# Alan Belgium Health Insurance — user reviews

> 16 indexed App Store user reviews of Alan Belgium Health Insurance by Alan Health.

- Source: https://appshunter.io/ios/app/alan-belgium-health-insurance/id1535009248/reviews
- App overview in markdown: https://appshunter.io/ios/app/alan-belgium-health-insurance/id1535009248.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Not worth it

*2024-09-27, version 1.364.0*

Struggles to be reimbursed, looks easy to start with but every time extra questions and remarks just to not reimburse

### 1/5 — Il y a mieux

*2024-08-19, version 1.359.1*

Chercher ailleurs

### 1/5 — Unclear

*2024-04-10, version 1.340.0*

They always find reasons not to reimburse. They even keep you busy with asking for more and more documents and then they invent rules so they don’t have to reimburse. I don’t recommend this app and insurance company.

### 1/5 — Scammers

*2024-03-16, version 1.337.0*

They always find a reason not to cover your medical expenses. Don’t waste your money on these pickpockets!

### 1/5 — La pire « assurance »

*2023-12-01, version 1.322.0*

Alan n’a d’assurance que le nom, ils refusent de rembourser les soins dentaires et inventent des prétextes bidons (besoin de documents impossibles à fournir) pour ne pas vous rembourser.

### 2/5 — Bugs blijven terugkomen

*2023-11-11, version 1.318.0*

Een factuur uploaden is mogelijk , als je onmiddellijk een 2de wil uploaden ,sluit de app automatisch af.    Zonder papierwinkel? Ok.  Snel , neen, gebruiksgemak neen.    Tijdverllies door dossiers niet in 1 keer te kunnen uploaden en afronden.

### 4/5 — Barcode offline beschikbaar maken

*2022-06-20, version 1.243.4*

Goeie en gebruiksvriendelijke app. 
Is het mogelijk om de barcode offline beschikbaar te maken in de app. Er is geen bereik bij mijn apotheker. 😉

### 5/5 — The best health app

*2025-05-28, version 1.399.1*

Besides the easy and fast reimbursements, this app offers preventive care programs. You can also easily chat with a doctor or health care professional.

### 5/5 — Very helpful

*2025-04-23, version 1.394.0*

Love the possibility to chat with doctors and my reimbursement took ONE MINUTE to be processed that is just incredible!!!

### 5/5 — Amazing Health App with great functionalities

*2023-06-20, version 1.297.0*

The Alan app and health insurance is really handy and easy to use. The reimbursement is very fast and all done via the app. It’s also very easy to chat with health specialists to get a second opinions or recommendations.

## Most praised reviews (6 highest-rated)

### 5/5 — Perfect, but creepy avatar

*2023-01-13, version 1.275.1*

App works perfect, but the latest avatar creeps me out on ios, please replace or add functionality to switch to a different avatar?

### 5/5 — Love this app

*2022-12-07, version 1.269.6*

Absolutely amazing! I couldn’t switch to any otter insurer!

### 5/5 — Top app

*2022-12-05, version 1.268.8*

App werkt top. Snelle terugbetalingen, goeie customer support en al veel gehad aan de health services.

### 5/5 — The app is the only thing you need

*2022-08-09, version 1.251.2*

I can recommend the service of Alan and the use of its app to anyone. There really is no other need of offices, phone services, .. This app and its chat is all you need.

### 5/5 — Super

*2022-03-18, version 1.224.0*

Cette App est vraiment « user friendly » et très facile à utiliser.

### 5/5 — Super

*2022-03-10, version 1.223.0*

Super app van de toekomst!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*