# AlarmNet 360

> Mobile app for activating and configuring Resideo security panels and communicators. (iPhone/iPad app by Resideo Technologies, Inc..)

- Source: https://appshunter.io/ios/app/alarmnet-360/id1148474732 (this page in markdown: same URL + `.md`)
- Developer: [Resideo Technologies, Inc.](https://appshunter.io/developer/1437524946)
- Category: Productivity
- Price: Free
- Rating: 4.40/5 from 809 App Store ratings · 33 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 19 MB
- Languages: American English
- Released: 2016-11-02
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alarmnet-360/id1148474732/reviews.md

## What is AlarmNet 360?

The Resideo AlarmNet360 Mobile App provides activation, installation and support for Resideo Security Panels and Security Communicators* 

The Resideo AlarmNet360 App will allow you to create accounts, activate communicators, configure security panels, attach sensors, attach keypads, setup Z-Wave Devices and configure TC2 devices like cameras and doorbells. 

Try the ProSeries Wizard for a quick and easy setup process. The AlarmNet360 Wizard supports Pro A7 Plus  and Pro A7 security panels and sensors. 

*The following Panels/Communicators may be activated/programmed on the AlarmNet360 Mobile app. 

•	Resideo ProSeries Panels
	o	Pro A7 Plus
	o	Pro A7 
•	Lyric Panels
	o	LCP500
	o	Gateway (via separate link available on login screen)
•	Vista Panels with a LTEM-PA/PIA and LTEM-PV/PIV Communicator attached
	o	Vista 21
	o	Vista 15P/Sia
	o	Vista 20P/Sia
	o	Vista 10P/Sia
	o	Vista 21ip

If your communicator or panel is not listed here, please visit our main website @www.alarmnet360.com to onboard your device.

## Key features

- Account creation
- Communicator activation
- Security panel configuration
- Sensor and keypad attachment
- Z-Wave device setup
- TC2 device configuration

## What do users think of AlarmNet 360?

Overall sentiment: negative

**Pros**

- 🚀 Efficient and comprehensive programming coverage
- ⭐ App version works better than web version
- 👍 Easy to use once functional
- 📱 Convenient mobile access for technicians

**Cons**

- 🐛 Frequent crashes and blank login screens
- 🔍 Cannot find existing accounts in app
- 🔐 Password change requirements every 3 months
- 🔓 Login authentication issues and inconsistencies
- ⚠️ Limited device compatibility (mainly Lyric panels)
- 📉 Poor mobile interface and readability
- 🚫 Missing features available on web version
- 😤 Requires reinstallation to function again
- 🔧 Sync problems with communicators
- ⚙️ Confusing account lookup requirements (MAC ID, City Code, CS ID)

**Commonly reported bugs**

- Blank white login screen after first use
- App crashes requiring reinstallation
- Login credentials not saving properly
- Greyed out interface elements
- Sync failures with LTEM-PXV/A communicators
- Account lookup fails despite accounts existing on web portal
- App freezes and becomes unresponsive
- Error messages during account changes
- Incompatibility with LTE-XV and LTE-IV communicators
- Data sync issues between panel and app

**Most requested features**

- Biometric authentication (Touch/Face recognition)
- Search accounts by name instead of account number
- Larger text/font sizes for accessibility
- Account list view for existing accounts
- Reset password commands for Total Connect
- Master user email/SMS change functionality
- WOC HD video camera integration
- Radio activation capability
- Report generation and history viewing
- Support for more panel types beyond Lyric
- Improved mobile web experience

## Recent user reviews (10 of 33)

All indexed reviews: https://appshunter.io/ios/app/alarmnet-360/id1148474732/reviews.md

### 1/5 — Typical Honeywell

*2026-05-21*

Worst app I have to use for business. The client look up never works. I over being disappointed with any of there technology.

### 1/5 — Password

*2026-03-04*

Stop having us change passwords every 3 months

### 1/5 — Login issues

*2025-12-15*

Sometimes my saved login works and sometimes it doesn’t

### 1/5 — Not good

*2025-06-30*

This interface is the biggest pain in the rear.  I have more problems and solutions on here.

### 5/5 — Programming

*2025-03-19*

The exclusivity of this site gets more applicable, the more you use it. It is a very distinct site and very efficient and covers all areas of programming. I enjoy this site.

### 1/5 — Garbage

*2024-05-06, version 1.5.0*

Garbage system

### 4/5 — Problems

*2024-04-09*

I love this app but it has problems!  

