# ALAT — user reviews > 256 indexed App Store user reviews of ALAT by Wema Bank Plc, rated 3.50/5 from 2,342 ratings. - Source: https://appshunter.io/ios/app/alat/id1222853161/reviews - App overview in markdown: https://appshunter.io/ios/app/alat/id1222853161.md - Rating breakdown: 5★ 1,091 · 4★ 265 · 3★ 236 · 2★ 213 · 1★ 537 ## What do users think of ALAT? Overall sentiment: negative **Pros** - 🚀 Fast and reliable - 👍 User-friendly interface - 💡 Innovative features - 🔒 Secure banking **Cons** - 🐛 Frequent app crashes - 🔍 Poor customer service - 💰 High transaction fees - ⚠️ Unreliable app performance **Commonly reported bugs** - Login issues after app updates - Inability to create transaction PIN - Debit card activation problems - Funds not reflecting in account **Most requested features** - Facial recognition login - Improved transaction history - Ability to hide account balance - Seamless integration with other bank accounts ## Newest reviews (14 of 256) ### 3/5 — Complain *2026-08-19, version 5.0.7* I can’t see all the transaction I have made in some years back in this new app unlike the one we are using before I updated this one, the formal one use to show all the transaction in the history. Can you pls do something to this ### 2/5 — Terrible UI *2026-08-17, version 5.0.7* Every single time I have issues using my facial verification to switch my phone🤦🏽, it has been happening for years please fix it ### 4/5 — Best traditional bank in Nigeria *2026-07-29, version 5.0.7* I enjoy using Wema bank since 2019 most especially as I can do everything with my phone without thinking of going to the bank even if there is issues I can fix it with my phone But you people should try debiting stamp duty multiple times in a month and also unnecessary transfer fee Thank you ### 2/5 — Funds hanging *2026-05-28, version 5.0.5* I sent Money from my other bank account since on Tuesday and I got the Debit receipt from the other bank but still yet to get my Alat account credited till today Thursday… what’s going on??? ### 1/5 — Scam *2026-04-14, version 5.0.4* I just created an account with u guys u gave me an account I put in money only for me to log in the app and u guys gave me another account number and the money I sent to the previous one is not reflecting on the app and there’s no how I can get intouch with you guys on the app ### 1/5 — Caution. *2026-04-04, version 5.0.3* Dear people of the world, this bank is fraudulent, this bank will drain your energy, make you mad and stress the hell out of you, avoid it like a plague, it’s easy to put your money in it but getting it out will frustrate you to the point where you’d start considering to smash your phone. ### 1/5 — Remark *2026-03-28, version 5.0.3* Worst experience Your live check takes too long ### 1/5 — Wema *2026-03-25, version 5.0.3* What tf is wrong with your app ..it’s damn to slow when typing 😡😡😡😡 ### 1/5 — Complain *2026-03-21, version 5.0.3* This app is not working for me I can’t reset password to login into my account for the past years now I think it’s time for me to close this is account it’s of no use to me ### 1/5 — Scammers *2026-03-15, version 5.0.3* I’ve been scammed 100k by this stupid bank….I contacted their customer support via email and WhatsApp but they keep telling me they will transfer me to the next agent and until now I’ve not yet been assigned to any agent. ### 3/5 — Bank Statement issues *2026-03-14, version 5.0.3* I request for bank statement, it was send to my email, but the statement does not show the receiver bank name, which is stress to Identify to trace transaction record, how can I get this done ### 2/5 — Error login in *2026-03-05, version 5.0.2* I’m really impressed with this new app version oo like I love but I’m really mad at this app because I barely see it login every time I keep getting error trying to login you need to fix that asap ### 1/5 — Error message while trying to login *2026-03-05, version 5.0.2* Please fix the error message it keeps showing why trying to login to the app on the new update. Please!!! I keep seeing “No response from the server. Please check your internet” While my Internet is working perfectly. Please fix the error with the new version of