - ⚠️ Slow app performance - 🐛 Biometric authentication failures - ⚠️ Security concerns and fraud incidents - 🐛 External transfer functionality broken - ⚠️ Poor customer service responsiveness - 🐛 Blank terms and conditions display **Commonly reported bugs** - App won't open or load (recurring issue) - Never-ending loading screens - Login failures with biometric authentication - Face ID/fingerprint recognition not working - App crashes on startup - External transfer feature non-functional despite verification - Blank terms and conditions screen - Incompatibility with older iPhone models - Biometric setup causes app crashes - Account credentials not displaying after system upgrade **Most requested features** - Mobile check deposit (resolved in recent updates) - Day-by-day balance history view - Improved transaction information display - Better biometric authentication options - Enhanced notification system for card usage - Forgot password functionality - Dark mode option - More detailed e-statements access ## Newest reviews (15 of 94) ### 5/5 — External Transfers *2024-05-08, version 4.0.5903* I love that I can transfer to and from different institutions with this app! You can pretty much do anything that is needed with your accounts. Great features! ### 5/5 — Excellent *2024-05-08* I love this app, it is easy to access all my accounts and manage my finances in one place. The option to be able to add external accounts to pay my loans and transfer funds is so easy. **Developer response:** We are thankful for your feedback and glad you enjoy our e-ONE Digital Banking platform! ### 5/5 — Love the functionality *2024-05-08, version 4.0.5903* I love how easy it is to use the app for external transfers! ### 5/5 — Best company to work for *2024-05-08* This app is very well detailed and so easy to use. With all of the tools and resources this app offers you couldn’t ask for anything better, I especially love the fact that I can link my outside accounts and monitor them all in one place. **Developer response:** We are thankful for your feedback and glad you enjoy our e-ONE Digital Banking platform! ### 5/5 — Alabama One Mobile App *2024-05-08, version 4.0.5903* Extremely user friendly! ### 5/5 — Digital Banking *2024-05-08, version 4.0.5903* Love the external transfer and mobile payments. For a busy mom like me I can do all my banking needs on the go! Thanks Alabama One! ### 5/5 — External Transfer *2024-05-08, version 4.0.5903* Best App!! Love the external transfer option! ### 5/5 — Awesome!! *2024-05-08, version 4.0.5903* The app is so easy to use and has everything necessary to bank easily! There is even a process of adding your direct deposit and automatic payment! It’s called ClickSwitch! ### 5/5 — Great app *2024-05-08, version 4.0.5903* Love this app!! So easy to make a mobile deposit and transfer funds! ### 5/5 — Review *2024-05-08, version 4.0.5903* Alabama One has made it so easy to make loan payments, external transfer, and so much more through this amazing app!! ### 5/5 — Great App *2024-05-08, version 4.0.5903* I love the app and all the features! It makes it easy to bank with Alabama One even if I’m not near the physical branches! ### 5/5 — Great app! *2024-05-08, version 4.0.5903* Able to do all my banking needs! ### 5/5 — Efficient *2024-05-08, version 4.0.5903* Direct, easy to use. Allows for easy maintenance and management of your accounts. ### 5/5 — Nice app! *2024-05-08, version 4.0.5903* Easy to schedule external transfers, make check deposits, and see check images. Navigation is logical and activity center lets me see all my transfers and payment activity. ### 5/5 — Great!! *2024-05-07, version 4.0.5903* Easy to transfer money ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-03-28, version 6.0.260200* Needs some work, constantly has trouble loading, especially when I need my account. ### 1/5 — Horrible *2026-03-13, version 6.0.260200* It never loads fully when you try to transfer money from account to account it pops up blank boxes not allowing you to choose why accounts you need to transfer, half time won’t even open this app is terrible ### 1/5 — App performance *2026-01-14, version 6.0.250900* Nine times out of 10, the app will not open. ### 1/5 — Doesn’t load *2025-09-11, version 6.0.250400* I