I used AlarmNet 360 web version for years on my iPad.  It is hard.  I have to zoom in or out sometimes.  Sometimes everything greyed out.  Sometimes I have to logon and login. 

Now I use the app all the time and I love it!  It works, as it is easy!  But the sync has problems. :(  I have synced through LTEM-PXV/A but now I can’t.  I have called Resideo Tech Support and they tell me firmware needs updating.  Sync still didn’t work.  I emailed Resideo Tech Support, Kevin Smith, and the sync worked again!  

However, the app is broken again.  Does somebody in Resideo has a solution?

-Greg Jones
Secur-Tek

### 5/5 — AlarmNet 360 I loves it!

*2023-10-12*

I have used AlarmNet 360 web and an iPad years!  Bugs, works sometimes, I like it sometimes.

Tried it AlarmNet 360 app, it’s a changer!  I’ve all this app all the time now.  It is awesome!  

Thank you!

### 1/5 — Trash app

*2023-02-17, version 1.5.0*

The app needs a big banner message thats says “made by people who have never once installed an alarm”

### 1/5 — Alarm.com

*2021-12-10, version 1.2.0*

Please just try Alarm.com it’s so much better and more user friendly. Surely you can do something similar

## Frequently asked questions about AlarmNet 360

### What does the AlarmNet360 app do?

The AlarmNet360 app is designed to help with the activation, installation, and support of Resideo Security Panels and Security Communicators. It allows users to create accounts, activate communicators, configure security panels, and attach various devices like sensors and keypads.

### What security panels and communicators are supported?

The app supports Resideo ProSeries Panels (Pro A7 Plus, Pro A7), Lyric Panels (LCP500, Gateway), and Vista Panels with specific LTEM communicators (Vista 21, Vista 15P/Sia, Vista 20P/Sia, Vista 10P/Sia, Vista 21ip). If your device is not listed, you can visit the main website for onboarding.

### Is there a cost to use the AlarmNet360 app?

Based on the provided information, the AlarmNet360 app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements associated with its use.

### How do I set up ProSeries panels with the app?

The app features a ProSeries Wizard that offers a quick and easy setup process specifically for Pro A7 Plus and Pro A7 security panels and their associated sensors. This wizard streamlines the configuration for these compatible devices.

### Can I configure smart home devices like cameras with this app?

Yes, the app allows you to configure TC2 devices, which include smart home devices like cameras and doorbells. This enables integration and setup of these connected devices within your Resideo security system.

## Version history (last 5 releases)

### 1.8.11 — 2024-11-15

1.Full support for programming of VISTA H3 Panel and Peripherals.
2.Account creation support for additional Vista communicators.
3.Device status and diagnostics for all products, including Vista communicators.

### 1.5.0 — 2022-11-28

General updates to provide support for future releases.

### 1.4.1 — 2022-08-03

General updates to provide support for future releases.

### 1.3.0 — 2022-02-09

General updates to provide support for future releases.

### 1.2.0 — 2021-12-09

Updates to the Security Professional Access (SPA) Process for TC2: 

 The Mobile Security Professional Access feature now permits access to TC2 functions, post-commission of the TC2 account.  TC2 customer pre-approval is required in order to enable this access. 

 (Note: Customers must enable “Security Professional Access” from within their TC2 app - to grant post- install access.) 

Panel Programming: 

 Programming support for Vista Panels with a LTEM-PA/PIA and LTEM-PV/PIV Communicator attached

o   Vista 21IP (*new for this release) 

o   Previously Supported

Vista 21 

Vista 15P/Sia

Vista 20P/Sia

Vista 10P/Sia

o   Coming in January 

Vista 21ip SIA

 

Additional Updates: 

General updates to provide support for future releases

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## More apps by Resideo Technologies, Inc.

- [Total Connect 2.0](https://appshunter.io/ios/app/total-connect-20/id439763870)
- [Total Connect Comfort](https://appshunter.io/ios/app/total-connect-comfort/id469517819)
- [Resideo - Smart Home](https://appshunter.io/ios/app/resideo-smart-home/id880332077)
- [Honeywell LCP500](https://appshunter.io/ios/app/honeywell-lcp500/id1010673009)
- [W Box VMS](https://appshunter.io/ios/app/w-box-vms/id1016289957)
- [Honeywell Smile](https://appshunter.io/ios/app/honeywell-smile/id1066758106)

All apps by Resideo Technologies, Inc.: https://appshunter.io/developer/1437524946

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
