# AlarmInstall > Security system installation and troubleshooting tool for installers. (iPhone/iPad app by Tyco Safety Products Canada, Ltd..) - Source: https://appshunter.io/ios/app/alarminstall/id1276105878 (this page in markdown: same URL + `.md`) - Developer: [Tyco Safety Products Canada, Ltd.](https://appshunter.io/developer/489891684) - Category: Lifestyle - Price: Free - Age rating: 4+ - Requires: iOS 15.5 · 182 MB - Languages: American English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French (France), German (Germany) and 16 more - Released: 2017-10-17 - Data updated: 2026-08-31 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/alarminstall/id1276105878/reviews.md ## What is AlarmInstall? The app is designed for on-site and remote Installers and helps to install and troubleshoot Tyco security system. The app includes essential tools that help to increase installation accuracy, decrease installation time, and reduce the need to truck to the customers for technical support maintenance. Supported panels: - Visonic PowerMaster family (PM-10, PM-30, PM-33, PM-360, PM-360-R) - Bentel BW-30 and BW-64 - DSC WP8010, WP8030, WP8033 ## Key features - On-site and remote installation support - Troubleshooting security systems - Increase installation accuracy - Decrease installation time - Reduce technical support visits - Supports Visonic, Bentel, and DSC panels ## Recent user reviews (9 of 3) All indexed reviews: https://appshunter.io/ios/app/alarminstall/id1276105878/reviews.md ### 1/5 — Crash immediato dopo login *2022-09-10* Non funziona più **Developer response:** Hello, please describe your problem in detail at alarminstall-support@johnsoncontrols365.onmicrosoft.com. We will try to help. ### 1/5 — Non si riesce a fare login *2022-01-03* Crasha immediatamente dopo il login **Developer response:** Hello, please describe your issue in detail at alarminstall-support@johnsoncontrols365.onmicrosoft.com. We will try to help. ### 1/5 — Connection impossible ce jour *2020-05-27* Impossible de se connecter au serveur ALARM INSTAL. Quand on tape le serveur + mot de passe, l’application se ferme automatiquement ... Problème connu ? **Developer response:** Hello, please contact the server support team. The reason may be an old version of the server. ### 1/5 — No funciona *2020-05-14* Desde la ultima actualización en Iphone no se puede abrir, por favor solucion. **Developer response:** Hello, please contact the server support team. The reason may be an old version of the server. ### 5/5 — Great Installer App *2020-05-11* If you are an installer of the Visonic products, you can’t be without this app... remote log in to customers panels with their permission, remotely configure settings to save call outs and so much more. ### 1/5 — Aggiornare app *2020-05-07* Nel mettere IiD centrale non mi da modo di mettere le lettere ma solo numeri ### 5/5 — Excellent App *2020-01-29* For installers who install Visonic, you can not be without this app. Allowing testing, remote configuration of systems connected to the internet, saving truck rolls and costs. A must have! ### 5/5 — Easy to use *2019-07-28* Very easy to use app. Saves a whole lot of time when installing Visonic systems. A must have for any Visonic installer. ### 5/5 — Excellente idée ! *2018-06-14* Bonne application qui récupère l'ensemble de la programmation et nous permets de la modifier et la renvoyer à distance ! L'indication de la réception radio est très utile ! Petit bémol : pas de traduction lorsqu'il s'agit de la programmation. ## Frequently asked questions about AlarmInstall ### What security panels does AlarmInstall support? AlarmInstall supports the Visonic PowerMaster family (PM-10, PM-30, PM-33, PM-360, PM-360-R), Bentel BW-30 and BW-64, and DSC WP8010, WP8030, WP8033 panels. ### How does AlarmInstall help reduce installation time? The app provides essential tools designed to streamline the installation process, leading to increased accuracy and a decrease in the time required for setup. ### Can AlarmInstall be used for remote troubleshooting? Yes, the app is designed for both on-site and remote installation and troubleshooting, helping to reduce the need for truck rolls for technical support. ### What is the age rating for AlarmInstall? AlarmInstall has an age rating of 4+, making it suitable for a wide range of users. ### On which devices can AlarmInstall be used? AlarmInstall is available for iPhone, iPad, and iPod devices. ### When was AlarmInstall last updated? AlarmInstall was last updated on April 12, 2023, with version 2.6.1. ### Is AlarmInstall free to use? Yes, AlarmInstall is available for free, with no cost to download or use its core features. ## Version history (last 5 releases) ### 2.16.1 — 2026-04-10 Bug fixes & improvements: ◦ Improve DSK key handling when enrolling Z-Wave devices ◦ Fix Hebrew