# Alan Belgium Health Insurance — Alan Belgium Health Insurance

> Integrated health insurance and preventative care app with medical expert access. (iPhone/iPad app by Alan Health.)

- Source: https://appshunter.io/ios/app/alan-belgium-health-insurance/id1535009248 (this page in markdown: same URL + `.md`)
- Developer: [Alan Health](https://appshunter.io/developer/1277025963)
- Category: Medical, Health & Fitness
- Price: Free
- Age rating: 12+
- Requires: iOS 15.1 · 261 MB
- Languages: Dutch, English, French, Spanish
- Released: 2020-10-30
- Data updated: 2026-07-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alan-belgium-health-insurance/id1535009248/reviews.md

## What is Alan Belgium Health Insurance?

Alan is the health partner that prevents, insures, and supports you daily. We enable our 700,000 members to take action for their physical and mental health by combining the best of prevention and insurance, all within a unique experience.

Imagine an ultra-responsive insurance, your meditation app, add a direct line 7/7 to your psychologist, dietitian, general practitioner, physiotherapist... All within the same app.

That's the Alan app.

Here is a (partial) overview of the superpowers of our members thanks to the Alan app:

- Upload a bill or other medical expense. Just take a picture of it.
- Receive a notification of your reimbursement, even before your bank.
- Perform a simple search like "contacts" to check your coverage.
- Access your Assurcard for hospitalizations or Assurpharma, anytime and anywhere.
- Chat or video call with a medical expert.
- Ask a question to our customer service via chat or email and get a response within 5 minutes.

[New]
With Alan Play, build healthy habits while having fun.
- Walk, breathe, meditate to collect berries - the magical fruit for your health
- Challenge your colleagues or family. Who will walk the most?
- Turn your berries into donations to charities

Visit the app or www.alan.com.

## Key features

- Upload medical expense bills
- Receive rapid reimbursement notifications
- Check coverage and access digital cards
- Chat or video call with medical experts
- Build healthy habits with gamified challenges
- Direct line to psychologists, dietitians, GPs

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/alan-belgium-health-insurance/id1535009248/reviews.md

### 5/5 — The best health app

*2025-05-28, version 1.399.1*

Besides the easy and fast reimbursements, this app offers preventive care programs. You can also easily chat with a doctor or health care professional.

### 5/5 — Very helpful

*2025-04-23, version 1.394.0*

Love the possibility to chat with doctors and my reimbursement took ONE MINUTE to be processed that is just incredible!!!

### 1/5 — Not worth it

*2024-09-27, version 1.364.0*

Struggles to be reimbursed, looks easy to start with but every time extra questions and remarks just to not reimburse

### 1/5 — Il y a mieux

*2024-08-19, version 1.359.1*

Chercher ailleurs

### 1/5 — Unclear

*2024-04-10, version 1.340.0*

They always find reasons not to reimburse. They even keep you busy with asking for more and more documents and then they invent rules so they don’t have to reimburse. I don’t recommend this app and insurance company.

### 1/5 — Scammers

*2024-03-16, version 1.337.0*

They always find a reason not to cover your medical expenses. Don’t waste your money on these pickpockets!

### 1/5 — La pire « assurance »

*2023-12-01, version 1.322.0*

Alan n’a d’assurance que le nom, ils refusent de rembourser les soins dentaires et inventent des prétextes bidons (besoin de documents impossibles à fournir) pour ne pas vous rembourser.

### 2/5 — Bugs blijven terugkomen

*2023-11-11, version 1.318.0*

Een factuur uploaden is mogelijk , als je onmiddellijk een 2de wil uploaden ,sluit de app automatisch af.    Zonder papierwinkel? Ok.  Snel , neen, gebruiksgemak neen.    Tijdverllies door dossiers niet in 1 keer te kunnen uploaden en afronden.

### 5/5 — Amazing Health App with great functionalities

*2023-06-20, version 1.297.0*

The Alan app and health insurance is really handy and easy to use. The reimbursement is very fast and all done via the app. It’s also very easy to chat with health specialists to get a second opinions or recommendations.

### 5/5 — Perfect, but creepy avatar

*2023-01-13, version 1.275.1*

App works perfect, but the latest avatar creeps me out on ios, please replace or add functionality to switch to a different avatar?

## Frequently asked questions about Alan Belgium Health Insurance

### What is Alan Belgium Health Insurance?

Alan Belgium Health Insurance is a health partner that combines prevention, insurance, and daily support. It allows members to manage their health and insurance needs within a single, integrated experience.

### How does Alan Belgium Health Insurance handle reimbursements?

You can upload a bill or other medical expense by simply taking a picture of it within the app. You will then receive a notification of your reimbursement, often before it reflects in your bank account.

### Can I access medical professionals through Alan Belgium Health Insurance?

Yes, the app provides a direct line 7/7 to various medical experts, including psychologists, dietitians, general practitioners, and physiotherapists, via chat or video call.

### What is Alan Play?

Alan Play is a feature within the app designed to help you build healthy habits through gamified activities like walking and meditating. You can collect 'berries' which can be converted into donations to charities.

### Is Alan Belgium Health Insurance available on multiple devices?

Based on the provided data, Alan Belgium Health Insurance is supported on iPhone and iPod devices.

### How frequently is Alan Belgium Health Insurance updated?

The latest version is 1.444.0, and the app was last updated on April 2, 2026, indicating a consistent update schedule.

### What is the age rating for Alan Belgium Health Insurance?

Alan Belgium Health Insurance has an age rating of 12+, making it suitable for users aged 12 and above.

### Does Alan Belgium Health Insurance have ads?

No, the provided data indicates that Alan Belgium Health Insurance does not contain advertisements.

## Version history (last 5 releases)

### 1.456.4 — 2026-07-02

This version brings small improvements and bug fixes.

### 1.455.2 — 2026-06-23

This version brings small improvements and bug fixes.

### 1.454.0 — 2026-06-11

This version brings small improvements and bug fixes.

### 1.452.2 — 2026-05-29

This version brings small improvements and bug fixes.

### 1.451.0 — 2026-05-21

This version brings small improvements and bug fixes.

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## More apps by Alan Health

- [Alan Assurance Santé](https://appshunter.io/ios/app/alan-assurance-sante/id1277025964)
- [Alan Mind Daily Journal](https://appshunter.io/ios/app/alan-mind-daily-journal/id1439590239)
- [Alan España Seguro de Salud](https://appshunter.io/ios/app/alan-espana-seguro-de-salud/id1521493863)
- [Alan Teleconsultas](https://appshunter.io/ios/app/alan-teleconsultas/id1548900747)

All apps by Alan Health: https://appshunter.io/developer/1277025963

## Related topics

[alan](https://appshunter.io/ios/topics/alan)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*
