# Aladtec by TCP — user reviews > 21 indexed App Store user reviews of Aladtec by TCP by Humanity.com, LLC, rated 4.90/5 from 1,068 ratings. - Source: https://appshunter.io/ios/app/aladtec-by-tcp/id6736937495/reviews - App overview in markdown: https://appshunter.io/ios/app/aladtec-by-tcp/id6736937495.md - Rating breakdown: 5★ 1,022 · 4★ 20 · 3★ 7 · 2★ 8 · 1★ 11 ## What do users think of Aladtec by TCP? Overall sentiment: negative **Pros** - 🚀 Convenient tool - 👍 Great step forward **Cons** - 🐛 White screen - 🐛 Keeps making me log in - 🐛 Doesn't work well - 🐛 Cumbersome app - 🐛 No different than the website - 🐛 Won't take password **Commonly reported bugs** - White screen - Keeps making me log in - Locks up on an all white screen - Some buttons work sometimes - Not reliable **Most requested features** - Ability to edit shifts - Ability to clock in and out - Ability to switch between multiple agencies - Ability to choose default screen on launch ## Newest reviews (1 of 21) ### 2/5 — Medic21 *2025-04-05* It would be nice to have the entire month shown with everyone that is scheduled and the times like the last version had before update. This version is very cumbersome when trying to lookout in advance to see who is working. Otherwise it is a very basic app. **Developer response:** Thank you, we appreciate your feedback. Please note that there haven’t been any changes to the scheduling view. The current version offers the same experience as before. To better understand exactly what you’re referring to and which module you’re using, feel free to contact us at our support email: aladtecmobile@tcpsoftware.com. We’ll be happy to assist you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Dark mode PLEASE!!!!! *2026-06-11* For the love of god, give us the option for Dark Mode. It’s 2026!! ### 1/5 — Garbage *2025-06-07* Fix your app that keeps logging everyone out constantly **Developer response:** Thank you for your feedback! We have identified the issue and it's now resolved in the latest version 1.2.1, which is live. Your input helps us improve the app, so we truly appreciate it. If you notice anything else, feel free to reach out to us at our support email aladtecmobile@tcpsoftware.com - we're happy to help! ### 1/5 — No different than the website *2025-03-29* What’s the point of making an app with a “remember me” box if it’s gonna make you log in every time? App would be great if I could log in one time and stay logged in until I choose to log out. **Developer response:** Thank you for your feedback. In order to proceed with troubleshooting, could you please provide more details on how the issue occurred? You can also share any additional feedback by contacting us at our support email address: 'aladtecmobile@tcpsoftware.com'. ### 1/5 — Clocking in and out *2025-03-24* Would be nice to be able to clock in and out on the app, otherwise you have to go back to the website **Developer response:** Thank you for your feedback! We truly appreciate it. If you have any further questions or suggestions, please don't hesitate to reach out to us at 'aladtecmobile@tcpsoftware.com'. ### 1/5 — Won’t take password *2025-03-17* Have used this for years and the app won’t take my password. Not wasting my time **Developer response:** We're sorry to hear that you're having trouble with your password. We’ll definitely look into what the issue might be. It would mean a lot to us if you could provide more details about the problem, so we can investigate and resolve it as quickly as possible. Please forward the details to our support email for the mobile app: 'aladtecmobile@tcpsoftware.com'. Thank you! ### 2/5 — Bugs when using two employers *2026-02-20* I’ve been unable to use the app with “Switch” option. I reported it, took two weeks to push out a fix update and now back to the same issue. Then followed the directions of their support and got an “case submission unavailable to report” message. It works well if just using one employer. **Developer response:** Hello! We appreciate you sharing your experience and letting us know about the challenges you've faced. This issue should have been resolved in the latest release, version 1.8. If you’re still experiencing any problems, please contact us at aladtecmobile@tcpsoftware.com. ### 2/5 — Multiplied agencies *2025-09-23* Need to add a tab like on the website to switch between multiple agencies. ### 2/5 — Lacks Push Notifications *2025-08-26* Lacking push notifications for all the “notifications by app” selections available on your account information and settings page. Makes it pointless to choose App Notifications instead of email or text. ### 2/5 — Keeps making me log in *2025-06-23* Sometimes within 5 minute. Also, locks up on an all white screen. **Developer response:** Hi! We’re sorry to hear about your experience. To help us troubleshoot the issue more effectively, please send a brief description of the problem to our support email at aladtecmobile@tcpsoftware.com. Providing more details will help us speed up the investigation and resolve the issue faster. Thank you for your patience! ### 2/5 — Doesn’t work well *2025-04-11* Yikes. Insufficient, Cumbersome app. Some buttons work sometimes. Not reliable. “… More” tray is mostly useless. Deleting. **Developer response:** Thank you for your feedback. This is the first version of our app, designed to provide an experience that users are already familiar with. Since this is just the beginning, we’re actively working on improving and refining the overall experience. If you have any further suggestions or encounter any issues, please don’t hesitate to reach out to us at our support email address: aladtecmobile@tcpsoftware.com. We’ll do our best to assist you as soon as possible! ## Most praised reviews (10 highest-rated) ### 5/5 — Nice!! *2026-03-25* Lets me be lazy and take off work with ease because screw that place ### 5/5 — Would like to see full schedule view in app, not just my schedule. *2026-02-12* Would like to see full schedule view in app, not just my schedule. ### 5/5 — Easy *2025-12-01* Fast and easy ### 5/5 — Easy to navigate *2025-11-06* Best scheduling app I’ve used… Don’t see many flaws which is a great thing! ### 5/5 — Thankful *2025-09-24* Helps me not lose my job as I am terrible with time and forget I even work. thank you aladtec. ### 5/5 — Convenient tool *2025-04-28* This app makes getting to the forms easy. Great tool to have when having to do inventory or other checks and not having to carry around the laptop ### 5/5 — Great step forward *2025-03-20* Glad an app is finally being made available. So far, the app looks good. I do think it could use a couple of tweaks to make it even better: -I work for two agencies that use Aladtec; it would be nice to sign in to both one time and then have the ability to switch back and forth seamlessly without having to log out -Being able to choose what screen you first see on launch would be great. I almost always use “daily summary” right off the bat and never the “dashboard”, so adding that as a setting would be cool. **Developer response:** Thank you for your detailed feedback. We truly appreciate your insights and are glad to hear your thoughts. This is definitely an idea that could help and make things easier for users, so it’s something we’ll consider including in our plans. ### 5/5 — Love it *2025-03-13* Easy and simple to use! The user interface is intuitive and functional. Good job guys ### 3/5 — White screen *2025-07-06* When opening the app the screen will go white for hours and then need to go the web to use use online version **Developer response:** We're sorry to hear you're experiencing this issue. Please reach out to our support team at aladtecmobile@tcpsoftware.com and provide a bit more detail about the problem, so we can better understand the situation and assist you as quickly as possible. ### 3/5 — Editing shifts *2025-03-28* Just downloaded the app. I see the open shifts in purple under stations but I have no where to edit the schedule is that not possible in the app **Developer response:** Thank you for your feedback. This feature is currently available only on the web version, but to ensure we fully understand the issue, could you please provide more details? You can reach us at our support email: 'aladtecmobile@tcpsoftware.com'. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*