use this app daily, and for about the past two months, it won’t load. ### 1/5 — unusable app *2024-08-14, version 4.0.5907* I am trying to link my checking account to my account on here, and it’s makes me agree to a blank terms and conditions with literally no words on it. Then it made me sit on a never ending loading screen. ### 1/5 — T.T. *2022-01-11, version 3.0.5713* This is the worst app I’ve ever used! It’s slow and half the time it won’t let me log in. ### 1/5 — Bank horrible *2021-09-14, version 2.0.5618* No protection over your money fraud department doesn’t even speak English such a joke. Try your luck else where unless you want to stoke out from high blood pressure ### 1/5 — External accounts do not work to pay bills. *2021-08-23, version 2.0.5618* Don’t waste your time with this app if you are looking to pay your payment from the app with a external account. I’ve contacted them several times and everyone says it works…. But, it doesn’t. Accounts are linked and verified but won’t let me transfer funds. Worthless app. ### 1/5 — Needs mobile check deposit *2021-01-06, version 2.0.5607* I bank at Alabama one and Regions bank . Being able to deposit a check anytime, anywhere sets the Regions app a ( big ) step above ! ### 1/5 — Compatibility Issues *2020-06-27, version 2.0.5506* Loved this app; however, the update is not compatible with older iPhones. It will no longer work on my phone. ## Most praised reviews (10 highest-rated) ### 5/5 — I’m impressed w/Alabama One Credit Union! *2025-10-15* I’ve only been a member~6 months or so but I recently had a problem w/my account. I went by and got some help;they told me they’d work on it and let me know. By the time I got home I had a message saying that they’d addressed the issue and my account was fine! I’m impressed! The friend who recommended me has been a member for 40+ years; now I can see why! What a positive experience! Thank you Alabama One! I’m impressed! ### 5/5 — Very user friendly *2024-05-10* I love having everything in one spot and not having to click through the entire app to look at what i need to. I like be able to view my loan on the front page with my account so if I have any extra money before the next pay day, I can apply it to my loan. Great app!! **Developer response:** We are thankful for your feedback and glad you enjoy our e-ONE Digital Banking platform! ### 5/5 — LOVE IT!! *2024-05-09* So many options just from my phone! Deposit a check, transfer to another bank, order checks, transfer funds and more!!! Absolutely love this app makes everything so easy! Especially when on trips!! **Developer response:** We are thankful for your feedback and glad you enjoy our e-ONE Digital Banking platform! ### 5/5 — Great app!! *2024-05-08, version 4.0.5903* Convenience, easy access to account 24/7, quick transactions, and user friendly!! ### 5/5 — Best Credit Union *2024-05-08, version 4.0.5903* Love working for them!! Best rates and online banking!! ### 5/5 — The Best Company To Work for. *2024-05-08, version 4.0.5903* The app is very easy to use. It is very user friendly. ### 5/5 — Love this app *2024-05-08, version 4.0.5903* I love using this app for my banking needs! It’s super easy to use and has tons of features! Mobile Deposit is awesome!! 10 / 10 !!! 😀 ### 5/5 — Great Mobile App *2024-05-08* I really like the feature that allows external transfers. You can also link your accounts from other places to create a budget, payoff debts, and create a financial plan. You can mobile deposit and set up bill pay as well. This is app is very functional. **Developer response:** We are thankful for your feedback and glad you enjoy our e-ONE Digital Banking platform! ### 5/5 — Ease of use!! ⭐️⭐️⭐️⭐️⭐️ *2024-05-08* I have used MANY banking apps, this is the easiest to navigate and it has the most features to help you in the app. This app not only allows you to transfer money but you can pay bills, connect your other accounts and basically anything else you need!! I definitely recommend this app!! **Developer response:** We are thankful for your feedback and glad you enjoy our e-ONE Digital Banking platform! ### 5/5 — Great App! *2024-05-08, version 4.0.5903* I love the external transfer feature! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-27.*