# Alarm.com

> Unified smart home and business security, automation, and monitoring system. (iPhone/iPad app by Alarm.com.)

- Source: https://appshunter.io/ios/app/alarmcom/id315010649 (this page in markdown: same URL + `.md`)
- Developer: [Alarm.com](https://appshunter.io/developer/315010652)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.70/5 from 141,269 App Store ratings · 1,050 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 438 MB
- Languages: American English, Arabic, Danish, Dutch, Finnish, Canadian French, German (Germany), Hebrew, Icelandic, Indonesian and 9 more
- Released: 2009-05-08
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alarmcom/id315010649/reviews.md

## What is Alarm.com?

Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage.

Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to:

•	Control your entire property remotely
•	Know what’s going on with intelligent alerts and live video feeds
•	Automate your daily security routine and other time-consuming tasks 

Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist.

Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information.

Our smarter home security features include: 

•	Control your security panel, locks, lights and more from anywhere
•	Get alerts when people enter and leave, or when there’s unexpected activity
•	Watch live and recorded video from indoor and outdoor cameras
•	Customize your video alerts to see specific activity only
•	Talk to visitors through your doorbell camera and unlock your door from the same screen
•	Use Scenes commands to activate multiple devices with one touch
Our smarter business security features include:

•	Arm or disarm your security panel across multiple locations
•	Get alerted if the store opens late or an employee accesses a restricted area 
•	Get smarter video alerts that highlight specific types of activity
•	Automate your lights, locks, thermostats and more
•	Track and manage access to multiple properties
•	Buzz open your access control doors from the Doorbell Call screen
•	Respond to alarm events and alert emergency personnel 

Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.

## Key features

- Remote property control
- Intelligent alerts and live video
- Security automation
- Smart lock and light control
- Video camera monitoring
- Two-way doorbell communication

## Chart rankings

- #133 in Top Free · Lifestyle (US App Store)

## What do users think of Alarm.com?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and intuitive app
- 🔒 Provides good security and monitoring
- 👍 Easy to use and control home devices
- 💡 Helpful for remote home management

**Cons**

- 🐛 Frequent connectivity issues and app crashes
- 🔋 Unreliable notifications and alerts
- 👎 Poor customer service and technical support
- 🕰️ Slow response times for arming/disarming

**Commonly reported bugs**

- Inconsistent display of system status
- Inability to update WiFi settings remotely
- Unexpected resets of user preferences
- Delayed or missing video recordings

**Most requested features**

- Customizable notification sounds
- Ability to bypass specific sensors
- Improved video quality and reliability
- Integration with other smart home platforms

## Recent user reviews (10 of 1,050)

All indexed reviews: https://appshunter.io/ios/app/alarmcom/id315010649/reviews.md

### 1/5 — you should buy a house

*2026-08-21, version 5.14.1*

and not be forced to use this spyware Flock app

### 1/5 — Meh

*2026-08-20, version 5.14.1*

It seems very easy to use but I am not able to disarm without the panel arming it’s self automatically and the company was not able to help me disarm. Now I have to have a technician come and see what the heck!

### 1/5 — Way too slow and freezes constantly

*2026-08-20, version 5.14.1*

The app is frustrating - there’s such a long lag and it takes forever to do anything on the app and it’s freezing all the time

### 2/5 — Getting worse.

*2026-08-20, version 5.14.1*

We’ve had this system for 4 years now, and there’s always been bugs with it.  The website is faster than the app - I don’t know why, but whatever.  My issues are growing with the app now.  The issue La have been growing for the last year to the point now I feel leaving a review is my last effort to maybe get the app crew to sit up and take better notice.  We’ve had the local security team reach out to alarm.com a few times about these problems but nothing seems to be better at all.  Problems include, but are not limited to:  no sound through the cameras, increased loading times (first on one or two cameras, but now on a lot more, even prioritized ones) 3 second time outs after the camera finally connects, recording late (with recording rules) or not capturing footage at all, not always disarming when the keypad is used for entry in the AM, cameras not keeping their history when you go to replay a past event… the intermittent issues are just as annoying.  
THOUSANDS OF DOLLARS spent on equipment and the base service is very annoying 😠

### 4/5 — Auto Alarm

*2026-08-18, version 5.14.1*

I can’t find the auto alarm feature on the app.

### 1/5 — Nothing works

*2026-08-18, version 5.14.1*

Avoid adt/alarm.com like the plague it is, equipment doesn’t work properly, cameras take 5 minutes or more to display a picture after notification, promised features aren’t even available and customer service is nonexistent, they have promised repeatedly to call back and fix this but never didy

### 1/5 — Confusing

*2026-08-16, version 5.12.3*

I’ve repeatedly set a schedule for my air conditioning only to find that the the thermostat doesn’t follow through with the command. My other controls for the instruments I have around my house keep losing connection.

### 1/5 — Not helpful

*2026-08-16, version 5.14.1*

Have had kids egg our home and was not detected by video can’t playback video on app. Had to buy other security devices

### 1/5 — Poor service

*2026-08-15, version 5.14.1*

Hard to get technical support

### 1/5 — Terrible waste of time

*2026-08-14, version 5.14.1*

Never works when you need it to

## Frequently asked questions about Alarm.com

### What does Alarm.com do?

Alarm.com connects your security system, locks, lights, and video cameras into a single platform. It provides remote control, intelligent alerts for potential threats like crime, fire, or water damage, and automation of daily routines for both homes and businesses.

### What are the key features of Alarm.com?

Key features include remote control of your security panel, locks, and lights from anywhere, intelligent alerts for activity, live and recorded video feeds from cameras, and the ability to automate various devices. It also supports two-way communication through doorbell cameras and scene commands to activate multiple devices at once.

### Is Alarm.com free to use?

The app itself is free to download and use. However, it requires a compatible system and an interactive Alarm.com service plan. Feature availability depends on your specific system, equipment, and service plan.

### What devices is Alarm.com compatible with?

The app is designed for iPhone, iPad, and Apple Watch. It connects with a wide range of security equipment, including security panels, locks, lights, and video cameras. Specific compatibility details can be found on the Alarm.com website.

### How can Alarm.com be used for home and business security?

For homes, it offers comprehensive security monitoring, remote access, and automation. For businesses, it allows for multi-location arming/disarming, alerts for late openings or restricted access, smarter video alerts, and management of access control systems.

## Version history (last 5 releases)

### 5.15.0 — 2026-08-27

• Control your favorite devices and Scenes from the iOS Control Center, Lock Screen buttons, or Action Button
• Behind the scenes improvements to power future features
• Minor UI enhancements and bug fixes

### 5.14.1 — 2026-07-29

• Behind the scenes improvements to power future features
• Minor UI enhancements and bug fixes

### 5.14.0 — 2026-06-29

• Activity now supports Quick Filters. Save your favorite filters for faster access to the events that matter most.
• Behind the scenes improvements to power future features
• Minor UI enhancements and bug fixes

### 5.13.8 — 2026-06-01

• Behind the scenes improvements to power future features.
• Minor UI enhancements and bug fixes.

### 5.13.6 — 2026-05-04

• Behind the scenes improvements to power future features.
• Minor UI enhancements and bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*