# AlayaCare Family Portal — AlayaCare Family Portal

> Family portal for managing patient care information and communication. (iPhone/iPad app by AlayaCare Inc..)

- Source: https://appshunter.io/ios/app/alayacare-family-portal/id1611632918 (this page in markdown: same URL + `.md`)
- Developer: [AlayaCare Inc.](https://appshunter.io/developer/1030754583)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 2.20/5 from 9 App Store ratings · 8 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 3 MB
- Languages: American English, French (France)
- Released: 2022-03-17
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/alayacare-family-portal/id1611632918/reviews.md

## What is AlayaCare Family Portal?

The Family Portal app allows users to be active participants in their care and their contacts to be informed and have peace of mind about the care they are receiving. With the family portal app users can:

- Update information
- View upcoming and previous visits
- View and pay invoices
- View and review the care team
- Complete forms
- View vitals, medications and allergies
- Request new services and visits

## Key features

- Update personal information
- View visit schedules
- Pay invoices
- Review care team
- Complete forms
- Access vitals, medications, and allergies
- Request services

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/alayacare-family-portal/id1611632918/reviews.md

### 1/5 — Useless Portal

*2026-06-23*

Schedule accuracy is nonexistent.

### 1/5 — Boo!

*2026-06-11*

Just shows blank

### 1/5 — Jeffrey

*2026-03-30*

Very ordinary set up. Somewhat unreliable.

### 1/5 — A poor performer

*2025-06-20*

The old Anglicare Halo app worked. This one doesn’t- it can’t even remember a user login when “Remember Me” is checked. Requires a password every time.
Home Screen shows completed visits as scheduled, but future visits are on the Schedule tab. Why?
The chat/ message  button  doesn’t load, and there is no simple method of cancelling a visit. This requires a phone call to the office!
Very much a backwards step and certainly not user friendly, particularly given the target clientele.

### 3/5 — Logon

*2025-06-18*

For aged pensioners that use this app it is very difficult to remember and enter password each time.  When will FaceID be available.

Also why doesn’t the app send text notifications ???

Thanks

### 1/5 — Useless app

*2025-06-08*

App used to work good but started having problems where my username and password are not recognized. Tried to reset password, but that failed too. Tried to contact Aaliyah care support but password wouldn’t work for that part either. Just takes up space on my phone now.

### 1/5 — iPad approved? If so, doesn’t work

*2024-05-07*

App works great on iPhone, but on iPad just changes to portrait mode and freezes on a blank screen

**Developer response:** Thank you for bringing this issue to our attention and for your patience as we worked to resolve it. We understand how frustrating bugs can be and apologize for any inconvenience this may have caused you. I'm pleased to inform you that the bug you encountered has been fixed in our latest release. To benefit from this fix, please update your application to the newest version. We value your feedback. Thank you for helping us improve our services.

### 1/5 — No longer works on iPad

*2024-05-05*

Still works on my Android phone, but just gives me a blank page on my iPad. I deleted the app and downloaded it again. Still no information. Good thing I still have access on my phone but please get the iOS version working again.

**Developer response:** Thank you for bringing this issue to our attention and for your patience as we worked to resolve it. We understand how frustrating bugs can be and apologize for any inconvenience this may have caused you.

I'm pleased to inform you that the bug you encountered has been fixed in our latest release. To benefit from this fix, please update your application to the newest version.

We value your feedback. Thank you for helping us improve our services.

## Frequently asked questions about AlayaCare Family Portal

### What can I do with AlayaCare Family Portal?

With AlayaCare Family Portal, you can update your information, view upcoming and past visits, pay invoices, review your care team, complete forms, and see your vitals, medications, and allergies. You can also request new services and visits.

### Is AlayaCare Family Portal free to use?

Yes, AlayaCare Family Portal is available for free. There are no costs associated with downloading or using the core features of the application.

### What devices support AlayaCare Family Portal?

AlayaCare Family Portal is designed for use on iPhones, iPads, and iPods, offering a mobile solution for managing care information.

### How often is AlayaCare Family Portal updated?

The app was last updated on March 11, 2026, indicating a commitment to ongoing maintenance and potential feature enhancements. Specific update frequency is not detailed.

### What is the age rating for AlayaCare Family Portal?

AlayaCare Family Portal has an age rating of 17+, suggesting it contains content or features suitable for mature audiences.

### Does AlayaCare Family Portal have ads?

No, AlayaCare Family Portal does not contain advertisements. Users can access care management features without interruptions from ads.

### What is the user sentiment for AlayaCare Family Portal?

Based on the available data, AlayaCare Family Portal has a rating of 3.0 stars from 4 ratings. This indicates a mixed to neutral user reception.

### Who developed AlayaCare Family Portal?

AlayaCare Family Portal was developed by Alaya Care Inc., a company focused on providing solutions for care management.

## Version history (last 5 releases)

### 2.5 — 2026-08-04

* Minor improvements and bug fixes

### 2.4 — 2026-03-11

This release contains minor fixes and improvements

### 2.3 — 2024-09-25

Bug fixes

### 2.2 — 2024-06-01

Adjustment of the resolution for tablets devices

### 2.0 — 2024-04-25

- Client attachments visible from the Records tab
- Bug fixes

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## More apps by AlayaCare Inc.

- [AlayaCare](https://appshunter.io/ios/app/alayacare/id1030754584)
- [AlayaCare Residential](https://appshunter.io/ios/app/alayacare-residential/id6749516502)

All apps by AlayaCare Inc.: https://appshunter.io/developer/1030754583

## Related topics

[alayacare family portal](https://appshunter.io/ios/topics/alayacare-family-portal) · [healthcare family](https://appshunter.io/ios/topics/healthcare-family) · [alayacare](https://appshunter.io/ios/topics/alayacare) · [family portal](https://appshunter.io/ios/topics/family-portal) · [alayacare caregiver app](https://appshunter.io/ios/topics/alayacare-caregiver-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