the Alart app. ### 2/5 — Error *2026-03-04, version 5.0.2* Recently Whenever I try to login into my account it will be bringing check network or error for several days I send money into the account they deduct out of it or whenever I sent money into the account it won’t allow me to login for several days till today I was able to login and when I send money inside it bringing check network and error ## Most critical reviews (10 lowest-rated) ### 1/5 — Debit restriction *2026-08-05, version 5.0.7* I added money in my account and it got suspended I've uploaded everything they asked but still it says my account is been linked to another Alat but this is my first time opening this bank ### 1/5 — The new update is rubbish *2026-07-03, version 5.0.6* The app didnt give any pior notice for an update, i almost got stranded yesterday, even after the update, the app didn't still allow me to login till now, meaning i'll have to go to bank to reslove it, for me who's always busy at work , how would i get the time. I don't think the heads of this very nonsense bank have anyone advising them sha because i am going to close my account with them and i'll make sure my friends and everyone i know do them same too ### 1/5 — Charges *2026-06-12, version 5.0.6* Omo I sent 1500 first from my sporty I con send another 500 omo your app comot 1100 as charges ni oo leave me with 900 i can’t even do data wey I wan use ham do damn it really hurts a lot ### 1/5 — Review *2026-06-05, version 5.0.5* There’s always a problem at your end Not okay 👎 ### 1/5 — Scam bank *2026-05-26, version 5.0.5* I couldn’t login to my bank any more, they are scam don’t use it ### 1/5 — Unprofessional *2026-05-14, version 5.0.5* Why would I credit my wema account and not see any alert for over 8 hrs and counting 🤡🤡 ### 1/5 — Worst bank app *2026-05-13, version 5.0.5* The worst bank app I have ever come across since I have been using bank account ### 1/5 — Authentication issues *2026-05-09, version 5.0.4* Very useless app and bank!!! Hard to authenticate!!😡 ### 1/5 — Really stupid *2026-04-24, version 5.0.4* Is this a bank app or a selfie app? Why does every interaction require a “liveness” selfie every time? If you can’t make a secure app and you need a camera view of your customers every time they interact with the app maybe set up a banking hall and request physical visit so you can verify the person doing the transaction is the account owner. This is 2026 and this type of pedantic incompetence is so sad to see ### 1/5 — Bad *2026-04-17, version 5.0.4* The app is now difficult to operate, several taps on a particular function before it will come up and I thought it was my phone but other bank apps are functional fine then I even updated the app still the same ## Most praised reviews (10 highest-rated) ### 5/5 — My opinion *2026-07-30, version 5.0.7* This is quite a nice app. Makes banking easier ### 5/5 — Love the App, Please Add NGX Stocks *2026-07-19, version 5.0.6* The new Alat app is sleek and offers a beautiful experience. However, it only allows purchases of U.S. stocks. Please add NGX stocks or enable both markets together for a more complete investment option. ### 5/5 — Aramide *2026-07-12, version 5.0.6* I love it ### 5/5 — Mr cesar *2026-06-12, version 5.0.6* Best banking experience ever ### 5/5 — Upgrade review *2026-05-24, version 5.0.5* Honestly, since I’ve been banking with Wema, I’ve loved the new upgrade. It’s better than the old one. Wema, keep it up ### 5/5 — Fantastic *2026-05-13, version 5.0.5* A very helpful Bank when stuck. If the privilege of travelling and called about app it was fixed Whenever I’m in Nigeria I’m helped without knowing where I’m from they assist. Thanks Wema ### 5/5 — Best of all *2026-01-13, version 5.0.0* Always ready to attend to customers and solve out their troubles Great job ALAT ### 5/5 — I can’t login the app *2025-12-06, version 4.4.9* I can’t login the app ### 5/5 — The most reliable *2025-10-24, version 4.4.9* Still the most reliable bank in Nigeria. Never failed me once ### 5/5 — Great *2025-10-21, version 4.4.9* This app is one of the best app I’ve used , I’ve had no issue or problem with it . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*