# AlayaCare — user reviews > 263 indexed App Store user reviews of AlayaCare by AlayaCare Inc., rated 4.10/5 from 1,364 ratings. - Source: https://appshunter.io/ios/app/alayacare/id1030754584/reviews - App overview in markdown: https://appshunter.io/ios/app/alayacare/id1030754584.md - Rating breakdown: 5★ 922 · 4★ 130 · 3★ 51 · 2★ 57 · 1★ 204 ## What do users think of AlayaCare? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Straightforward - 🚀 Efficient - 👍 Great for home care - 🚀 Helpful for day-to-day tasks **Cons** - 🐛 Crashes frequently - 🐛 Glitchy and unreliable - ⏱️ Slow to load - 🔑 Constant need to log in - 🐛 Loses notes/data - 🐛 Buggy updates - 🗓️ Limited calendar view **Commonly reported bugs** - Login issues - Clock in/out problems - Note submission failures - Incompatibility with newer iOS versions - Location tracking errors **Most requested features** - Monthly/quarterly calendar view - Fingerprint/Face ID login - Ability to switch between multiple companies - Offline mode improvements - Notification sounds - Ability to upload photos from device ## Newest reviews (18 of 263) ### 3/5 — Hours *2026-07-21, version 26.2.1* I wished that there was an actual way to see the total amount of hours in a day you worked ### 4/5 — Good for simple Caregivers *2026-06-27, version 2.72.3* It’s functioning fine for me. I was worried from all these reviews but to me, it seems at the moment, it’s not good for jobs that are more complex than caregiving. I can login fine, clock in and out, and it seems you need up to date software to login without no issues. I had an older phone that isn’t up to date but had a hand me down phone that had up to date software and it worked fine. So yeah, as a caregiver writing down information and having a checklist of fulfilling client’s needs are functioning fine. ### 2/5 — RN review *2026-06-01, version 2.71.1* I do not like or recommend this app for patient care. The primary problem is that you cannot access prior data. Unless additional separate charting records are kept - nurses go in ‘blind’ to patient’s health issues & only have access to vital signs & meds. This makes any comparative analysis impossible. The developers don’t even list a stethoscope as a respiratory assessment tool and it has to be written in. It’s pretty obvious that the developers are not medical professionals - but after using this app I suspect medical professionals weren’t even consulted. ### 2/5 — Recent update - unable to copy and paste notes *2026-05-18, version 2.71.1* After a recent software update, I am unable to copy and paste previous progress notes in order to edit them while on the go. This is hugely impractical for the end user who might be an allied health professional visiting clients and taking lengthy notes! Also the loading time this app requires to simply clock in and clock out is so long! Please look into these issues ### 2/5 — Buggy *2026-05-09, version 2.71.0* After updates, very buggy when writing a report. Frequent bugs ### 1/5 — Alayacare? *2026-04-11, version 2.70.0* Well it needs fixing, it’s glitchy and it jumps, it also crashes when you try to type too fast, it’s very annoying :-( ### 1/5 — Zero star rating *2026-03-26, version 2.70.0* This app is painful to use. Writing notes is laggy and half the time the app shuts down. Can't use the app offline even though it has the option to download for offline use. What's the point of that if it doesn't work. Sometimes I can't sign in or sign out. ### 1/5 — PLEASE UPDATE IT AND FIX IT AGAIN *2026-03-22, version 2.69.6* it won’t download anything, it’s deleting visits, it’s crashing heaps, drain the battery. This is seriously the worst app EVER. Go back to Ava please this one does absolutely nothing ### 2/5 — Gets worse and worse *2026-03-19, version 2.69.6* Seems like with every re-do, its harder to use. Not a fan. ### 1/5 — Slow *2026-03-19, version 2.69.6* The newest update made writing progress note sooo slow!!!!! Please fix!!!!!!! Can not even paste text!!!! ### 2/5 — Poor quality since the update *2026-03-15, version 2.69.6* Very frustrating to use - last update made it worse ### 2/5 — buggy *2026-03-15, version 2.69.6* newest update had made the whole app so slow, trying to do anything in the app makes it load for five minutes and then it wont even show the schedule again, have to open and reopen the app multiple times just to see my next appointment, and repeat it after every visit. soooo frustrating especially when you work a very time sensitive job. ### 2/5 — Current Update *2026-03-12, version 2.69.6* Very awkward. ### 2/5 — Frustrating *2026-03-11, version 2.69.6* Has a lot of bugs, constantly having to delete the app and try again for it to still not work... Sometimes you get lucky. It glitches out of the app then you have to log back in while in middle of working with clients, it also tells me"request denied", "service unavailable/unsupported, etc. This gets VERY frustrating and I think you guys need to work on this app. Been working for the company for almost 2 years using this app and its been nothing but problems for all of us ### 2/5 — Not iPhone friendly *2026-03-09, version 2.69.5* It takes you long time to finish your wellness notes. It’s so slow when inputting or typing. You cant even copy paste unlike before. ### 1/5 — Worst virsion *2026-03-07, version 2.69.5* This updated virsion has no copy and paste option in progress note and which is time consuming to write and edit, and this one looks very difficult to access your work schedule, worst experience ### 1/5 — Horrible app *2026-03-07, version 2.69.5* I use this app for work. I’m not able to clock in or out. I’m not able to see my patient information. I’m not able to see nothing. It keeps shutting out. I’ve been using this app for almost 3 months and there’s been nothing wrong with it but now it hasn’t been working for two weeks. I can’t keep up with my work for my patient ### 1/5 — App errors *2026-03-06, version 2.69.5* Can not always clock in or out task won't let you click on them. App is glitching today turned phone off/on uninstalled app reinstalled app still not working unreliable app!!!