support ◦ Improve Italian and other translations ### 2.16.0 — 2025-12-02 New Features: ◦ IOG reed switch support ◦ Reworded the edit mechanism for Wi-Fi cameras ◦ Ability to configure linked zones for Wi-Fi cameras ◦ Ability to use a dynamic external IP for Wi-Fi cameras ◦ Improved Accessibility support for some pages ◦ Ability to preenroll complex PowerG devices by providing the same enrollment ID ◦ IQ5 series panels support Bug fixes: ◦ The biometric toggle disappears from the Application settings menu after automatic re-login to the app when the token expires ◦ GSM RSSI Level graphical representation: no time for level changes is displayed ◦ Panel sent empty messages during the enrollment process of Z-Wave devices with DSK by the app ◦ Unable to assign user to Z-Wave doorlocks. ◦ Removing the panel by the billing installer requires the PIN code ◦ The configuration tab is absent for the Modules group ◦ Unable to Pre-Enroll MX Devices ◦ Location is not displayed on the security zone card on the Select security zones screen for the PowerMaster panel ### 2.14.1 — 2025-06-02 Bug Fixes: ◦ Impossible to add Keyfob on PSP/NEO Panels on PowerManage 4.12 ◦ Reed switch is displayed in the Modules group on the Devices screen ◦ Can`t enroll a device to PSP, Neo, Powermaster panels on PowerManage 4.12 ◦ The configuration tab is absent for PSP\Neo Panel on the Panel details screen ◦ It's impossible to set some Customer info via the app ◦ Unable to download and view the Configuration from PGM rules ◦ Message about the invalid MX enrollment ID is not displayed in the app ◦ Unable to scan some QR codes for some PowerG/G+ devices ### 2.14.0 — 2025-05-11 New Features: ◦ IQ Pro panels support ◦ Zigbee devices support ◦ Swap panels feature ◦ Firmware upgrade for panels and devices ◦ Preenroll panel wizard for setting panel, owner and billing info ◦ Representation of hardware and software info for IQ panels on the panel info screen ◦ Added the Reset all function for Z-Wave counters test ◦ Added the Run all function for Z-Wave devices test ◦ New devices support ◦ Ability to view and edit the video stream URI for RTSP cameras Bug Fixes: ◦ Blocking time is not displayed when the installer tries to log in to the app after being blocked ◦ Incorrect validation of the field "Name" on the "Edit device name" screen of the Z-wave device ◦ It's impossible to add a Z-Wave device with DSK ◦ The app is crashing while changing the language ◦ Impossible to connect to the panel via wi-fi on Android 15 ◦ When tapping the hardware back button, the installer is redirected to the direct mode screen ◦ No error is shown when trying to register a new installer to an already used email address ◦ It's impossible to add a PowerG Automation device via Manual enrollment if the language of the app is non-English ◦ Unable to Edit Power Manage Server Address/Port in Local Mode ◦ Unable to save Receiver Options in Local mode ◦ It's impossible to turn on biometric login ◦ The unknown current status for MX diagnostic tests is displayed ◦ Can't configure the W2W module on AlarmInstall ◦ Minor UI fixes and enhancements ### 2.12.3 — 2025-01-30 New Features: - Engineering reset implementation Bug Fixes: - Using bio-metric login crashes the app - UI problems in Local mode with Visonic panels - App crashed during Local connection to PowerMaster panel - Configuration tab is absent for IQ panels on the one device screen - First screen labels - absent translations - Сannot enroll devices in the Installer app - It's impossible to manual add wireless zone in place of wired zone ## Apps similar to AlarmInstall | App | Rating | Price | Category | | --- | --- | --- | --- | | [松江着物レンタル　堀川小町](https://appshunter.io/ios/app/id1579018780) | — | Free | Lifestyle | | [リサイクルショップドリーム](https://appshunter.io/ios/app/id1582785360) | — | Free | Lifestyle | | [Sanando Las Naciones](https://appshunter.io/ios/app/sanando-las-naciones/id1582881660) | — | Free | Lifestyle | | [Vita Beauty](https://appshunter.io/ios/app/vita-beauty/id1579899860) | — | Free | Lifestyle | | [hair＆make manis](https://appshunter.io/ios/app/hairmake-manis/id1589728400) | — | Free | Lifestyle | | [JD-Shop](https://appshunter.io/ios/app/jd-shop/id1589582160) | — | Free | Lifestyle | ## More apps by Tyco Safety Products Canada, Ltd. - [PowerSeries Neo Go](https://appshunter.io/ios/app/powerseries-neo-go/id966948431) - [DSC Wireless](https://appshunter.io/ios/app/dsc-wireless/id1198189872) - [PowerSeries Pro AlarmInstall](https://appshunter.io/ios/app/powerseries-pro-alarminstall/id1267369283) - [ConnectAlarm](https://appshunter.io/ios/app/connectalarm/id1300525077) - [IQ Installer](https://appshunter.io/ios/app/iq-installer/id1548516054) All apps by Tyco Safety Products Canada, Ltd.: https://appshunter.io/developer/489891684 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*