# Aladdin Connect — user reviews > 781 indexed App Store user reviews of Aladdin Connect by Overhead Door Corporation, rated 4.80/5 from 106,252 ratings. - Source: https://appshunter.io/ios/app/aladdin-connect/id1024722275/reviews - App overview in markdown: https://appshunter.io/ios/app/aladdin-connect/id1024722275.md - Rating breakdown: 5★ 93,252 · 4★ 9,761 · 3★ 1,670 · 2★ 445 · 1★ 1,124 ## What do users think of Aladdin Connect? Overall sentiment: neutral **Pros** - 🚀 Works great - 👍 Easy to use - 🔒 Provides security - 🔒 Allows remote access - 👍 Convenient features - 🚀 Responsive app - 👍 Helpful customer service **Cons** - 🐛 Randomly goes offline - 🐛 Unreliable connection - 🐛 Glitches after updates - 🐛 Compatibility issues - 🐛 Buggy notifications - 🐛 Logging out issues - 🐛 Inconsistent performance **Commonly reported bugs** - App not connecting to WiFi - Doors not responding to commands - Status not updating correctly - Sudden loss of remote access - Inability to delete/revoke access **Most requested features** - Add support for Apple CarPlay - Integrate with Apple HomeKit - Improve Alexa/Siri integration - Add more automation options - Provide detailed usage history - Allow separate access for multiple locations ## Newest reviews (14 of 781) ### 4/5 — Useful App *2026-08-22, version 6.10* This app is very easy to set up and use. Always have my opener on me. My only suggestion is to have it on CarPlay so you can open it on the screen. ### 2/5 — Not working *2026-08-20, version 6.10* I added a door to my app and it’s connected to wifi. The door button shows door disabled and will never clear no matter what I try. It recognizes when the door is open and closed though. I emailed their support a week ago and never got a response. ### 4/5 — Activity *2026-08-14, version 6.3* Activity history would be nice to have ### 4/5 — Works well for us *2026-08-14, version 6.10* Works well. So much better than before we had it, could be improved though similar to nest where gives reminders if the door is open after a certain time so I don’t accidentally leave open all night! ### 4/5 — Nice when it works! *2026-08-14, version 6.10* Sometimes it feels like working, sometimes not. ### 5/5 — Great help *2026-08-13, version 6.10* When I am with friends and do not have a control it is handy to have my phone Apt to open or close my door. I really like it. ### 5/5 — Aladdin works great *2026-08-13, version 6.10* We use this app for our rental property and it works great. ### 5/5 — Great door *2026-08-13, version 6.10* I am so happy we have the door, thank you Aladdin! ### 3/5 — Worked a year *2026-08-13, version 6.10* Not sure what the issue is, mine worked for about a year and then will not connect to WiFi anymore. I’ve done numerous attempts on resetting, changing router settings, using and extender and so many other things that I found online to try. Still will not connect to WiFi. ### 4/5 — Amazon driver opens the door no problem, …. *2026-08-13, version 6.10* But I did not ask for that service on the packages delivered today. I was notified that they opened the door, but I was in the middle of something and could not respond. I did not expect for the door to be left open for the rest of the day if I didn’t shut it so I will be disabling that with the app ### 5/5 — Awesome *2026-08-12, version 6.10* Beats the 2001 bad remotes we were trying to use. I love it ### 5/5 — Why not Apple CarPlay *2026-08-10, version 6.8* Isn’t this the most obvious app to make an apple car play/ android auto app? Why hasn’t this been done? We’ve got Spotify as an app but a garage door opener never crossed their mind to make compatible?! ### 5/5 — Garage Door *2026-08-07, version 6.8* Great product I like the quiet belt that’s on it ### 4/5 — CarPlay *2026-08-07, version 6.8* When can we expect the application to be available in Apple’s CarPlay? ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work with modern WiFi? *2026-08-16, version 6.10* I have an amazing network 1 gb up and down. Strong WiFi. Can’t get my professional line garage door setup. Gave it its own 2.4 ghz network. Try again locks up when you confirm you have what you need . Can’t continue and I have to delete and reconnect for each try Avoid genie and Aladdin!!! ### 1/5 — Issues *2026-08-16, version 6.10* It won’t connect with my garage door because it hasn’t allowed permission to join I keep having these issues I even talk to tech-support. It’s just a bad app. ### 1/5 — Nightmare *2026-08-14, version 6.10* Genie door openers used to be the best. Over-engineered hardware and software. Stay away from the doors and the app ### 1/5 — POOR APP & CUSTOMER SUPPORT *2026-08-10, version 6.8* Uggghh, this whole product sucks. The app is constantly lagging, and every few months, the remote randomly stops connecting, so I can’t even open the garage door 🙃 On top of that, it takes foreverrrr to get connected to customer support. Would give 0 stars if I could. ### 1/5 — Sign up and login didn't work *2026-08-08, version 6.8* I did the sign up process and activated and verified my email, then it forced me to log in, and it said it failed. They should just use Google, Apple, or cell magic link sign-in. ### 1/5 — Do not recommend *2026-08-05, version 6.8* Customer service is horrible and the app will lock you out of your garage completely. ### 1/5 — Can’t find my opener *2026-07-27, version 6.8* Great idea but I should have known that trouble was coming when they recommended deleting the app and reinstalling it. That doesn’t work either. ### 1/5 — Annoying ads and glitchy *2026-07-25, version 6.8* Often have to log back in. Contains pop up ads at the bottom. Never buying Genie brand again. Doesn’t support Apple products very well. Unreliable. Will randomly make you log back in and redo shortcuts. ### 1/5 — Doesn’t play well with others *2026-07-24, version 6.8* Doesn’t work on Apple Watch or Car Play ### 1/5 — Horrible *2026-07-18, version 6.8* You definitely don’t want to rely on this app to open your garage door. Full strength WiFi, complete setup, worked once, now errors out saying door is offline when I can visibly verify the WiFi light on the unit is on and connected. If I have to power cycle the door each time to get it to work, that’s a design/programming flaw. ## Most praised reviews (10 highest-rated) ### 5/5 — Access accessibility anywhere *2026-08-28, version 6.10* I love how you can open your garage and close it from literally anywhere. Seems to work almost every time. I do notice sometimes it will say sending request and it’s already open. Other than that pretty reliable. ### 5/5 — I love it *2026-08-26, version 6.10* I can open the door no matter where I am and let people in. ### 5/5 — Excelente *2026-08-26, version 6.10* Buenísimo sistema ### 5/5 — Absolutely perfect *2026-08-26, version 6.10* This app is fantastic. It’s quick to load. It works every single time, it’s incredibly easy to use, it’s free, it’s not always trying to sell me something. It tells you who/what opened the door. It’s even customizable on thing like alerts after x number of minutes, etc. I have the MyQ app for another newer nicer opener but if I had to choose I’d take this older Genie opener because of how awesome this app is. I genuinely can not suggest any improvement, it’s perfect as is. ### 5/5 — Aladdin Magic!!! *2026-08-23, version 6.10* Great setup… No registration hiccups, no forced updates , fast WiFi setup . ### 5/5 — Handy *2026-08-22, version 6.10* Love it ### 5/5 — Lifesaver *2026-08-20, version 6.10* I was away for an event and my neighbor texted me that my garage door was opened. We had gotten into the car that was facing the street and not the garage. At the time, I had not completed the process of using this app when I first moved in… 😮‍💨I asked her to put in the code to close it but it wasn’t working. So I asked her to make sure the door entering my house was locked. When I came home, I immediately completed the process. Now I feel safer knowing that I can close my garage door without being there. ### 5/5 — More than simply functional *2026-08-17, version 6.10* Fantastic product and app with alerts as well as door control from app. The door also sounds a distinct audible alert prior to moving. ### 5/5 — Very convenient *2026-08-16, version 6.10* Awesome app! Peace of mind knowing your garage is closed! ### 5/5 — TBone *2026-08-15, version 6.10* Need rule to auto open/close at assigned times --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*