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — App Constantly Glitches *2026-07-17, version 26.2.1* Terrible app, always glitches. I should have to constantly reinstall it and/or restart my phone to clock in. I just a got a nee phone too so I know it isn’t a device issue, and my cellular data works just fine with any other app. ### 1/5 — Bugg téléchargement depuis mise à jour ! *2026-07-10, version 26.2* Il y a un bogue de téléchargement des fichiers ou photo depuis la mise à jour du 2 juillet. Toute tentative de téléchargement pour déposer des fichiers dans l’application échoue !! ### 1/5 — Update *2026-07-04, version 26.2* Will not update ### 1/5 — Work app *2026-07-01, version 2.72.3* This app expects you to type in an excuse as to why you are late before clocking in…That’s inconvenient and just makes people even later. It will ask 3 mins after clock in time. Ridiculous! ### 1/5 — A zero *2026-05-29, version 2.71.1* Not sure how this app can get a 4.1 rating which it has so many flaws, and looks like a child created the app. So many glitches, but just to start (too many to list and describe) every so often the app has to be deleted and re-downloaded again because every so often you click on the app, tries to load and closes itself. It has happened, on my iPhone and many other devices. I thought it was just me, but other coworkers have encountered the same problem. We started using AlayaCare at the beginning of this year and this is the 10th time I had to delete the app and download it again! (Not counting on the other devices) Ughh so annoying! Update 5/29: few days after I had to delete and download the app! It happened once again! ### 1/5 — ABSOLUTE JOKE *2026-05-19, version 2.71.1* Worst app of the year since 2023, slow, unreliable and just like their team ; USELESS. ### 1/5 — Please fix bugs *2026-05-10, version 2.71.0* New update makes it difficult to copy and paste progress notes ### 1/5 — Zero star rating *2026-05-05, version 2.70.1* This app is painful to use. Writing notes is laggy and half the time the app shuts down. Surely the developers have tried using the app and can see how trash it is. I can't use the app offline even though it has the option to download for offline use. What's the point of that if it doesn't work. Sometimes I can't sign in or sign out. POS ### 1/5 — MAKE IT STOP CRASHING! *2026-04-16, version 2.70.1* 04/15/26: The app crashed no less than 20 times during a visit yesterday. When it isn’t crashing it isn’t letting me sign electronically without force-closing the app first. It is beyond frustrating 04/16/26: I’m less than 2 hours into a visit and it’s crashed at least 10 times. FIX IT! ### 1/5 — Don’t like it *2026-04-12, version 2.70.0* Can’t get the icon to transfer to my Home Screen have to open the store just to sign in ## Most praised reviews (10 highest-rated) ### 5/5 — A game-changer for home care professionals *2026-07-03, version 26.2* The interface is highly intuitive and makes managing my schedule effortless. The standout feature is definitely the offline mode—it allows me to document patient visits even in areas with no cellular service. The GPS-based Electronic Visit Verification (EVV) is incredibly accurate and provides peace of mind for shift tracking. This app eliminates administrative headaches and allows me to focus on what truly matters: delivering quality patient care. Kudos to the development team for the frequent updates and reliable performance. Highly recommended! ### 5/5 — Apps great but should add features *2026-04-30, version 2.70.1* We have to use this app in my healthcare field job, it is great but I think it should allow access to prior aides/colleagues/employees notes so we know what they had down prior to our shift so things don’t get done twice that may not need to be. I also feel it should have an option to add photos under the service task goals to show how something may have been before you corrected it. Example: a dirty bathroom upon arrival to a shift when relieving another aide, you can post the photo upon your arrival then put in your notes that it was properly cleaned. L ### 5/5 — Great app *2025-01-01, version 2.55.0* Tons of improvements are consistently released with this app. Greater user experience that is always getting better. ### 5/5 — Great app *2024-10-23, version 2.53.0* Very satisfied with this app for home care. Ease my work ### 5/5 — Great! *2024-09-27, version 2.52.1* Very helpful app! ### 5/5 — Using This App in Spanis? Please help!! *2024-09-12, version 2.51.1* How do I change the app from English to Spanish?!! ### 5/5 — Apple Watch *2024-08-08, version 2.50.0* This app would be fantastic if it was compatible with Apple Watches! ### 5/5 — Log in issues *2024-03-20, version 2.46.0* I am unable to login after the initial login at the start of my shift. I have to always restart my phone to be able to login. When I start my shift and I type the time I start my shift, after saving the draft, it gets deleted. I have to wait to the end of my shift to type it ### 5/5 — Very good *2024-02-01, version 2.44.0* It works as expected and helps me to do my job. ### 5/5 — Belle amélioration dans la dernière année *2024-02-01, version 2.44.0* Les efforts d’amélioration de l’expérience utilisateur sont visibles, moins d’appels au support, moins de frustration. Merci ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*